A full-time, permanent job with Maximus in Wilmington, New Hanover County, North Carolina. The source did not publish a closing date.
- Working pattern
- On site
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About this job
Essential Duties and Responsibilities 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3 . Meet customer service standards and performance goals. 4 . Respond to difficult and sensitive cases with empathy, patience, and resilience. 5 . Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues…
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Details on this page reflect the source posting as of Sep 10, 2026. Closing dates and salary ranges can change without notice — the official listing is always authoritative. How our coverage works.
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