Recreation Assistant - Barber's Point Beach Cottages Information, Tickets & Travel (ITT)

About the role

This recreation assisted position located at Barber' Point Beach Cottages performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Community Recreation program that may include special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party & picnic rental equipment, resale tickets, recreational green space management, bowling, library, Liberty, grab-n-go, movies, and outdoor recreation.

What you will do

• The varied nature of the program offerings, facilities and customer recreational interests requires a diverse collection of knowledge, skills and abilities.
• The incumbent will be trained in program standards and is expected to have knowledge of the Community Recreation program.
• The incumbent will often be required to work directly with customers, supervisors and contacts from other departments to obtain answers to questions, or to handle situations.
• Duties include, but are not limited to: Provides customer service, information and support of Community Recreation programs and activities.
• Service to MWR customers includes, but is not limited to: checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or prepackaged retail items.
• Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.
• Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift.
• Assists in processing customer Internet registrations (i.e. Net Near You), initial log-ins and event registrations.
• Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return.
• Notifies supervisor or program lead if damage or loss has occurred.
• Ensures all rental or check-out forms are properly completed and reservation and checkout procedures are followed.
• Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources.
• Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports.
• Provides recreation experiences related to leisure skill sets in the form of day and weekend trips.
• Assists in day-to-day administration of multiple programs to which assigned.
• Tasks include submission of event after-action reports, patronage data collection and entering program data.
• Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value.
• Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics.
• Assists with recruitment, training and scheduling of Community Recreation staff.
• Actively supports the command statement on adherence to EEO principles and policies.
• Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events.
• Performs entertainment and promotion scheduling.
• Assists in updating of electronic and multi-media support tools, as needed.
• Seeks ways to promote MWR facilities and events through outreach opportunities on base.
• Promotes use of recreational E-reading resources available through online MWR Library Program resources.
• Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.
• Performs community outreach to assist in the development of contacts.
• Assists in the creation of professional proposals, execution of agreements and follow-up.
• Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base.
• Adheres to NAVMED P-5010 sanitation requirements.
• Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved.
• Provides support for Community Recreation event set up and break down.
• Performs other duties as assigned as they pertains to the duties of this position.

Education

This position does not have a positive education requirement.

How you will be evaluated

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements.

Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Documents you must provide

• The following documents are required at the time of application: Resume: two-page limit, learn more here - Resume Requirements Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. *Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more information on the specific benefits offered. *Intermittent / Flexible Scheduled employees are ineligible for benefits and paid time off.

What to expect next

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application. If you provided an email address, you will receive an email message acknowledging receipt of your application.

Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. Please notify us if your contact information changes after the closing date of the announcement.

Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Additional information

Salary is dependent on experience and/or education. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment.

Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Some positions have special requirements.

Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check.

Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.