Training Administrator

About the role

"The Federal Law Enforcement Training Centers (FLETC), through strategic partnerships, prepares the federal law enforcement community to safeguard America's people, property, and institutions." We are a unique inter-agency organization preparing the next generation of law enforcement officers to meet our Nation's most pressing security challenges." Click here to learn more.

A recruitment or relocation incentive may be authorized. See additional info section.

What you will do

• Serving as a Training Administrator GS-1712-9/11 makes you a valuable member of the Federal Law Enforcement Training Centers (FLETC) team and mission.
• This position is located in the Office of the Associate Director for Training Ops, Training Management Operations Directorate, Training Resources Coordination Division, Training Resources Scheduling Branch, located in Glynco, GA.
• The primary purpose of this position is to support training operations by planning, coordinating, implementing, evaluating, and continuously improving instructional support, student administration, enterprise scheduling, classroom utilization, facility management, Practical Exercise scheduling, role player coordination, automated training systems, and enterprise training resources.
• Typical duties include: Administering and evaluating enterprise training operations by coordinating instructional requirements, student administration, scheduling, classroom utilization, instructor assignments, facility use, PRIT scheduling, role player support, equipment, and other resources to ensure effective delivery of FLETC law enforcement training programs.
• Managing enterprise training schedules and resource requirements by reviewing POIs, curriculum changes, enrollment projections, facility capacity, instructor availability, and resource allocations to identify conflicts, forecast needs, and recommend improvements to scheduling, capacity, and resource utilization.
• Serving as the functional administrator and subject matter expert for Student Administration and Scheduling System (SASS) by maintaining student and scheduling data, supporting users, developing SOPs and job aids, delivering system training, resolving scheduling or system issues, coordinating functional testing, and supporting system enhancements.
• Providing program support, analysis, and stakeholder coordination by developing reports, dashboards, trend analyses, workload studies, and briefing materials; advising leadership and stakeholders on training administration, business rules, automated systems, and process improvements; and supporting special projects, modernization efforts, and continuity operations.
• View common definitions of terms found in this announcement: Common Definitions.

Education

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications; applicant's resumes and supporting documentation should only reflect education received from schools accredited by such institutions.

Applicants can verify accreditation at the following Website: *** must submit a copy of your college transcript (unofficial is acceptable) from an accredited institution listing the college/university, degree confirmation date(s) and applicable courses for the position you are applying to.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency (a U.S. private organization's interpretation that such education has been deemed at least equivalent to conventional U.S. education programs) with your transcript in order to receive credit for that education.

For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education webpage on the Recognition of Foreign Qualifications.

How you will be evaluated

A resume must be no more than two pages. If an applicant's resume exceeds two pages, the USAJOBS database will not allow the application to be submitted. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail, Customer Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Reading Comprehension, Self-Management, Stress Tolerance, and Teamwork To be considered for this position, you must complete all required steps in the process, including the application, USA Hire and Subject Matter Expert Question and Answer session (SME Q&A).

Online assessment: Applicants must complete the online USA Hire Competency Based Assessments measuring critical general competencies required to perform the job. Examples used in the assessment may include general situations not directly related to customer experience.

Applicants submitting complete application packages and completing the online assessment will move on to the next phase of the assessment process. Subject matter expert (SME) Question and Answer Session: At this phase, qualified candidates will participate in an SME Q&A to further assess your technical qualifications relative to the required specialized experience.

Applicants passing the SME Q&A will be rated and ranked as described below. If you are the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.

To preview the application questionnaire, click: *** Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must be 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

(Note: Veteran's preference does not apply under Merit Promotion procedures. View VEOA information on Feds Hire Vets.) Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

After FLETC completes its hiring, the resumes of the remaining candidates referred for selection consideration may be shared with other DHS Components. During the application process, you may choose to opt-in if you would like your name, application material, and assessment results to be shared.

There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.

Documents you must provide

• Your resume (click the link for information on what to include).
• If you are a current or former Federal employee, your resume must indicate the GS or pay band level for each position held.
• Limit your resume to no more than two pages.
• The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.
• Your responses to the job questionnaire *** Are you a current or former federal employee?
• Submit your most recent SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current grade; your highest grade held; your current promotion potential and proof of permanent appointment if applying based on an interchange agreement.
• Examples of appropriate SF-50s include promotions, within-grade increases and accessions.
• Are you qualifying based on education?
• Submit a copy of your college transcript (unofficial is acceptable) from an accredited institution listing the college/university, degree confirmation date(s) and applicable courses.
• Once selected and prior to appointment, applicants must provide an official college transcript.
• Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States.
• For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university.
• It is your responsibility to provide such evidence with your application.
• See Recognition of Foreign Qualifications for more information.
• You must provide acceptable documentation of your preference or appointment eligibility.
• The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable.
• If claiming 10 point preference, you will need to submit a Standard Form (SF-15), "Application for 10-point Veterans' Preference." If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification.
• This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
• View more veterans' information.
• Are you claiming special priority selection rights under the Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP)?
• Submit the following: A copy of your agency notice, A copy of your most recent performance rating, and A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.
• Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee?
• Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee), Agency, Beginning and ending dates of appointment.
• Are you applying under special hiring authorities as a military spouse?
• Provide a copy of your: Marriage certificate, and Your spouse's PCS orders or a completed SF-15 with supporting documentation.
• Are you applying under Schedule A hiring authority for persons with severe disabilities?
• Provide evidence of your intellectual disability, severe physical disability, or psychiatric disability obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefit.
• Information on documentation can be found here.
• If you are referred, you may be asked to provide a copy of your recent performance appraisal and/or incentive awards.

What to expect next

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process.

We expect to make a job offer with 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration of Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty.

False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. Note: If you receive a final job offer to onboard, please complete the onboarding forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed.

DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Multiple selections may be made from this announcement. This announcement may be used to fill additional vacancies during the next 90 days. This could result in a few or many vacancies being filled from this announcement.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Additional information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: *** A Recruitment OR Relocation Incentive may be authorized up to 15% of pay. This position may be filled at the GS-09 or GS-11 level.

If selection is made at the GS-09 level, promotion to the GS-11 level may occur without further competition. Background Investigation: To ensure the accomplishment of our mission, FLETC requires every employee to be reliable and trustworthy.

To meet those standards, all selected applicants must undergo and successfully pass a background investigation for suitability/fitness as a condition of placement in this non-sensitive, moderate risk position.

This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Physical Demands: The work is primarily sedentary and performed in an office environment.

The position frequently walks between classrooms and specialized training venues while coordinating enterprise training operations. Occasional lifting and carrying of training materials weighing up to approximately 30 pounds may be required.

Work Environment: Work is primarily performed in an office environment with frequent interaction throughout training facilities, classrooms, conference rooms, and administrative offices. The position may visit specialized training venues or other FLETC Training Delivery Points to coordinate enterprise training operations and assist with implementation of training programs.

The position may be required to work outside normal business hours during surge training operations, emergency situations, Continuity of Operations (COOP) activations, or other mission-essential activities.

The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act.

Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to ***.