Management and Program Analyst (Senior Tech Analyst)

About the role

Serves as a Management & Program Analyst for the Technical Operations organization.

What you will do

• Is a recognized subject matter expert in a specialized area and provides leadership for highly complex and challenging activities under the minimal direction of a manager or executive.
• May act as a principal specialist to develop new and innovative approaches, methodologies, and/or techniques or as a team leader to define and direct challenging projects/programs/activities.
• Shares responsibility for the performance of programs/projects that frequently affect more than one LOB/SO or the FAA as a whole.
• Applies experience and expert knowledge of Technical Operations Governing Policies and Technical Operations Quality Control to conduct functional activities for projects/programs that often require the development of new and innovative approaches.
• Identifies and resolves challenging problems or issues that often cross- organizational boundaries and impact on the accomplishment of strategic objectives.
• Typical assignments may include providing guidance to less-experienced professionals; leading large project/program teams; defining and developing internal policies and procedures; predicting potential issues and proposing preventive actions.
• Provides technical assistance to the Technical Operations Quality Control program.
• Provides leadership for highly complex and challenging activities under minimal direction.
• Develops new and innovative approaches, methodologies and techniques to define and direct challenging projects/programs/activities.
• Utilizes Technical Operations-specific programs such as: TechNet, Remote Maintenance Logging System, maintenance alerts, National Airspace Performance Reporting System, CEDAR, etc. Applies knowledge of FAA's policies and objectives to identify, define, and organize resources for large projects/programs/work activities.
• Acquires and allocates resources to accomplish activities within established schedules and budgetary requirements.
• Serves as the Point of Contact for internal/external assigned programs that support Technical Operations' organizational metrics.
• Participates on, and may lead, work groups that formulate and make recommendations to senior management on major projects, policies, programs and issues.
• Contacts are internal and external.
• Often represents the major subdivision and LOB/SO as a principal point of contact to provide advice and guidance on the applications of policies and procedures.
• Formulates and recommends to senior management positions on major projects/ policies/issues.
• Prepares, reviews, and recommends approvals of major reports on projects, programs and other work activities for internal and external distribution.
• Develops briefings to convey strategic vision and/or organizational policies to internal and external audiences.
• Broad policies and objectives provide general guidance for addressing issues but often require the development of new approaches.
• Often asked to develop new policies, procedures, and approaches that take into consideration FAA policies, Government-wide rules and regulations, and external concerns.
• May create new solutions and policy interpretations, as situations require.
• Performs a variety of special troubleshooting, analytical and investigative support assignments on a continuing basis.
• Uses strong analytical reasoning to understand requirements to identify and propose approaches to resolve challenging problems or issues that may cross organizational boundaries and impact operations or achievement of strategic objectives.
• Assignments involve a variety of complex, technically independent and interdependent issues and requires a high level of problem solving which may include identifying causal factors and potential solutions.
• Work typically is reviewed only at completion for success in achieving planned results.
• Has broad discretion to ensure the alignment of organizational goals and policies and the requirements of the projects and/or other work activities.

Requirements

• We are not accepting applications from noncitizens.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• (EXCLUDES Monetary/Time Off Awards which do not display Occupational Series, Salary or Career Level/Pay Band).
• Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. *** As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements.

Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Leadership and Management Dimension and Technical Requirement.

In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability.

Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSAs listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category rating, or priority grouping and referred to the selecting official for consideration.

FAA's Core Compensation Pay Plan: This position is covered by the FAA Core Compensation plan.

Additional information about core compensation is available on the following website: *** Current FAA employee: You MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2).

Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position.

Interview Policy: One, some, all or none of the applicants may be interviewed. Security Requirements: Moderate Risk (5): This position requires completion & favorable adjudication of a National Agency Check with Inquiry (NACI) background investigation prior to appointment, unless a waiver is obtained. Equal or lower pay band/level applications will be accepted.

Locality Percentages: Anchorage and Fairbanks, AK - 32.36% - Cost of living Allowance (COLA): 1.49% El Segundo, CA- 36.47% Rancho Cordova, CA - 29.76% San Diego, CA - 33.72% Longmont, CO - 30.52% Honolulu, HI - 22.21% - Cost of living Allowance (COLA): 8.64% Salt Lake City, UT - 17.06% Auburn and Des Moines, WA - 31.57% This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA