Head of Hearings Hub B, C, D, and E

About the role

The Head of Hearings Hub provides executive leadership and policy direction, establishing strategic objectives, operational priorities, and performance standards to one of Disability Adjudication's (DA) Hearings Hubs. DA provides framework and mechanisms for individuals and organizations to file for Disability under Titles II, VIII, and XVI of the Social Security Act.

What you will do

• Disability Adjudication provides the basic framework and mechanisms through which individuals and organizations who are dissatisfied with determinations affecting their rights to and amounts of benefits, or their participation in benefit programs administered by the Agency under the Social Security Act, may administratively appeal such determinations in accordance with the requirements of the Administrative Procedure and Social Security Acts.
• SSA Hearings Offices are organized into five (5) distinct Hearings Hubs within Disability Adjudication.
• Please refer here to view a current listing of Hearings Hubs.
• Selectees will be appointed to an appropriate Hearings Hub at the discretion of the Chief of Disability Adjudication.
• The Head of Hearings Hub is responsible for the following: Setting the vision, direction, and policy for the assigned Hearings Hub, ensuring alignment with agency and national priorities.
• Leading and providing strategic oversight for all hearing offices and personnel within the assigned hub, ensuring the effective execution of the hearings process and the accomplishment of agency-wide goals and objectives.
• Assessing the performance and operational effectiveness of hearing office management, including workload distribution, adherence to policy, resource utilization, and productivity.
• Sets strategic priorities and performance goals.
• Developing and implementing outreach initiatives with external stakeholders, including advocacy organizations and bench-bar groups, to foster collaborative relationships and advance the mission of the hearing offices.
• Leading and coordinating hub-wide initiatives to strengthen collaboration and communication between field offices, hearing offices, and the Hub thereby optimizing operational effectiveness and ensuring alignment with agency objectives.
• Assessing current human and material resources to support program objectives and maximize operational efficiency.
• Directing the development and justification of the hub's budget, ensuring that fiscal resources are aligned with the operational needs and priorities of the hearings program.
• Establishing and maintaining on-going communication with congressional offices on issues of mutual interest and ensures the timely and accurate response to congressional, public, and media inquiries.
• Providing strategic recommendations to the Chief of Disability Adjudication (CDA) regarding policy modifications to enhance operational efficiency and program effectiveness.
• Evaluating work performance of the Hearings Management Officer and their subordinate supervisors and serves as the reviewing official on evaluations of nonsupervisory employees rated by subordinate supervisors.
• Analyzing hearing practices and procedures to detect trends, training needs, and operational challenges.
• Promoting innovation to enhance efficiency, accessibility, and the overall effectiveness of the hearings process within the Hub.
• Developing and executing strategies to improve operational performance and reports outcomes to senior agency leadership.
• Serves as the CDA's representative on national committees or during other speaking engagements, as delegated, to advance agency initiatives and communicate organizational priorities.
• Leading implementation of human resource management strategies, encompassing staffing, recruitment, retention, disciplinary actions, employee development, labor-management relations, performance evaluation, and equal employment opportunity for all hub personnel.
• Overseeing and ensuring the completion and compliance of all mandatory training requirements for personnel within the hub.
• Ensure all hearing offices fully implement and follow safety, security and emergency plans and measures including adherence to the Hub emergency Continuity of Operations Plan (COOP) policy.

Requirements

• To be considered minimally qualified for this position, candidates must have had responsible professional experience at a senior level (equivalent to the GS-15 in either the General Schedule (GS) or a comparable pay plan).
• Must be a U.S. Citizen or National.
• Subject to a 1-year supervisory probationary period (unless already completed).
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• May be subject to pre-employment and random drug tests Must file a Confidential Financial Disclosure Report OGE-278e within 30 days of appointment and annually from then on.
• You may be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty.
• Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• There are three key documents that contain important information about your rights and obligations.
• Please read and retain these documents: Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back; FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation); and SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information).

How you will be evaluated

Do not list a Social Security Number or Date of Birth on any attachment.

Once the application process is complete, a Human Resources Specialist will conduct a review of your resume and supporting documentation. If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the Executive Core Qualifications (ECQ) listed above. The ECQs must be thoroughly addressed within your two (2) page resume.

Separate narratives will not be accepted or reviewed. You will be evaluated on the quality and extent of your accomplishments and experience. Your application will be rated and ranked by an SES Rating Panel, comprised of at least three SES members, using only the information submitted within the application package.

Applicants determined to be Highly Qualified must demonstrate sufficient possession of the ECQs and DQs, and will be referred to the hiring component for further consideration. Highly Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration, including reference checks.

Upon selection, if you have not provided evidence of noncompetitive status (i.e., a current SES, OPM Qualifications Review Board (QRB) certified SESCDP graduate, or SES reinstatement eligible), you must participate in a Structured Interview assessment based on the ECQs conducted by an OPM QRB prior to appointment.

Your application will be forwarded to OPM for review and certification by the QRB. Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, go to ***

Documents you must provide

• A complete application includes items described below.
• Please note that if you do not provide all required information, as specified, and by the closing date of the announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
• Resume (2-page maximum) - All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience.
• Applicants seeking initial career appointment to the Senior Executive Service (SES) must include evidence of the ECQs.
• PLEASE DO NOT USE USAJOBS RESUME BUILDER.
• Vacancy Assessment Questionnaire Responses - Responses are automatically submitted through USA Jobs/Application Manager when you apply to this vacancy.
• Additional Required Documents - Applicants are required to submit the following supporting documentation, if applicable: CURRENT OR FORMER SES MEMBERS: Must provide your SES appointment SF-50 (Notification of Personnel Action), and an SF-50 showing current career SES status or career SES reinstatement eligibility.
• SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification.
• Failure to provide the proper documentation may result in the rating and ranking of your application under competitive procedures, which requires you to demonstrate possession of the ECQs within your 2-page resume.
• CURRENT FEDERAL CIVIL SERVICE EMPLOYEES: If you are a current Federal employee, you must submit a recent Notification of Personnel Action (SF-50) to substantiate your minimum qualifications eligibility.
• You must provide an SF-50 that reflects your current position, grade, step, tenure, and type of service (e.g., a Within-Grade Increase or Promotion/Reassignment).
• You may need to provide more than one SF-50 to substantiate your eligibility.
• Heavily redacted documents that do not contain the required information may result in an ineligible rating.
• Strongly Recommended: Most recent performance evaluation If you are a current or former political appointee within the last five (5) years, including Schedule A, Schedule C, or Non-Career SES, please submit documentation of your appointment, including a copy of your SF-50.
• Failure to submit any of the required documents by the closing date of the announcement (11/09/2026) will result in your removal from consideration for this position.

What to expect next

To verify the status of your application, sign in to your USAJOBS account (***), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: ***

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Additional information

Duty Station: Current SSA employees may remain in their permanent Official Duty Station if outside the Baltimore, MD local commuting area. For non-SSA applicants, the duty station will be a local Hearing Office, as approved by the Chief of Disability Adjudication. Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders.

Individuals selected for SES positions members may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement. Veterans Preference: Veterans' preference is not applicable to the SES.

Equal Employment Opportunity (EEO) Policy Statement: *** Employment Information Resources - Resource Center: *** All application materials are subject to the provisions of the Privacy Act and become property of SSA.

If you are unable to apply online or need to fax a document you do not have in electronic form, please contact ***.