Program Analyst

About the role

This position is located in the Division of Consumer Response and Operations (DCRO) in the Bureau of Consumer Protection (BCP) at the Federal Trade Commission (FTC) in Washington, D.C. BCP, through its consumer protection work in eight divisions and eight FTC regional offices, carries out the Commission's mandate to protect the American public from unfair and deceptive acts and practices in the marketplace.

For more information visit, ***

What you will do

• Track acquisition activities, milestones, and deadlines for all contracts supporting BCP.
• Report on status of contracts and discuss complex contract issues in periodic meetings with Acquisitions and BCP staff.
• Provide guidance, advice, and support to BCP division and regional management and staff on acquisition-related activities, including legislation, policies, regulations, procedures, and other issues that arise.
• Proactively identify acquisition needs for staff and work closely with staff to ensure resources are provided and deliverables are met on-time for all BCP contracts.
• Serve as the primary point of contact for BCP on all acquisition matters with the Office of the Chief Financial Officer and ensure compliance with agency and government-wide guidance on purchase requisition submissions and other acquisition-related requirements.
• Deliver optimal customer service to all BCP staff, promptly answering inquiries, addressing issues, and assessing the needs for BCP staff on acquisition matters.
• Work with case teams to meet deadlines for time-sensitive acquisition needs and manage expectations when deadlines cannot be met.
• Develop modifications, revisions, and implementation procedures to improve the effectiveness and efficiency of acquisition operations.
• Develop strategies for improving acquisition operations within BCP including improved methods of tracking purchase requisitions, cost projections, contract funding, spending, contract renewal requirements, and contractor performance.
• Work with staff seeking Contracting Officer Representative (COR) certification and ensure they obtain the necessary training and guidance to complete certification.
• Keep track of CORs within BCP and address certification needs.
• Ensure all contracts have a COR assigned.
• Serve as COR or back-up COR on any contract where a COR cannot be identified.
• Assist BCP management in identifying CORs as needed.
• Serve as a back-up to the BCP Fund Manager and BCP Budget Program Analyst.

Education

There is no education substitution for specialized experience at this grade level.

How you will be evaluated

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are found qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience.

If you rate yourself higher than is supported by your application package, you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Performance Appraisals: In the evaluation process, due weight will be given to job related experience, education, training, incentive awards and performance appraisals.

Applicants must have a performance rating of at least the equivalent of fully successful to be eligible for promotion or placement.

Applicants may provide a copy of a performance appraisal of record dated within the last 18 months. If the applicant is unable to provide a performance appraisal of record dated within the last 18 months, the applicant may provide a written explanation as to why.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Documents you must provide

• To apply for this position, you must submit a complete application package which includes: 1.
• Your resume showing work schedule, hours worked per week, dates of employment and duties performed.
• Other supporting documents: - Cover Letter, optional - College transcript(s), if qualifying based on education - Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service) - Most recent Performance Appraisal, if applicable - DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities - Noncompetitive appointment authority documentation, if applicable - Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) FEDERAL APPLICANTS: You must submit SF-50(s) that verify your highest competitive grade, full performance level, and eligibility as a federal applicant.
• DO NOT submit an award SF-50 as these often do not verify grade or eligibility.
• For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing.
• We recommend submitting your last promotion SF-50 or within-grade increase SF-50.
• Pay adjustment raise SF-50s for the current year will not support the 52 weeks' time-in-grade requirements. *** - Schedule A- In order to receive consideration under the Schedule A authority, you must provide a certification of job readiness printed on a medical professional's letterhead and signed.
• For more information, please visit USAJOBS Individuals with Disabilities (***)

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Additional information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed.

To receive selection priority for this position, you must: (1) meet Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) eligibility criteria; (2) be rated well-qualified for the position with a score of 87 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility.

For more information visit: ICTAP/CTAP Non-competitive Appointment Authorities: For more information on non-competitive appointment authority eligibility requirements: - Persons with Disabilities-Schedule A - Special Hiring Authorities for Veterans - Special Hiring Authority for Certain Military Spouses - Other Special Appointment Authorities