Program Analyst

About the role

About the Position: This position is assigned to the Deputy Assistant Secretary of Defense for Military Community and Family Policy (DASD (MC&FP), Assistant Secretary of Defense for Manpower and Reserve Affairs (M&RA), Office of the Under Secretary of Defense, Personnel and Readiness (USD (P&R)).

This position may be eligible for situational telework as determined by the agency policy.

What you will do

• Oversee the execution of contracted non-medical counseling programs focused on addressing the needs and challenges of service members and their families.
• Ensure a continuum of quality support, intervention or non-medical counseling for service members and/or their families.
• Establish and nurture relationships with national, state, local, and military leaders with vested interests in improving quality of life for service members and their families.
• Initiate partnerships with military services and reserve components to resolve a variety of complex issues involving service members and their families.
• Plan new approaches and programs arising from proposed legislation and the latest DoD commitments.
• Evaluate support programs reflecting the needs of service members and their families.
• Organize program statistical information to provide recommendations or interpretations of non-medical counseling program data.
• Deliver presentations to audiences on services available for service members and/or their families.

How you will be evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies.

You must meet or exceed the cut score to be considered.

You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category. Best Qualified.

Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position. Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.

Qualified. Candidates in this category meet the minimum experience requirements for the announced position.

Documents you must provide

• The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment.
• A complete description of preference categories and the associated required documents is in the Applicant Checklist (External).
• As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.
• If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
• Your resume: Your resume must be two pages or less and must support the specialized experience described in this announcement.
• Resumes exceeding two pages will be removed from consideration.
• For each relevant work experience, make sure you include the employer's name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement.
• If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
• Avoid using acronyms and terms that are not easily understood.
• The hiring agency will not make assumptions about what's in your resume.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.
• For additional information, to include formatting tips, see: What to include in your resume.
• Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office.
• Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
• You may sanitize these documents to remove another person's personal information before you submit your application.
• You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
• Interagency Career Transition Assistance Program (ICTAP).
• If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position.
• To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility.
• To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above.
• Additional information about the program is on OPM's Career Transition Resources website.
• Additional information about the program is on OPM's Career Transition Resources website.

What to expect next

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement.

You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973, as amended.

Additional information

Selection is subject to restrictions resulting from Department of War referral system for displaced employees. Salary includes applicable locality pay or Local Market Supplement. Multiple positions may be filled from this announcement.

Management may select at any of the grade levels announced. This recruitment provides promotion opportunity to the target grade of the position without further competition when selectee is eligible and recommended by management. Duties described reflect the full performance GS-14 level.

If not selected at the full performance level, duties will be performed in a developmental capacity under close supervision. This position is not covered by a bargaining unit. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.

This position requires a 1-year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest.

In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.

You may claim Military Spouse preference. This position is a TERM not to exceed two years, with provisions to extend up to eight years and the ability to be made permanent without further competition.

To be eligible for conversion to a permanent career-conditional or career appointment, you must have: completed at least 2 years of current continuous service under a term appointment in the competitive service demonstrate successful job performance.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: ***