MWR Recreation Assistant

About the role

Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Community Recreation program that may include special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation.

What you will do

• Provides customer service, information and support of Community Recreation programs and activities.
• Service to MWR customers includes, but is not limited to: checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or pre- packaged retail items.
• Assists in day-to-day administration of multiple programs to which assigned.
• Tasks include submission of event after-action reports, patronage data collection and entering program data.
• Provides recreation experiences related to leisure skill sets in the form of day and weekend trips.
• Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports.
• Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources.
• Ensures all rental or check-out forms are properly completed and reservation and check- out procedures are followed.
• Notifies supervisor or program lead if damage or loss has occurred.
• Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return.
• Assists in processing customer Internet registrations (i.e. Net Near You), initial log-ins and event registrations.
• Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift.
• Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.
• Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value.
• Provides support for Community Recreation event set up and break down.
• Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved.
• Adheres to NAVMED P-5010 sanitation requirements.
• Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base.
• Assists in the creation of professional proposals, execution of agreements and follow-up.
• Performs community outreach to assist in the development of contacts.
• Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.
• Promotes use of recreational E-reading resources available through online MWR Library Program resources.
• Seeks ways to promote MWR facilities and events through outreach opportunities on base.
• Assists in updating of electronic and multi-media support tools, as needed.
• Performs entertainment and promotion scheduling.
• Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events.
• Actively supports the command statement on adherence to EEO principles and policies.
• Assists with recruitment, training and scheduling of Community Recreation staff.
• Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics.
• Performs other duties as assigned as they pertains to the duties of this position.

Education

This position is not in a positive education series.

How you will be evaluated

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements.

Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Documents you must provide

• The following documents are required at the time of application: Résumé Proof of education/training: provide a copy of your awarded/conferred college transcript(s) If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 Note: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required.
• All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major).
• If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent.
• Altered transcripts will not be accepted.
• Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered.
• Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization.
• Credential evaluations are not free and applicants are responsible for the cost of the selected service.
• Foreign high school transcripts or diplomas do not require credential evaluation but must be in English or a certified translation.

What to expect next

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application. If you provided an email address, you will receive an email message acknowledging receipt of your application.

Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. Please notify us if your contact information changes after the closing date of the announcement.

Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Additional information

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace.

The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service. Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment. Some positions have special requirements.

Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.

In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents.

Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3).

If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required. ***