Program Analyst

About the role

This position is located in the U.S. Department of Labor (DOL), Employment and Training Administration (ETA), Office of Apprenticeship (OA), within the Division of National Systems Building. The role supports the Division by leading and contributing to policy development, conducting analyses, and advising management on complex policy and operational issues.

This position is inside the bargaining unit.

What you will do

• Responsibilities include coordinating and managing requirements under the Paperwork Reduction Act (PRA); supporting A-123 activities; and assisting with Government Accountability Office (GAO) and Office of Inspector General (OIG) audits.
• The position also prepares and manages timely, accurate responses to Congressional inquiries.
• For Series 0343 - GS-13: Develops, analyzes, and evaluates new or modified program/management policies, regulations, goals, or objectives.
• Plans and leads short- and long-term strategic projects that support Office of Apprenticeship policies, procedures, priorities, and operations.
• Establishes goals, objectives, timelines, and milestones.
• Drafts and/or modifies policy and technical assistance tools and informational documents intended to facilitate apprenticeship compliance and modernization efforts, such as compliance checklists, policy analysis documents and backgrounders, standard operating procedures (SOPs), bulletins, desk aids, fact sheets, reference guides, manuals, and Web and educational materials.
• Uses judgment in researching regulations, and in determining the relationship between guidelines and organizational efficiency, program effectiveness, and/or employee.
• Evaluates the regulatory and programmatic sufficiency of submissions made to DOL by external entities in connection with the establishment of apprenticeship programs, networks, and regulatory and oversight bodies, and determines whether granting registration or recognition status to such outside entities is appropriate.
• Provides timely and effective technical assistance in response to policy inquiries submitted by public and private stakeholders on apprenticeship-related topics, and providing superior customer service to such individuals.
• Conducts periodic surveys of administrative and program support activities to determine compliance with applicable regulations and procedures.
• Evaluates and advises on organization structures, methods, and procedures.
• Analyzes management information requirements.
• Provides timely and effective technical assistance in response to policy inquiries submitted by public and private stakeholders on apprenticeship-related topics, and providing superior customer service to such individuals.
• Develops technically accurate informational materials, policy guidance, speeches, talking points, and briefing materials for management on apprenticeship topics that are consistent with the policy approaches and priorities of the Administration.

Education

There is no education substitution for this position.

How you will be evaluated

Your evaluation will be based on how well you meet the qualifications outlined in this vacancy announcement, as demonstrated through your resume and supporting documentation.

You may preview application questions for this vacancy here: *** USA Hire You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies.

You must meet or exceed the cut score to be considered.

You will not be considered for the position if you score below the cut score or fail to complete the assessment. The information you provide may be verified by a review of your paid, unpaid, and volunteer, as it demonstrates the competencies or skills required for the position to be filled.

Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.).

INFORMATION FOR ICTAP/CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration. ICTAP/CTAP eligible(s) will be considered well-qualified if they attain at least a rating score of 85 in a numerical rating scheme.

Be sure to review the eligibility questions to reflect that you are applying as an ICTAP or CTAP eligible and submit supporting documentation.

Documents you must provide

• The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date.
• ELIGIBILITY REQUIREMENTS: Applicants must meet the eligibility requirements of time-in-grade (52 weeks at the next lower grade), time-after-competitive-appointment (90 days), and minimum qualifications (52 weeks equivalent to the next lower grade in federal service).
• These requirements must be met within 30 days of 09/24/2026 the announcement closing date.
• The following documents are required from all applicants (PLEASE READ CAREFULLY): FEDERAL STATUS APPLICANTS: When applying as a status candidate with current or former Federal Service, please provide a copy of your last or most recent SF-50, Notification of Personnel Action which shows your appointment eligibility for the position for which you are applying.
• Your SF-50 must identify the highest grade you held on a permanent basis, Pay Plan/Pay Schedule, Series, Grade/Pay Band, and career status.
• Multiple SF-50 may be submitted to demonstrate your highest previous rate and eligibility. *WARNING: An award SF-50 (ex. cash or time off award) may not indicate grade, step, and competitive status.
• For current DOL employees, an award SF-50 DOES NOT indicate grade and step.
• Resumes are required - provide a resume either by creating one in USAJOBS or uploading one from your computer and USAJOBS profile.
• To receive full consideration for relevant and specialized experience, please list the month, year, and number of work hours worked for the experience listed on your resume.
• We also suggest that you preview the vacancy questions and confirm that your resume supports your question responses.
• Most recent performance appraisal/evaluation signed and dated within 18 months is requested by the agency but will not disqualify candidates if not submitted.
• If not submitted during the application process, one may/will be requested at the time of the interview if the opportunity is extended. *In most cases, ICTAP/CTAP applicants must submit this document - please see ICTAP/CTAP links below for more details.
• The following documents are required (if applicable): Displaced Employee Placement Documents - Only required if requesting priority consideration under Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) Eligibility.
• Click/Review these ICTAP/CTAP links to confirm what must be submitted as proof that the requirement has been met.
• DD-214 - verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA), and showing the character of discharge (ex.
• Member Copy 4 and 2 are acceptable vs. Copy 1 which is not acceptable to adjudicate veteran's preference) Special/Non-Competitive Appointing Authority Documents - Applicants who are eligible for consideration, and wish to be considered, under one of the following non-competitive hiring authorities must submit appropriate documentation (click on the links below to see the documentation requirements): (a) Persons with Severe Disabilities (SCHEDULE A) (b) 30% or More Compensable Disabled Veterans (DAV) (c) Military Spouses (MISP) (d) Other Land Management Eligible(s): a copy of your most recent Notification of Personnel Action (SF-50 or equivalent) proving your eligibility for appointment under the Land Management Workforce Flexibility Act.
• This service must have been performed in competitive service, under a time-limited appointment in a Land Management Agency, as defined by P.L.
• For more information, click here.
• Do not upload password-protected documents.
• Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.
• As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

What to expect next

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interviews.

You will be notified of the outcome. A selection is expected to be made within 30 calendar days of the issuance date of the certificate. For instructions on how to check the status of your application, go to USAJOBS Help Guide.

USAJOBS will no longer send status alert email notifications. You can check your application status in the TAS by logging into USAJOBS and in the Applicant Dashboard, click the hiring agency Talent Acquisition System (TAS). If the TAS does not provide application tracking information, contact the agency's point of contact on the job announcement.

To verify your application is complete, log into your USAJOBS account, select the Application Status link, and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.

Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.

You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Additional information

The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers.

Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATIONS, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION This position is inside the bargaining unit.

If the duty location is within the Washington, D.C. metropolitan area, the position will be included in the Local 12, AFGE bargaining unit. If the duty location is outside the Washington, D.C. metropolitan area, the position will be included in the NCFLL bargaining unit. For more information, click Telework Position Information.

This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy. Based on agency needs, additional positions may be filled using this vacancy.

The Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Click here for Additional Information. The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment.

If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act. Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.

All Department of Labor employees are subject to the provisions of the Drug-Free Workplace Program under Executive Order 12564 and Public Law 100-71.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.