Work and Family Life Supervisor

About the role

This position is assigned to Commander, Navy Installations Command (CNIC), Fleet and Family Readiness Department (N9), Family Readiness Division (N91), Fleet and Family Support Program (FFSP). Incumbent serves as the Fleet and Family Support Center Work and Family Life Supervisor for Naval Air Station Oceana.

What you will do

• In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position.
• Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
• Duties include but are not limited to: Supervises WFL staff assigned to the WFL unit.
• Establishes priorities and assigns workload to subordinates.
• Explains the overall objective of the office and discusses individual performance expectations with each staff member.
• Develops and evaluates subordinate employees' performance standards.
• Gives subordinate employees' advice, counsel, or instructions on work and administrative matters.
• Interviews candidates for positions; recommends appointment, promotion or reassignment to unit positions.
• Communicates and integrates the organization's strategic plan, mission, vision, and values into team strategies, goals, objectives, work plans, and work products and services.
• Organizes, sets, and monitors workflow of the Work and Family Life Program.
• Establishes performance standards for subordinates; evaluates staff and conducts supervisory counseling sessions when necessary; conducts performance evaluations of staff.
• Controls attendance and leave ensuring adequate work force is available at all times to accomplish the mission.
• Monitors and reports on the status, progress, timeliness, quantity, and quality of individual and teamwork.
• Provides consultation services, education, referrals, and follow-up in situations that regularly confront the incumbent with difficulty in determining customer needs or wants.
• Establishes and maintains a positive and professional working relationship with the full variety of types of customers.
• Prepares reports and maintains records of subordinates' accomplishments as metrics and/or in other format as required.
• Responsible for carrying out EEO policies and communicating support of these policies to subordinates, assuring equality in determining qualifications, selections, assignments, training, promotions, details, discipline, and awards to employees.
• Applies concepts, principles, and theories relating to WFL services delivery systems to analyze and interpret complete social and behavioral data concerning clients; and to assess factors of personality structure and dynamics as they affect findings of aptitudes and interests.
• Consults and collaborates with the FFSC Director on policy interpretation and implementation for all WFL programs and services within the area of responsibility ensuring local instructions, standard operating procedures and guidance reflect current directives, instructions, and laws.
• Develops standardized plans, policies, and procedures for the delivery of services.
• Represents the FFSC at professional conferences and committee meetings in and outside of the region.
• Supports EFA exercises and real-life operations to include supporting the installation EOC as required.
• Networks and coordinates with Navy and civilian human service agencies to stay aware of available services, ensures required services are provided when referrals are made, and provides information and assistance to such agencies when requested.
• Assesses needs and provides WFL and education services to leadership, organizations, and populations serviced by the FFSC.
• Evaluates and interprets data to identify and clarify issues and concerns; recommends appropriate course of action to positively affect Navy family WFL relationships, mission readiness, recruitment and retention.
• Develops and implements procedures to monitor, analyze and document service effectiveness.
• Develops briefings to assist serviced populations in improving WFL skills and knowledge of available resources.
• Serves as primary train-the-trainer, ensuring that all staff maintains high presentation skill levels, by monitoring program delivery and creating skill-building programs.
• Develops and manages a variety of educational forums and briefings to enhance community capacity and thus assist serviced populations in improving work/life skills and knowledge of available resources.
• Maintains necessary program and administrative materials and files; makes available policies, procedures and directives, and instructions from the Director to subordinates.
• Identifies and advocates for resources as well as for information and decisions on major work issues.
• Provides consultation and collaboration to address installation WFL issues and interfaces with other Installation Program Managers (e.g., MWR, food services, child development programs, and shelter services, etc.) to address community support issues, and with the Region WFL Coordinator to address service delivery and issues across region.
• Performs other duties as assigned.

Education

This position does not have a positive education requirement.

How you will be evaluated

Resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements.

Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Documents you must provide

• The following documents are required at the time of application: Resume: limited to two pages, must use Times New Roman font no smaller than 10-point with margins no less than one inch on all sides; please review this link guide on how to write a federal resume - Resume Requirements Proof of education/training: if qualifying all or in-part based on education, provide a copy of your awarded/conferred college transcript(s) If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

What to expect next

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application. If you provided an email address, you will receive an email message acknowledging receipt of your application.

Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. Please notify us if your contact information changes after the closing date of the announcement.

Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Additional information

Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period.

Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs.

According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.