Associate Service Chief (Pharmacy)

About the role

Pharmacy Associate Service Chief is responsible for cultivating the effective, efficient, and compliant delivery of comprehensive pharmaceutical care activities. Participates in strategic planning for service including long range forecasting of staffing, space, technology, operational, and/or clinical program needs. Assists in developing and implementing service-level goals.

Functions in the capacity of a pharmacist in any area of competency as staffing requirements dictate.

What you will do

• Functions Leadership Performs effective leadership through the establishment and maintenance of collaborative relationships within and outside Pharmacy service, resolution of conflicts and successful negotiations.
• Shows empathy, empowers others, and possesses stellar written and oral communication .
• This includes the provision of fair, principled and decisive leadership which inspires a climate of productivity, effectiveness and high morale.
• Develops and implements business plans in a timely manner, adherence to policies, support of VHA and Network initiatives, and identification of opportunities to expand quality, access and timeliness of care to Veterans.
• Adapts quickly to changes, manage multiple inputs and tasks simultaneously, and accommodate new situations and VA Directives.
• Performs organizational stewardship by identifying the needs of individuals and health care system.
• Evaluates technical work of the organization based upon a clear understanding of processes, procedures, standards, methods and technologies necessary to run an effective service.
• Communicates effective and clear expression of ideas, anticipates normal requirements and takes appropriate actions to meet a given situation.
• Administrative Oversees the outpatient, inpatient, clinical, inventory, specialty medication, procurement, controlled substance, procurement program, the drug supply chain security accountability program, specialty medication program, controlled substances program, professional training, residency and compounded special preparation programs.
• Develops performance standards that are realistic, challenging and support the organizational mission, vision, and goals.
• Provides and discusses performance plan ratings.
• Develops policies and procedures relating to pharmaceutical care and assures that the Ambulatory Care and Inpatient Pharmacy programs are compliant.
• Ensures assigned administrative projects and reports are submitted.
• Monitors the Federal Electronic Healthcare Record and Bar Code Medication Administration (BCMA) computer systems, automated pharmacy systems, equipment and other computer software.
• Program Monitoring and Evaluation Monitors workflow patterns to keep drug distribution and care are in accordance with the requirements.
• Serves as a lead for regulatory and accreditation readiness.
• Assists the Chief with budget planning, cost-containment strategies, and resource allocation for inpatient, outpatient, and clinical programs.
• Organizes workload, directs inpatient and outpatient activities, plans short and long range objectives/goals, solves problems, and achieves established goals within budget and staffing constraints.
• Incorporates performance improvement (PI) activities into applicable areas of pharmacy sections.
• Reviews with other pharmacy leadership and staff to identify areas of duplication of efforts and develops solutions to streamline processes, reduce waste, save costs and improve patient care.
• Serves as purchase card approving official, DEA Power of Attorney, and/or Primary Record Keeping Official, etc. Clinical Provides clinical support when required based on competencies and scope of practice.
• Promotes a patient-focused, team-based multi-disciplinary model of pharmaceutical care.
• Assures that pharmacists provide patient medication counseling by verifying patient understanding.
• Ensures the provision of pharmaceutical care support services are provided as required.
• Ensures pharmacists report actual and/or potential medication errors or adverse events and participates in quality improvement initiatives to promote patient safety.
• Training and Education Ensures training, orientation, and re-training of employees.
• Responsible for reviewing each subordinate's competencies.
• Work Schedule: Monday-Friday, 8-4:30pm Telework: AD-HOC Virtual: This is not a virtual position Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

Requirements

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
• Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (***).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: ***

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: ***

How you will be evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Documents you must provide

• License Long-form resume/Curriculum vitae (CV) SF-50/ Notification of Personnel Action Transcript The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Statement of Service Disability Letter (VA) License Long-form resume/Curriculum vitae (CV) Foreign Pharmacy Graduate Examination Commission Certification Other (2) Other (3) Professional Certification Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Resume Reminder- Your resume must include the following information for each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Series and Grade, if applicable, for all Federal positions you have held Please be aware that your answers will be verified against information provided on your resume.
• Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
• Failure to provide this information will result in resume disqualification and non- referral.
• Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications.
• To ensure you receive appropriate consideration, please list the duties you performed under each individual job title.
• If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy.
• We cannot make assumptions regarding your qualifications.
• SF-50 Notification of Personnel Action If you are claiming Facility Employee Eligibility, you must submit a copy of your most recent (not more than 1 year old) Notification of Personnel Action, SF-50 (Not an award SF-50).
• Your SF-50 must include: Position title, pay plan/series/grade Tenure code Position Occupied type of appointment (Competitive or Excepted) Within Grade Increase, General Adjustments, or Promotion SF-50's are best, Award SF-50's do not include this pertinent information.
• Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
• You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.
• Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.
• Documentation is required to award preference.
• For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.
• Veterans' preference does not apply for internal or other current permanent Federal agency employees.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.

HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.

HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.

HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.

This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions.

Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.