Travel Business Analyst

About the role

As a Travel Business Analyst, you will serve as an expert designing and conducting comprehensive management studies and preparing solutions to especially broad and important management problems. Location of position: Federal Acquisition Service (FAS), Office of Shared Services Delivery, Office of Shared Program Operations, Travel & Transportation Service Center.

We are currently filling one vacancy, but additional vacancies may be filled as needed.

What you will do

• Washington, DC; Kansas City, MO; Fort Worth, TX; Lakewood, CO; Tacoma, WA; Atlanta, GA; New York, NY; Boston, MA; San Francisco, CA; Philadelphia, PA; Chicago, IL; Orlando, FL; Tampa, FL; San Antonio, TX; Houston, TX; Norfolk, VA; Raleigh, NC.
• As a Travel Business Analyst, you will perform the following duties: Gathers, evaluates and presents operational data and prepares Management Assistance reports, utilizing visual aids and informational material to support sound recommendations, and comprehensive proposals.
• Provides technical direction, guidance and coordination for GSA Office of Travel, Transportation and Logistics, Office of Travel, Employee Relocation, and Transportation Services programs, policies and initiatives.
• Develops strategy and defines impact on service levels, proposes and initiates changes to GSA Travel, Transportation and Logistics Management, Office of Travel, Employee Relocation and Transportation Services internal processes, methods, policies, handbooks and directives.
• Prepares presentations, briefings and other informational materials as necessary.
• Ensures organizational practices are consistent with GSA operational services levels, benchmarks and goals, etc. Develops and implements Employee Relocation and Transportation Services Management strategies to promote maximum buying power and cost effectiveness of actions (e.g. gold standards/best practices, market share analysis, program improvements in value, quality of service delivery, etc.).
• Reviews, analyzes, and evaluates the actual or potential effectiveness of GSA Travel, Transportation and Logistic, Office of Travel Employee Relocation and Transportation Services programs to meet both the management goals and objectives and comply with applicable legal, regulatory, and policy requirements.
• Analyzes and evaluates Employee Relocation and Transportation Services operations to determine actual effectiveness and efficiencies of the national programs.
• Serves as a focal point for liaison with customer agencies and vendors concerning various Employee Relocation and Transportation Services related program initiatives.

Requirements

• The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
• If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office.
• Failure to disclose this information could result in disciplinary action including removal from Federal Service.
• Serve a one year probationary period, if required.
• Undergo and pass a background investigation (Tier 4 investigation level).

How you will be evaluated

A panel of Subject Matter Experts (SMEs) will review the application of qualified candidates and assign a score for each of the five required Knowledge, Skills, and Abilities (KSAs) based on the experience documented in the resume and narrative responses.

Skill in designing and conducting comprehensive management studies and preparing solutions to especially broad and important management problems. Knowledge of Travel, Transportation and Logistics automated systems and/or other related systems software, either off-the-shelf or custom, that is utilized to manage assigned program areas.

Knowledge of Government-wide Travel, Transportation and Logistics management programs, including organizational structure, program objectives and goals. Knowledge of agencies service levels, missions, policies, regulations, legislation, internal directive, methods and processes to meet management goals.

Knowledge of analytical and evaluative methods to examine and interpret facts and assumptions, persuade management officials to adopt proposals and to develop constructive recommendations for strategic changes in work processes, procedures, and policies. Demonstration of these KSAs must be supported by your application.

Applicants should also make note of each KSA, as you will be asked to address them later in the application process. Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA's Career Transition Assistance Plan (CTAP), your resume must clearly demonstrate experience in at least 3 of the 5 required Knowledge, Skills, and Abilities (KSAs) to receive priority consideration. You may preview questions for this vacancy.

Documents you must provide

• ALL required documents must be submitted before the closing date.
• Review the following list to determine what you need to submit.
• Resume: Must not exceed two pages.
• Refer to the Qualifications section for resume requirements.
• Current GSA employees: You must submit a legible copy of your most recent SF-50, Notification of Personnel Action, AND a SF-50 reflecting the highest grade held if different from your recent SF-50.
• Promotion Consideration: If your most recent SF-50 became effective within the past year, it may not demonstrate that you meet the one-year time-in-grade requirement.
• In that case, submit additional SF-50(s) (such as promotion, within-grade increase, grade/range increase, or an SF-50 with an effective date more than one year old) that clearly document you meet the time-in-grade requirement.
• If you are CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
• Current or Former Political Appointees: Submit SF-50.

Benefits

You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development

What to expect next

After the closing date/deadline: ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements. REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.

SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process. FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.

FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard. Thank you for your interest in working for the U.S. General Services Administration!

Additional information

Candidates will not be hired based on their race, sex, color, religion, or national origin. Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches.

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility.

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.