Airway Transportation Systems Specialist (Service Operations Center)

About the role

Serves as a NAS Area Specialist for the Service Operations Center (SOC).

What you will do

• Performs a variety of functions using technical expertise and knowledge of complex systems, emerging technology, systems interrelationships, and management of the NAS that directly relate to NAS operation.
• Provides complete services and support to air traffic customers and other NAS users over a large geographic area with a focus on the availability and reliability of the facilities, services, and equipment.
• Collaborate with multiple customers to shutdown and restore facilities, services, and equipment to minimize disruption of services to the flying public.
• Initiates action for the timely repair and/or restoration of facilities, services and equipment, taking into account the availability of back-up systems, possible reconfiguration to minimize service interruptions, and the relative criticality of particular functions to the safe and efficient operations of the NAS.
• Ensure all NAS events are logged appropriately in Maintenance Management System (MMS) and/or Event Manager.
• Responsibilities include planning, directing, coordinating, and monitoring maintenance activities associated with the management of the NAS with a high degree of independence from supervisor.
• May be assigned other duties in support of the NAS.

Requirements

• We are not accepting applications from noncitizens.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• Supervisor's Endorsement.
• If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement.
• You may upload your document with your application on to the usajob.gov website.
• Be sure to include the announcement number on the endorsement.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. *** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program.

Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Demonstrated Abilities: You MUST provide a NARRATIVE statement for each Demonstrated Ability and Quality Ranking Factor.

The narratives should be clear and concise, providing a description of your education, training and experience that would describe the degree to which you possess each Demonstrated Ability.

Candidates must show experience at the level of difficulty and responsibility appropriate to the position.

Eligible candidates will be ranked based on DEMONSTRATED ABILITIES and QUALITY RANKING FACTORS, if applicable.

For your assistance in responding to each of the demonstrated abilities "things to consider"/instructions have been provided for each demonstrated abilities at: *** Supervisor Endorsement.

If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The endorsement must include the announcement number. You may upload your document with your application.

The endorsement must include the announcement number. To obtain the Supervisory Endorsement form, please contact your manager.

Failure to submit the supervisory endorsement, will remove the applicant from receiving further consideration.

Supervisory Endorsement is not required for ingrade/downgrade candidates. Interviews: If the agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully.

Errors or omissions may impact your rating or may result in you not being considered for the job. Links to Important Information: Locality Pay, COLA