Human Resources Specialist (Employee Benefits)

About the role

This position is located in the Executive Office of the President (EOP), Office of Administration (OA), Office of the Chief Administrative Officer (OCAO). The incumbent will be assigned responsibility for serving either the Title 3 Components for WHHR or the Title 5 Components for HRMD.

What you will do

• - Provides independent counseling to employees on eligibility and coverage options for various Federal employee benefit programs, including health, dental, vision, life insurance, flexible spending accounts, and long-term care insurance, while assisting with enrollment and inquiries. - Acts as the primary contact for the Department of Labor's Office of Workers' Compensation Program, advising on regulations for workplace injuries and managing the claims process, including reviewing billing accuracy through the Chargeback Report. - Reviews and verifies prior Federal service records, calculate Service Computation Dates, and make retirement coverage determinations, while addressing any necessary corrections in coordination with external federal agencies. - Performs quarterly audits for FEHB premium and enrollment reconciliation with OPM and FEHB carriers via the NFC's Centralized Enrollment Clearinghouse System, ensuring data accuracy through internal quality control reviews of HR records. - Reviews Official Personnel Folders for new and separating employees to confirm benefits eligibility, sends notifications regarding Federal benefits, and processes election forms for FEHB, FEGLI, and TSP, ensuring accurate data entry into DCPDS and DCPS. - Conducts personalized departure briefings for senior officials and manages TCC enrollments through the National Finance Center using the Direct Premium Remittance System. - Provides retirement counseling to employees under CSRS and FERS, covering various retirement scenarios, and prepare annuity estimates while explaining insurance, Social Security, and Medicare information to facilitate informed decisions. - Processes retirement, disability, and survivor claims through the OPM Online Retirement Application (ORA) portal, ensuring accurate and timely submissions. - Advises on military and civilian service deposits, assist beneficiaries with necessary forms, and explain procedures and documentation for potential benefits, including estimates for surviving spouses.

Education

There is no education substitution for this position.

How you will be evaluated

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position.

Therefore, we encourage you to be clear and specific when describing your experience. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Reasoning Skills Decision-Making Ability Math Skills Reading Comprehension Soft Skills Interpersonal Skills Stress Tolerance Accountability The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies.

You must meet or exceed the cut score to be considered.

You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

To preview the application questionnaire, click the following link: ***

Documents you must provide

• Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration.
• Other documents may be required based on the eligibility/eligibilities you are claiming.
• To apply for this position, you must submit a complete Application Package which includes: 1.
• Resume: For qualification determinations, your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present).
• If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position.
• If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09.
• Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position.
• Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating.
• This will prevent you from receiving further consideration.
• Note: If you upload more than one resume, the last resume received will be the one utilized for consideration.
• Please limit your resume to 2 pages.
• If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.
• A complete application Questionnaire 3.
• Transcripts/Registration/License: If qualifying on education/position requires education, you must submit copies of your transcripts and if required for the position, submit an active, current registration/license.
• If your education was completed outside of the U.S., you must submit a transcript or an official evaluation of your education (e.g., from a NACES accredited organization) that is in English.
• Veterans: If claiming VEOA, VRA or 30% Disabled Veteran - Submit VOW certification memo or copy of the official DD-Form 214, which must include the character of service (i.e., with an honorable or general discharge).
• This will be annotated in block 24 on member copy 2, 4, or 7 of the DD-Form 214.
• If claiming 30% Disabled Veteran, you must also submit a VA Letter or a disability determination from a branch of the Armed Forces.
• Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command.
• The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
• Current or Former Federal Civilian Employees (includes current Air Force employees): You must submit a legible copy of a SF-50, Notification of Personnel Action.
• The SF-50, block 24 must contain "1" or "2" AND block 34 must be a "1".
• Employees eligible under an OPM approved interchange agreement, block 34 may contain a "1" or "2".5.
• Promotion Consideration: If you wish to be considered as a promotion candidate and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one-year time-in-grade requirements.
• You will need to provide additional SF-50s which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-Grade, Grade/Range Increases, and SF-50s with an effective date more than one year old).
• Other Optional supporting documents: Cover Letter Most recent Performance Appraisal Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
• Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held.
• Schedule A, Persons with Disabilities Appointment Eligible: Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u).
• Certain Military Spouses Eligible under E.O.
• 13832: Permanent Change of Station (PCS) orders, that lists you as authorized to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage).
• Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office.
• Some supplemental documents contain personal information such as SSN and DOB and some documents such as military orders and marriage certificates may contain personal information for someone other than you.
• You may sanitize these documents to remove said personal information before you submit your application.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

After a tentative job offer, we will conduct a security background investigation and drug screening. If the drug screening is negative and security background is cleared, then a formal job offer will be extended to candidate.

When the Executive Office of the President completes its hiring, the resumes of the remaining qualified candidates may be shared with additional federal agencies. Please opt -in if you would like your name, application material, and assessment results shared to be considered for employment with additional agencies.

There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.

Additional information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. Active Duty Military Members MAY apply due to the Veterans Opportunity to Work (VOW) Act.

You must submit a certification of expected discharge or release from active duty under honorable conditions along with your application for Federal employment, showing an expected discharge or release date not later than 120 days from the date of application.

Males born after 12-31-59 must be registered or exempt from Selective Service (see ***).

Interagency Career Transition Assistance Programs & Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed.

To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: ***

For more information about ICTAP eligibility please review the following link: *** Equal Employment Opportunity (EEO) Policy Statement: *** Employment Information Resources - Resource Center: *** Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements: Person with Disabilities - Schedule A Special Hiring Authorities for Veterans Special Hiring Authorities for Certain Military Spouses Other Special Appointment Authorities If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternative Application.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (***)