QUALITY ASSURANCE SPECIALIST

About the role

You will serve as a QUALITY ASSURANCE SPECIALIST in the COMPLIANCE and QUALITY DEPARTMENT of FLTREADCEN EAST. INCENTIVE OFFERERED: Pay Retention may be authorized. TRAINING PLAN: PD has a training plan.

What you will do

• You will management and administrates the Naval Aviation Maintenance Discrepancy Reporting Program.
• You will plan and manage investigations to identify issues, problems, trends and opportunities to enhance the effectiveness, efficiency, responsiveness and manage of the AIDR and PQDR You will develop and evaluate proposed initiates and process improvements.
• You act as a customer liaison for FRC East to Fleet quality community.
• You will identify customer issues and assists in implementation of process corrective actions and/or improvements to resolve customer issues.

Education

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: General Experience (for GS-5 positions): Experience in fields such as quality control, quality inspection, contracting and purchasing, supply and storage, industrial or production planning, research and engineering, maintenance, and test and evaluation that provided (1) familiarity with quality assurance or related work, (2) pertinent product or process knowledge and skill, (3) ability to interpret and apply contract requirements and engineering specifications, and (4) skill in dealing with others in person-to-person work relationships.

Specialized Experience (for positions above GS-5): Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas. Examples include: Reviewing production activities and capabilities in light of contract quality requirements.

Reviewing written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans. Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system.

Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance. Identifying inadequacies and requesting corrective action. Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods.

Investigating customer complaints and deficiency reports, and providing identification of causes to appropriate authorities. Reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals.

Reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections. A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

How you will be evaluated

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position.

Therefore, we encourage you to be clear and specific when describing your experience. When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement.

You will be rated based on the information provided in your resume and application package, along with your supporting documentation to determine your ability to demonstrate the following competencies: ACCOUNTABILITY STATISTICAL ANALYSIS WRITTEN COMMUNICATION This recruitment will utilize the following technical assessment tools: Structured Resume Review, Structured Interview.

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies.

You must meet or exceed the cut score to be considered.

You will not be considered for the position if you score below the cut score or fail to complete the assessment. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. All eligibility, qualifications, and time-in-grade requirements must be met by the closing date of this announcement.

Documents you must provide

• You are required to provide documentation that supports the eligibility and qualification claims made in your resume.
• You must submit the applicable documents listed here and those listed with the eligibilities you select in the announcement questionnaire with your application package.
• Applicants who do not provide supporting documentation that fully support their claims will not be referred to the hiring manager.
• Cover letter is optional.
• A complete resume is required.
• Resumes are restricted to no more than 2 pages.
• Illegible/unreadable resumes will not be considered.
• Your resume must show relevant experience, job title, duties and accomplishments.
• Your resume must show complete information for each job entry to support minimum qualifications.
• The following information should be provided in your resume: employer's name, starting and end dates (Mo/Yr), hours per week if experience was less than full time (35-40 hours per week), and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience.
• TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume.
• Are you applying for a promotion?
• For GS positions, to be considered for promotion, you must provide SF-50(s) that shows you held the next lower GS grade for at least one year.
• SF-50s that have an effective date within the past year (e.g., General Adjustment SF-50 from this year or Within Rate/Grade Increases (WRI/WGI) SF-50 within a year) do not clearly show that you meet the one-year time-in-grade requirement.
• That means if you submit an SF-50 dated within the last year, you must submit another SF-50 that is dated more than one year ago to clearly demonstrate you meet the time-in-grade requirements.
• If you are a DoD employee, you can obtain a copy of your SF- 50(s) from MyBiz.
• Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials?
• Check the Conditions of Employment section above to see if any are required.
• If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package.
• Are you using education as a substitute for some or all of the experience requirement?
• Is there a basic education requirement for this position?
• Check the Education section above to see what is allowed and what is required.
• Any claims you make in your resume regarding education or degrees MUST be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your school.
• While unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the position.
• You may submit a copy your degree(s) if specific coursework does not have to be verified.
• Are you a veteran claiming 5-point veterans' preference or claiming sole survivorship preference?
• You must submit a copy of your latest DD-214 Certificate of Release or Discharge from Active Duty (any copy that shows all dates of service, as well as character of service [Honorable, General, etc.] is acceptable) OR a VA letter that shows dates of service or service connected disability AND character of service.
• If you have more than one DD-214 for multiple periods of active duty service, submit a copy for each period of service.
• If you were issued a DD-215 to amend aforementioned information on the DD-214 you must submit that too.
• If you are not sure of your preference eligibility, visit the Department of Labor's website: Veterans' Preference Advisor Are you a disabled veteran or claiming 10-point veterans' preference?
• If you are eligible to claim 10 point veterans preference you must submit a DD-214 Certificate of Release or Discharge from Active Duty as described above for 5-point preference.
• You must also provide the applicable supporting documentation of your disability (e.g. disability letter from the VA) as described on Standard Form-15 (SF-15). ***
• Are you an active duty service member?
• Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command.
• The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
• Application documents, including supplemental ones, may be shared outside the Human Resources Office.
• Supplemental documents may contain your SSN, DOB, or personal information of others (e.g., on military orders, marriage certificates).
• You may redact this information before submitting; however, if selected, you must provide unredacted originals.

What to expect next

When the application process is complete, your complete application will be reviewed to determine if you meet the hiring eligibility and qualification requirements for which you requested consideration.

You will be rated based on the information provided in your resume and technical assessment(s), along with your supporting documentation to determine your level of knowledge, skill, and ability related to the job requirements. Generally, only best qualified candidates will be referred to the hiring manager. Sometimes well qualified and minimally qualified candidates are referred.

Occasionally, candidates eligible for priority consideration are referred, and no other candidates are referred. The hiring manager may choose to conduct interviews. You will be notified of our rating and referral decision.

If you are referred, you will be notified when a hiring decision is made. NOTE: If you have any questions or need assistance, please email the DON Employment Information Center at ***

Additional information

This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area.

Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary.

Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes.

Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants.

Policy information may be found at: *** PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher.

ICTAP candidates must provide copies of all of the following documentation at the time of application:?1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate.

For more information about ICTAP eligibility please review the following link: *** Only Military Spouse Preference/PPP applicants currently occupying positions for which a comprehensive training plan has been developed and authorized are entitled to exercise their priority status for this announcement.

The most common formal training positions are apprentices, formal interns, and scientist and engineering interns. Upward Mobility Positions that have equivalent training plans are also included when the positions have been pre-identified in an Affirmative Action or similar plan.

You must provide documentation supporting you are in a formal training plan (e.g., SF50 and official signed training agreement between you and your command).