Health System Specialist

About the role

About the Position: This position serves as Chief of Clinical Operations at Lyster Army Medical Center under the Deputy Commander for Administration. Incumbent develops command policies, provides information, and oversees patient access, beneficiary services, referrals, productivity, and hospital business operations. This is a Direct Hire Solicitation

What you will do

• Develops readiness, market, and network analytics by extracting and analyzing complex data to inform Quadruple Aim Performance Process objectives.
• Produces predictive assessments by conducting detailed data analysis to support readiness signals and market forecasting.
• Collaborates with market leaders and process-improvement teams to design and monitor initiatives that enhance health service delivery.
• Provides revenue, workload, and expense data to organizational leaders to strengthen administrative and clinical decision-making.
• Interprets workload and performance metrics to identify operational improvements and support organization-wide budget management.
• Directs administrative, managerial, and technical personnel by assigning work, establishing priorities, and evaluating performance outcomes.
• Develops internal workforce policies and programs to advance equal employment opportunity, merit promotion, and labor-management relations.
• Identifies and fulfills employee training and development needs by arranging targeted professional growth opportunities.
• Resolves complex technical and personnel issues by advising subordinate supervisors and ensuring fairness in performance standards and ratings.
• Maintains strategic liaison relationships with TRICARE, DHA, and regional partners to enhance collaboration and mission support.
• Facilitates coordination between clinical and administrative services to ensure alignment with the Commander’s goals and operational requirements.
• Builds and strengthens community and interagency partnerships by promoting Military Treatment Facility mission understanding and fostering cooperative relationships.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

How you will be evaluated

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Veterans and Military Spouses will be considered along with all other candidates.

Documents you must provide

• The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment.
• A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
• As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.
• If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
• Your resume: Your resume must be two pages or less and must support the specialized experience described in this announcement.
• Resumes exceeding two pages will be removed from consideration.
• For each relevant work experience, make sure you include the employer's name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement.
• If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
• Avoid using acronyms and terms that are not easily understood.
• The hiring agency will not make assumptions about what's in your resume.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.
• For additional information, to include formatting tips, see: What to include in your resume.
• Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office.
• Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
• You may sanitize these documents to remove another person's personal information before you submit your application.
• You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

What to expect next

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Additional information

Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.

You will be required to provide proof of U.S. Citizenship.

Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. Recruitment or relocation incentives MAY be authorized for highly qualified candidates.

Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Salary negotiation may be available for those candidates who are new to Federal service.

One year trial/probationary period may be required. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

This position is obligated. An obligated position is one to which an employee has statutory restoration rights based on active military service, compensable injury or disability when fully recovered, return rights based on having served an overseas tour(s), and may also cover employees who have been on extended leave without pay under certain circumstances.

During the obligation period, the position may be filled on a temporary or permanent basis. The selected employee is required to sign an agreement acknowledging that (s)he is aware of the obligation and accepts the fact that (s)he may be displaced under reduction in force procedures at a later time.