Technical Operations Officer - Technical and Sensitive Operations (TSO) West

About the role

*PLEASE NOTE THAT THIS VACANCY ANNOUNCEMENT IS ONLY OPEN TO CURRENT UNITED STATES POSTAL SERVICE OFFICE OF INSPECTOR GENERAL, UNITED STATES POSTAL SERVICE, UNITED STATES POSTAL INSPECTION SERVICE AND POSTAL REGULATORY COMMISSION EMPLOYEES.

OTHER APPLICANTS WILL NOT BE CONSIDERED.

What you will do

• The USPS OIG is seeking a highly qualified applicant to fill our position.
• This announcement provides the opportunity for a reassignment/promotion to the position of Technical Operations Officer position in the Office of Investigations, Technical and Sensitive Operations Field Office (TSOFO), Technical Operations West in Denver, CO.
• The successful candidate will demonstrate knowledge of the theories, principles, practices, and techniques required to install and operate various types of electronic surveillance equipment.
• Bring your skills and voice to our team!
• This position is being advertised at the Journey Band level, equivalent to a GS-11,12 or 13 grade level.
• The salary range for this position is $83,265 - $154,280 and includes locality pay.
• Promotion potential to the next GS equivalent level at management's discretion.
• Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire.
• The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.
• At the GS-11 equivalent level: Plans, coordinates, and conducts installations of electronic equipment for the purpose of collecting evidence.
• Provides guidance to agents in the field in relation to the applicability and feasibility of electronic surveillance.
• Assists in development and fabrication of specialized electronic equipment for the purpose of collecting electronic evidence.
• Prepares investigative reports relating to the installation of electronic surveillance equipment.
• Prepares and presents electronic surveillance training to agents in the field.
• Maintains electronic surveillance equipment through scheduled maintenance and repair.
• Enhances media to allow for a clear and organized product to field agents.
• At the GS-12 equivalent level: Plans, coordinates, and conducts complex installations of electronic equipment for the purpose of collecting evidence.
• Provides guidance to agents in the field in relation to the applicability and feasibility of electronic surveillance.
• Develops and fabricates specialized electronic equipment for the purpose of collecting electronic evidence.
• Prepares investigative reports relating to the installation of electronic surveillance equipment.
• Prepares and presents electronic surveillance training to agents in the field.
• Maintains electronic surveillance equipment through scheduled maintenance and repair.
• Enhances media to allow for a clear and organized product to field agents.
• At the GS-13 equivalent level: Plans, coordinates, and conducts complex installations of electronic equipment for the purpose of collecting evidence.
• Provides guidance to agents in the field in relation to the applicability and feasibility of electronic surveillance.
• Develops and fabricates specialized electronic equipment for the purpose of collecting electronic evidence.
• Prepares investigative reports relating to the installation of electronic surveillance equipment.
• Prepares and presents electronic surveillance training to agents in the field.
• Maintains electronic surveillance equipment through scheduled maintenance and repair.
• Enhances media to allow for a clear and organized product to field agents.
• Leads or advises lower graded technical personnel during field operations, equipment deployment, and troubleshooting efforts.
• Relocation expenses will not be paid Travel Required 50% or less You will be expected to travel for this position.

Education

Education must be accredited by an institution recognized by the U.S. Department of Education. Applicants can verify accreditation here: ***

Special Instructions for Candidates with Foreign Education: Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs.

You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities.

For further information visit: ***

How you will be evaluated

The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position.

You will no longer be considered for this position if you: Receive a zero (0) rating on any evaluation factor Fail to attach all required documentation Submit a resume that exceeds the two-page limit If your application materials indicate that you are not minimally-qualified for this position If you fail to qualify on the interview Only the top-rated candidates will be referred to a review official or the selecting official for further consideration.

Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision.

NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible. Applicants for this position may be interviewed one or more times as part of the hiring process.

During interviews, applicants may not use any AI tool or virtual assistant (such as ChatGPT) to help them answer questions, except for accessibility tools used as part of a reasonable accommodation. Applicants who fail to follow these rules will be disqualified from the hiring process.

Documents you must provide

• You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement IA 26-172A-13061294-DR, by closing date Friday, September 25, 2026.
• RESUME - IMPORTANT UPDATE: Your resume must not exceed two (2) pages.
• You will no longer be considered for this announcement if your resume exceeds the two-page limit.
• Your resume MUST reflect that you have experience, knowledge, and/or skills in each of the Evaluation Factors.
• It is essential that your resume and supporting documentation provide sufficient information to substantiate your qualifications for the announced position (categorize as "Resume").
• Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job?
• Make sure your page margins are 0.5 inches.
• The recommended font styles are Sans-Serif, Calibri, Helvetica, Arial, Verdana, Open Sans, Source Sans Pro, Roboto or Noto Sans.
• Consider using 14-point size font for titles and 10-point for the main text in your resume.
• Your resume must be 5MB or less.
• We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages.
• The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
• COMPLETE OCCUPATIONAL QUESTIONNAIRE.
• Click the "Apply Online" button and follow the prompts to complete the Occupational Questionnaire.
• (Required: You must click on "Submit My Answers" button at the end of the Questionnaire to complete this process) 3.
• PERFORMANCE APPRAISALS (FY 2024 and 2025) - Required, dated within the last 15 months with Coaching and Review Phase comments and must have received at least a met expectations rating.
• This is required from all applicants including USPS OIG, USPS, USPIS or PRC employees.
• If a PERFORMANCE APPRAISAL is not available, you must submit a separate statement with the reason a performance appraisal is not available.
• (Upload as "Performance Appraisal").
• NOTE: An SF50 IS NOT acceptable as a performance appraisal.
• SF-50 - Required, submit if USPS OIG, USPS, USPIS or PRC employee.
• You can access your Form 50 by logging into LiteBlue.usps.gov and accessing your eOPF.
• UPLOAD SUPPORTING DOCUMENTS which may include: Certificates or Licenses, if applicable.
• Upload and save as "Certificates or Licenses" document.

What to expect next

Once the Occupational Questionnaire has been received you will receive an acknowledgement e-mail that your submission was successful. After a review of your application package has been completed, you will be notified of your rating and/or referral to the Selecting Official.

Additional information

Pay is only part of the compensation you will earn working for the USPS OIG.

We offer a broad array of benefits programs: As a result of the passage of the Postal Service Reform Act of 2022 (PSRA), USPS employees (including USPS OIG) and retirees will transition from the Federal Employees Health Benefits (FEHB) Program to the Postal Service Health Benefits (PSHB) Program effective January 1, 2025.

Detailed information about eligibility and enrollment will be provided upon hiring. For more information, visit the Postal Service Health Benefits (PSHB) Program website at ***

We offer Health, Dental, Vision, Life and Long-Term Care Insurances with Flexible Spending options as well.For more information about these programs visit: *** Retirement and Thrift Savings. For more information about these programs see *** and tsp.gov/. Flexible Work Schedules.

USPS OIG offers a range of family-friendly flexibilities including flexible work schedules, telework and employee assistance programs. Leave and Holidays. In addition to eleven (11) paid holidays each year, you will earn thirteen (13) days of paid sick leave and thirteen (13) to twenty-six (26) paid vacation days each year depending on your years of service.

Fair Labor Standards Act (FLSA) Status: Nonexempt (Nonexempt employees are entitled to overtime pay; Exempt employees are not). This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations during any part of the application and/or hiring process, please contact us by sending an email to ***.

The decision on granting an accommodation request will be made on a case-by-case basis. For further information, please refer to our website at: ***