Dispatch Center Manager

About the role

This position is located at a USDA Forest Service Unit. This position serves as a Dispatch Center Manager in an interagency or stand-alone dispatch center. The position oversees all aspects of the dispatch center operations and may provide supervision to employees of the other agencies represented at the center.

See ADDITIONAL INFORMATION section for the specific contact information.

What you will do

• Duties listed are at full performance grade GW-11 level.
• Coordinate emergency communications, and assist with the overall execution of activities of a dispatch center.
• Coordinate with federal, state, and local agencies through the national dispatch system to ensure rapid, focused, and cost-effective responses to wildland fires, law enforcement as needed, and wildland urban interface/intermix situations.
• Apply administrative and technical methods, practices, and procedures of fire suppression dispatching, as well as agency policies and programs, to execute complete conventional projects or oversee day-to-day operations.
• Responsible for the administration, integration, and oversight of the use of telecommunication equipment, computer based applications, and other related communications equipment.
• Responsible for the cost effective management of the center by controlling the expenditure of funds and maintaining necessary funding and property records.
• Supervises employees performing dispatch work at various grade levels.
• Provide administrative and technical supervision necessary for accomplishing the work of the dispatch center.

Requirements

• Must be a U.S. Citizen or National.
• Males born after 12-31-59 must be registered for Selective Service or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check.
• To learn more about E-Verify, including your rights and responsibilities, visit E-Verify.
• This is a drug testing designated position.
• You will be subject to pre-employment and random drug testing.
• Appointment is based on a negative result.
• This announcement constitutes 30 days advance notice.
• Must pass the Work Capacity Test for certain Interagency Fire Program Management or Fire Program Management positions.
• Subject to one year supervisory/managerial probationary period unless prior service is creditable.
• New USDA supervisors must successfully complete all components of the required training program before the end of their probationary period.
• Secondary Coverage: Prior wildland firefighting experience is required.
• Willing to live/work in remote locations (volatile/unpredictable).
• Some Fire positions may have Conditions of Employment such as: a valid state driver's license; a commercial driver's license (CDL); pre-appointment and random drug testing; or a physical or medical examination.
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

See QUALIFICATIONS section for education requirements.

How you will be evaluated

You will be evaluated based on your qualifications for this position as evidenced by the experience, education, and training you described in your application package.

Your application, including the online Assessment Questionnaire, will be reviewed to determine if you meet (a) minimum qualification requirements and (b) the resume supports the answers provided to the job-specific questions. Your resume must clearly support your responses to all the questions addressing experience and education relevant to this position.

If you meet the qualification requirements and are determined to be among the best qualified, you will be referred to the hiring manager for consideration. Noncompetitive candidates and applicants under some special hiring authorities must meet minimum qualifications to be referred.

Note: If, after reviewing your resume and/or supporting documentation, a determination is made that you inflated your qualifications and or experience, your rating may be lowered to more accurately reflect the submitted documentation. Please follow all instructions carefully. Errors or omissions may affect your rating.

Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action. To view the application form, visit: ***

Documents you must provide

• The following documents are required for your applicant package to be complete.
• Encrypted documents will not be accepted.
• Failure to submit required, legible documents may result in loss of consideration.
• Resume that includes: Personal Information: name, address, contact information; Education; Work Experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); other qualifications.
• Resume cannot exceed 2 pages.
• If education is required or being used to qualify, you must submit a copy of your college transcripts.
• An unofficial copy is sufficient with the application if it includes your name and the necessary course information; however, if you are selected, official transcripts will be required prior to entering on duty.
• Education must have been successfully obtained from an accredited school, college or university.
• If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards.
• There are private organizations that specialize in this evaluation and a fee is normally associated with this service.
• For a list of private organizations that evaluate education, visit the NACES website.
• All transcripts must be in English or include an English translation.
• Incident Qualification and Certification System (IQCS) Master Record (or equivalent training documents) which contain documented proof of the certification or attainment of the IFPM Selective Placement Factor.
• Current and former Federal employees: Most recent non-award Notification of Personnel Action (SF-50) showing you are/were in the competitive service, highest grade held (or promotion potential) on a permanent basis, position title, series and grade AND Most recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable.
• A performance plan is not an acceptable substitute.
• Land Management Workforce Flexibility Act: Copies of Notification of Personnel Action(s) (SF-50) showing the employee served in eligible appointment(s) for a period(s) of more than 24 mos w/o a break between appointments of two+ years.
• Include initial hire actions, extensions, conversions and separation Sf-50s for each period.
• Submit performance rating(s) showing acceptable performance for each period counted towards eligibility signed by supervisor(s).
• If documentation does not exist for one or more periods, submit a statement from supervisor(s) indicating acceptable performance.
• Applicants who do not have performance documentation for any period shall provide a reason why the documentation is not available and statement that performance for all periods was at an acceptable level.
• Surplus or displaced employees eligible for CTAP, RPL, or ICTAP priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), current performance appraisal with rating of at least "Fully Successful" or equivalent, and your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330.
• If claiming eligibility under a special hiring authority or an interchange agreement with another merit system not listed above, see the requirements for that authority and submit the required supporting documentation.
• Go to USAJOBS Hiring Path for Special Authorities or Special Hiring Authority for more information.

