Supervisory Social Worker Program Coordinator (Workplace Violence Prevention Coordinator)

About the role

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program.

You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment.

Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

What you will do

• The WVPP Program Coordinator directs administrative and clinical aspects of the Workplace Violence Prevention Program across the TVAMC system and is responsible for the oversight of specialized programs and staff, including the Disruptive Behavior Committee (DBC), Employee Threat Assessment Team (ETAT), Disruptive Behavior Reporting Systems (DBRS), Workplace Behavioral Risk Assessment (WBRA) and Prevention and Management of Disruptive Behavior (PMDB) Trainers.
• The WVPP has oversight and administrative authority over all programming and participates in program development, implementation, and evaluation.
• The incumbent is expected to remain engaged in service and hospital activities by serving on committee, participating in workgroups and engaging in education activities for staff and trainees.
• The WVPP Program Coordinator delivers specialized, complex, highly professional services that are important program components of the medical center and significantly impact health care provided to Veterans and safety of patients and staff.
• The WVPP Program Coordinator is accountable for clinical and administrative operation of the WVPP for TVAMC and is expected to adhere to service standards regarding matters of timeliness, accuracy and compliance with procedures and quantity of work produced.
• Forming and maintaining a cohesive team of staff from a variety of disciplines and supervisory chains of authority to ensure targeted and evidence-based efforts to ensure the safety of TVAMC stakeholders.
• Interpreting and writing policies, procedures, and program guidelines in the development, planning, operations, and continuous performance improvement of all components of the WVPP and evaluating efficacy of improvement efforts.
• Preparing reports and statistics for facility, VISN and national use.
• Providing leadership, direction, orientation, coaching, in-service training, staff development and continuing education program for assigned staff.
• Collaborating with other departments/services to manage use of data related to the WVPP programs regarding day-to-day functioning, effectiveness and program evaluation and develop strategic plans for growth and development of the program.
• Ensuring all workplace violence prevention activities within the facility take a trauma-informed approach, while also ensuring the safety of Veterans, visitors, volunteers, contractors, trainees and staff as the primary goal.
• Responding to and completing all facility, VISN and Central Office requests for information about any WVPP section, including PMDB, DBC, ETAT or WBRA, related to any form of disruptive behavior incidents and/or involving employees, volunteers, trainees or contractors.
• Maintaining primary responsibility for development and implementation of all Standard Operating Procedures (SOPs); however, must work with several different services and programs (i.e., Medicine, Mental Health, Nursing, Psychology, Safety officials, VA Police, Senior Leadership, Regional Council, Pharmacy and others) to develop specific procedures Collaborating effectively with the Mental Health Service Line leadership, Executive Leadership Team, legal representatives, the Office of Inspector General, court officials including the Assistant U.S. Attorney, police (VA and community), and other consumers and/or community providers when necessary.
• Obtaining and maintaining PMDB Certified Trainer status, and obtaining and maintaining Master Trainer Status, which will require travel to other VHA and DoD facilities nationwide, to teach PMDB Train-the-Trainer courses.
• Assisting in the education of TVAMC staff in recognizing signs and factors of potential danger, ways to de-escalate disruptions and identifying VA resources that can directly address individual needs to help improve the quality of Veteran care and reduce overall risk.
• Leading the Behavioral Rapid Response Team (BRRT) of administrative and clinical executives such as the Chief of Staff (COS), Chief of Police, Regional Counsel, Patient Safety, Mental Health, to assess, triage and manage patient-generative disruptive behavior immediately.
• Overseeing the day-to-day business of the committee and serves as the primary person responsible for committee actions.
• Work Schedule: 08:00am-4:30pm - Monday thru Friday.
• Work schedule is subject to change based on agency needs.
• Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized.
• Permanent Change of Station (Relocation Assistance): Not Authorized.
• EDRP Authorized: Former EDRP participants ineligible to apply for incentive.
• Contact ***, the EDRP Coordinator for questions/assistance.
• Learn more Telework: Not Available.
• Virtual: This is not a virtual position.
• Functional Statement #: 62390F

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (***).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation/examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: ***

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: ***

How you will be evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Documents you must provide

• Resume SF-50/ Notification of Personnel Action The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter License Long-form resume/Curriculum vitae (CV) Resume Performance Appraisal Professional Certification SF-50/ Notification of Personnel Action Transcript

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.

HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.

HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.

HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Additional information

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer.

For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.