IT Specialist (Policy Planning)

About the role

This position is located in the Department of Veterans Affairs (VA), Office of Information and Technology (OIT),Product Delivery Service and Memorial Service ( BAM) , Technical (Tech) Benefits Integration and Administration (BIA) The position is responsible for comprehensive portfolio management and central management of a technical framework promoting one technology vision across VA.

What you will do

• The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans.
• OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology.
• Major Duties: Responsible for the management and administration of processes and tools that enable the organization to identify, document, and access intellectual capital information content.
• Evaluates the impact of changes in business needs on current VA IT policy and projects.
• Provide consultation and guidance to VA executive management on policy and planning relating to OIT/VA highly technical IT projects.
• Implement, and interpret metrics for the evaluation of program effectiveness and efficiency to include programs pertaining to agency-wide initiatives.
• Conducts presentations or briefings on all aspects of portfolio coordination area of responsibility.
• This position is primary aligned to the following NICE Cybersecurity Workforce Framework roles : Cyber Security Code : NCWF Code:431 - Knowledge Manager .
• Responsible for the management and administration of processes and tools that enable the organization to identify , document, and access intellectual capital information content.
• For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: Cyber Career Pathways Tool | NICCS Work Schedule: Monday - Friday, 8:00 am - 4:30 pm.
• Tour of duty may be subject to change based on organizational needs.
• Travel Required: Up to 25% travel may be required, as needed, for this position.
• Financial Disclosure Report: No applicable Designated Drug Testing Position: Not applicable Compressed/Flexible: As determined by the Agency Policy Telework: .Adhoc telework may be authorized at management discretion Virtual: This is not a virtual position.
• Position Description/PD#: IT Specialist ( Policy Planning ) /PD 18089A

Requirements

• You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process.
• In addition to the application and questionnaire, this position requires an online assessment.
• The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (***).
• Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• This is not a remote position.
• OI&T has multiple worksites at various duty locations, and the individual(s) selected may be assigned to any federal government work site.
• Only resumes up to TWO total pages will be accepted.
• Applicants with resumes exceeding the two page limit will be removed from consideration.
• Your resume must be 5MB or less.
• We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages.
• We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX).
• We do not accept PDF portfolio files.
• We recommend using a sans-serif font size like Lato, if available.
• Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
• Make your page margins 0.5 inches.
• Consider using 14-point size font for titles and 10-point for the main text in your resume.
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which you will be evaluated for continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: 1) Your performance and conduct; 2) The needs and interests of the agency; 3) Whether your continued employment would advance organizational goals of the agency or the Government; and 4) Whether your continued employment would advance the efficiency of the Federal service.Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

There is no educational substitution at this grade level.

How you will be evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following Competencies for this position: Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork USA Hire Assessments include a cut score based on the minimum level of required proficiency in these critical general competencies.

You must meet or exceed the cut score to be considered.

You will not be considered for the position if you score below the cut score or fail to complete the assessment. Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Documents you must provide

• Cover Letter DD-214/ Statement of Service License OF-306 Performance Appraisal Professional Certification Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Please review the above list(s) to ensure you have included all necessary documents required for your application.
• Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).
• Applicants will be deemed ineligible if supporting documentation is not submitted.
• You will not be contacted for additional information.
• Important: All required documents must be uploaded at the time you submit your application.
• The system supports only one submission.
• Applicants will not be able to edit their application or upload additional documents once it has been submitted.
• Applications that are incomplete-including those missing required documentation-will not be considered.
• Applicants are responsible for reviewing the Required Documents section and ensuring all mandatory materials are included prior to submission.
• Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply.
• Qualified veterans will, however, be given full consideration for this position.
• It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
• Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more.
• Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required assessments and documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

After the review is complete, a referral certificate(s) is issued, and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully.

Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

Additional information

This is not a remote position. OI&T has multiple worksites at various duty locations, and the individual(s) selected may be assigned to any federal government work site. This announcement will NOT be used for changing duty locations.

If selected, and you are a current VA employee, and not on an approved exemption, you will continue to report to your current duty location.

If selected you will be required to report to one of the following locations: Little Rock, AR North Little Rock, AR Phoenix, AZ Long Beach, CA Los Angeles, CA Oakland, CA San Francisco, CA Long Beach, CA Anaheim, CA Denver, CO Aurora, CO Washington, DC Miami, FL Orlando, FL St. Petersburg, FL Tampa, FL St. Petersburg, FL Atlanta, GA Chicago, IL Hines, IL North Chicago, IL Bedford, MA Boston, MA Baltimore, MD Detroit, MI Minneapolis, MN St. Louis, MO Eatontown, NJ Albany, NY Cleveland, OH Philadelphia, PA Pittsburgh, PA Nashville, TN Davidson, TN Murfreesboro, TN Arlington, TX Austin, TX Dallas, TX Houston, TX San Antonio, TX Salt Lake City, UT SeaTac, WA Seattle, WA Martinsburg, WV Shepherdstown, WV Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer.

For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service.

This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies.

To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy.

To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job.

Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at ***