What to expect next

Your application will be reviewed to verify that you meet the eligibility and qualification requirements for the position prior to issuing referral lists to the selecting official. If further evaluation or interviews are required, you will be contacted. Log in to your USAJOBS account to check your application status.

You must choose to turn on email notifications in your USAJOBS profile if you want to receive important email notifications that may impact your applicant experience (e.g. If you start an application and do not submit it prior to the closing date, USAJOBS will send an email reminder that the closing date is approaching and your application is in an incomplete status).

Multiple positions may be filled from this announcement.

Under the Fair Chance Act, agencies are not allowed to request information about an applicant's criminal history until a conditional offer of employment has been made, except as allowed for access to classified information; assignment to national security duties or positions; acceptance or retention in the armed forces; or recruitment of a Federal law enforcement officer.

An applicant may submit a complaint, or any other information related to an organization's alleged noncompliance with the Fair Chance Act. The complaint must be submitted within 30 calendar days of the date of the alleged noncompliance.

To make a Fair Chance Act inquiry or complaint, send an email with the appropriate information to ***, subject line: Fair Chance Act.

Additional information

For additional information about the duties and location(s) of these positions, please contact regional representative: To see the different locations within the Regional Offices | US Forest Service (usda.gov) Region 5: Pacific Southwest Region - Brian Grabowski at *** Region 9: Eastern Region - Brian Hicks at *** Career Transition Assistance Plan (CTAP) or Reemployment Priority List (RPL): To exercise selection priority for this vacancy, CTAP/RPL candidates must meet the basic eligibility requirements and all selective factors.

CTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP applicants must receive a rating of at least 85 out of a possible 100.

Land Management Workforce Flexibility Act (LMWFA) provides current or former temporary and term employees the opportunity to compete for permanent competitive service positions. Individuals must have more than 24 months of service without a break between appointments of two or more years and the last temporary or term appointment must have been with the Forest Service.

Service must be in the competitive service and have been at a successful level of performance or better. Part-time and intermittent service will be credited only for time actually worked. Non-pay status such as leave without pay is credited for up to six months in a calendar year; anything beyond six months is not credited.

Applicants are responsible for providing sufficient information/documentation to determine if the 24 month criteria is met. These are permanent full time positions. Availability of government housing, federal day care facilities, and telework may be available.

These are non-bargaining unit positions. The duty station for this position will be at one of the duty locations listed in this announcement. Salary range as shown is the locality pay Rest of U.S. (RUS).

Pay rates vary by location. Please visit the Office of Personnel Management's website for additional information on pay rates. Recruitment or Relocation Incentive may be authorized.

Final determination to pay an incentive will be made by the hiring official at time of job offer. The Forest Service may use certain incentives and hiring flexibilities, currently offered by the Federal government, to attract highly qualified candidates. Additional Information is available on the OPM Website.

Selectee will be responsible for tax obligations related to payments for moving expenses - 2017 Tax Cuts and Job Act, Public Law 115-97. Questions should be directed to the Travel Help Desk, ***, Option 1, or email *** Subject to one-year supervisory/managerial probationary period (unless prior service is creditable).

New USDA supervisors must successfully complete all components of the required new supervisory training program before the end of their probationary period.

PROMOTION POTENTIAL: If you are selected for a position with further promotion potential, you will be placed under a career development plan, and may be non-competitively promoted if you successfully complete the requirements and if recommended by management. However, promotion is neither implied or guaranteed.