Training Coordinator

About the role

The Training Coordinator coordinates technical and non-technical training programs for the Technical Operations organization. Provides support in the safe and efficient operation of the vast complex network of systems required for the world's largest air traffic control and navigation system.

Incumbent reports to the Operations Support Manager with the Dallas/Fort Worth Operations Support Staff (WCS41).

What you will do

• The Training Coordinator assists with managing the non-technical training program, which includes administrative, hazardous material, logistics, managerial, office automation, safety, and human relations courses.
• All duties of the Training Coordinator are directly related to ensuring employees within the Technical Operation organizations are trained properly, and their qualifications and certifications, where applicable, are documented correctly.
• Performs multiple and varying assignments under the limited direction of a manager, project/program manager, team leader, or more experienced professional.
• Acts as an individual contributor and/or member of a team and may perform some leadership functions for small projects/programs or other work activities.
• Maintains knowledge of FAA training requirements, polices and processes.
• Demonstrates considerable independence in planning time and assisting the Senior Training Coordinator plan and use assigned resources to accomplish projects/programs/activities.
• Ensures all prerequisite training, enrollment and pre-course counseling forms are completed in a timely manner.
• Consults with the coordinator or manager to identify training needs and translate them into training opportunities and/or training plans.
• Applies experience and advanced knowledge to plan and accomplish assignments.
• Assignments may require knowledge and experience working across functional and/or organizational lines.
• Typical assignments may include: compiling, tracking and analyzing data to ensure compliance with policies and procedures; providing guidance to less-experienced professionals in day-to-day operations; identifying, analyzing, and recommending solutions for complex/difficult problems; and recommending improvements to systems and processes.
• Collaborates, with the coordinator and management to develop comprehensive training material for non-technical training required to meet current needs which cannot be satisfied by training available from within the FAA, computer-based instruction mode, or out-of-agency.
• Reviews, evaluates, advises, tracks, and reports employee's training and certification status on systems and services that support the National Airspace System (NAS).
• Ensures the coordinator and management are kept apprised of the organization's non-technical and technical training needs and trends.
• Resolves most problems and work issues without the assistance of a manager, project/program manager, team leader, or more experienced professional.
• Develops and recommends approaches to address current and anticipated problems and issues.
• Works with management and/or more experienced professionals to solve problems.
• Duties at the I-Band Level include the above as well as the following: The Senior Training Coordinator provides oversight of all technical and non-technical training programs for the Technical Operations organization.
• Performs multiple, varying, and complex assignments under the minimal direction of a manager, project/program manager, team leader, or more experienced professional.
• Maintains advanced knowledge of FAA training requirements, policies and processes.
• Identifies, plans, and organizes available resources to accomplish projects/programs and activities.
• Consults with managers to identify training needs, translate them into training opportunities, and make recommendations on areas needing improvement.
• Established policies/procedures provide guidance for most assignments but allow considerable discretion for employee to select the most appropriate approach(es) or develop new approaches.
• Assignments regularly require interpretations of internal and external policies and extrapolations from precedents.
• Work is rarely reviewed, typically through status reports and at project completion, to ensure policy compliance and alignment with the requirements of projects and/or other work activities.

Requirements

• We are not accepting applications from noncitizens.

Education

Education is not qualifying and may not be substituted for this position.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• In addition to the online resume, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• Note that your most recent SF-50 may not contain Blocks 15, 17, 18, 19, 22, and 24.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. *** FAA's Core Compensation Pay Plan: This position is covered by the FAA Core Compensation plan.

Additional information about core compensation is available on the following website: *** Incomplete Application: Please follow all instructions carefully. Error or omissions may affect your rating or further consideration for this vacancy.

Interviews: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. Security Requirement: Moderate Risk (5). This position requires completion and favorable adjudication of a background investigation prior to appointment, unless a waiver is obtained.

Subject to a 5-year period reinvestigation. Salary Information: H-Band: Fort Worth, TX - $81,838 - $126,857 (includes locality of 27.26%) I-Band: Fort Worth, TX - $98,437 - $152,563 (includes locality of 27.26%) Links to Important Information: Locality Pay, COLA