Administrative Support Assistant (CYS) (Developmental) NF-02/03

About the role

This position is located at Child Development Center (CDC) No. 2 in Landstuhl, Germany.

Morale Welfare and Recreation Child and Youth Services (CYS) Employee Childcare Fee applicable to employees working at least 15 hours per week: First Child: 100% childcare fee discount (all CYS employees) Second and Subsequent Child: 25% childcare fee discount (all CYS employees) Incentives and Bonuses Incentives will not be paid.

What you will do

• Receives children, youth, parents, and other visitors in a courteous and professional manner.
• Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility.
• Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database.
• Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events.
• Coordinates vacancies and reservations for the hourly care program as required.

How you will be evaluated

Your Application Matters: How We Will Review It We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire. We will consider your responses to our application questionnaire.

If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation. Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities: NAF Preference 1 Spouse Employment Preference (SEP) NAF Preference 2 Involuntarily Separated From the Military (ISMP) NAF Preference 3 Family Member Preference (FMP) (Foreign OCONUS ONLY) NAF Priority Consideration 1 Business Based Action (BBA) NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE) NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents) Tip: Be sure to review each eligibility question carefully and provide the required documentation.

Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

Termination of Spouse Employment Preference Refusal of a military spouse to participate in established recruitment procedures for a Regular Full-Time (RFT) or Regular Part-Time (RPT) position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current Permanent Change of Station (PCS) of the sponsor.

Your Application may be Considered for Multiple Opportunities: After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.

Discover Your Path to Success: Before you apply, take a moment to explore our Applicant Information Kit - your go-to guide for understanding our hiring process and making your application stand out. Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared.

Click here to view the kit or copy and paste this link into your browser: ***

Documents you must provide

• About Your Resume Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement.
• Your resume must be 5 megabytes (MB) or less.
• We recommend saving and uploading your resume as a PDF to preserve formatting and page count.
• Click this link for more tips: ***
• Please do not include photographs, personal images or other inappropriate content in your application materials.
• Expedite Your Hiring To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application.
• Required Documents Required documents may vary based on the requirements for the position.
• The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Other Accepted Documents Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Disability Letter (VA) HS Diploma/GED, College transcripts/Diploma, CDA, Proof of education Etc.
• DA 3434 or equivalent References or letters of recommendations PCS Orders Proof of Marriage Status Resume Transcript

Benefits

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission.

We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement.

As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays.

NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.

What to expect next

Our Next Steps to Review Your Application and Keep You Informed 1. Application Review Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.

If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements. 2. Keeping You Informed If you provided an email address, you'll receive a confirmation email letting you know we've received your application.

As your application moves through the hiring process, we'll send you updates and notifications via email. Processing times may vary, but we'll do our best to keep you informed every step of the way. Your Next Steps to Stay on Top of Your Application 1.

Check Your Contact Information If your contact information changes after the job announcement closes, let us know as soon as possible. 2.

Ensure You Receive Updates Double-check that your email address is accurate and that your inbox can receive messages from us, Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application. 3. Sign Up for Text Alerts Want to stay ahead in the hiring process?

In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete. We're excited about your interest in this position and look forward to reviewing your application!

Additional information

Area of Consideration This job is open to candidates who currently live within a 100 kilometer or 60-mile radius of Landstuhl, Germany.

(Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) and Family Member (FMP) Preference eligible candidates are included in the area of consideration.) PCS Costs Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.

Allowances and Differentials This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Foreign overseas allowances, Post Allowance, and differentials will not be paid.

Employment overseas provides a lot of additional benefits and entitlements. For information please contact CHRA NAF C2SC - Recruitment Branch at ***.

Applicants must comply with the Exceptional Family Member Program.

For more information, go to *** Healthcare Access and Availability: Applicants must comply with the Exceptional Family Member Program. For more information, go to ***

If an employee brings a child to an overseas location and that child is entitled to attend a DoD school on a space-required basis in accordance with DoDEA Regulation 1342.13, the DoDEA and the Military Department responsible for providing related services will ensure that the child, if eligible for special education, receives a free appropriate public education, including related services pursuant to DoDI 1342.12 and DoDM 1342.12.

If an employee brings an infant or toddler (up to 3 years of age) to an overseas location, and that infant or toddler, but for the child's age, is entitled to attend the DoDEA on a space-required basis in accordance with DoDEA Regulation 1342.13, then the Military Department responsible for Early Intervention Services (EIS) will provide the infant or toddler with the required EIS in accordance with the eligibility criteria consistent with DoDI1342.12 and DoDM 1342.12.

Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.