Airway Transportation Systems Specialist (Coordinator)

About the role

Serves as an SSC Coordinator responsible for performing a variety of functions directly related to the operation of the NAS at the Dallas/Fort Worth Navigation System Support Center (SSC), WCS25-DFW.

What you will do

• The Airway Transportation Systems Specialists (ATSS) at this level is recognized as the subject matter expert in their field.
• All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system.
• Performs work of broad scope and complexity with a high degree of independence.
• Incumbent provides the highest organizational level of technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible.
• Incumbent is recognized as the technical expert on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area.
• Work requires maintaining technical expertise on complex systems and/or emerging technology, systems interrelationships and management of the NAS.
• Responsibilities include the integration, restoration, testing and evaluation of new advanced service or service components, hardware/ software systems and processes.
• Performs a variety of functions directly relating to the operation of the NAS.
• Focus is on availability and reliability of the services and products provided to the users of the NAS.
• Serves as the principal technical specialist, a project manager, on the major projects and/or program areas, resolving unique technical problems without managerial intervention, providing coordination and suggesting solutions.
• Works within established policies and procedures to select the most effective and efficient approach or to develop new solutions.
• Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organizational needs.
• This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products.
• Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of backup systems, and to upward report the status of critical events.
• Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection (CAI) or Joint Acceptance Inspection (JAI), FPIP, FSEP, Redline Drawings, Peabody and DMT reports dealing with LCMs. LADs, LEMs and resolving event-based certification issues necessary for the timely restoration of equipment, systems/services with the NAS.
• Monitors other employees as a project or team leader.
• Responsible for all aspects of SSC projects from initial planning, drawing and specifications review, implementation, Joint Acceptance Inspection, and disposition of assets.
• Acts as SSC point of contact for all projects completed locally or by outside contractors.
• Identifies requirements (staffing funds, materials, and equipment) to accomplish projects and tracks the use of project resources.
• Provides training, mentoring, guidance and advice to FAA employees, contractors, and other organizations as needed.
• Uses technical expertise and understanding of user and stakeholder needs to prioritize SSC workload.
• Integrates Operational Risk Management (ORM) into all planned activities ensuring that all customers and users of services are included and involved in implementation and planning.
• Fully understands and utilizes proper Personal Protective Equipment (PPE) and personal safety practices when engaged in all restoration and maintenance activities helping to set the example of safe work practices for others in the organization.
• Provides training, mentoring, guidance and advice to other employees, technicians, and trainees regarding difficult technical or operational issues.
• Duties and responsibilities continued under the Education section.

Requirements

• We are not accepting applications from noncitizens.

Education

Not applicable. Duties and Responsibilities Continued: Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of backup systems, and to upward report the status of critical events.

Established policies and procedures furnish guidance for most assignments, but considerable discretion is allowed to select the most appropriate approach or to develop new solutions. Focuses on overall NAS systems performance and causes of system degradation.

Collaborates with system users, planners, engineers, and contractor personnel for acceptance of new or modified systems and provide assistance for resolving problems with the installation or improvements. Position may be the second level support for the NAS systems, District, or Service Area providing broad program expertise. Contacts are both internal and external to the FAA.

Represents the organization as the primary technical point of contact on projects, programs, and other work activities to coordinate and implement plans or to obtain information and resolve problems.

Contacts are to provide technical guidance and direction for multiple systems, advice for interpretations of orders, certification examiner, or serves as the Contractor's Office Technical Representative (COTR) and/or Technical Office Representative (TOR) on major projects or programs.

Meets and consults with representatives of external organizations such as DoD, airport management, contractors, utility companies, and foreign governments to resolve problems of mutual concern and to elicit cooperation and action favorable to FAA needs.

Develops White Papers for the recommendation of enhancing efficiency of the systems by modification and application of existing or emerging technology. Applies technical expertise and uses maintenance and trend data to maintain and improve overall NAS systems performance and identify causes of system degradation.

Maintains situational awareness of the SSC's preventative maintenance program and assignments, acts to remove barriers to timely completion, and ensures SSC manager is aware of resource s needed to accomplish the SSC's assigned workload.

Position requires emphasis on customer service and organizational skills, and a clear understanding of FAA orders and how the orders apply to their position. Utilizes software such as Excel, Power Point, and Word. Receives general program assignments from a supervisor or higher-level manager.

Assignments are stated in terms of priorities, overall objectives, and boundaries. Completed assignments are considered technically authoritative and are reviewed only for general compliance with organizational objectives. Identifies resources needed to perform assignments.

Organizes and assigns resources needed to accomplish large work activities within established schedules. Work is reviewed for compliance with established policies and sound technical and programmatic judgment. Performs other duties as assigned.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• In addition to the online resume, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• Note that your most recent SF-50 may not contain Blocks 15, 17, 18, 19, 22, and 24.
• Supervisory Endorsement: If your selection for this position would be considered a PROMOTION, then a supervisory endorsement form endorsing your candidacy is REQUIRED by the closing date of this announcement.
• The endorsement must include the vacancy announcement number.
• To obtain the supervisory endorsement, please contact your manager.
• NOTE: A supervisory endorsement is not required for ingrade/downgrade candidates.
• Applicants must apply on-line to receive consideration for this vacancy announcement.
• Faxed, mailed, or e-mailed applications cannot be accepted.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. *** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program.

Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.

Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. Supervisory Endorsement: If your selection for this position would be considered a PROMOTION, then a supervisory endorsement form endorsing your candidacy is REQUIRED by the closing date of this announcement.

The endorsement must include the vacancy announcement number. To obtain the supervisory endorsement, please contact your manager. NOTE: A supervisory endorsement is not required for ingrade/downgrade candidates.

Applicants must apply on-line to receive consideration for this vacancy announcement.

Faxed, mailed, or e-mailed applications cannot be accepted. Security Clearance: Moderate risk (5), this position requires completion and favorable adjudication of a National Agency Check and Inquiry (NACI) background investigation prior to appointment, unless a waiver is obtained. Reorganization: Position will be realigned based on approved reorganization.

Links to Important Information: Locality Pay, COLA