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SUPPORT SERVICES SPECIALIST (TITLE 32)

Army National Guard Units · Department of the Army · Springfield, Illinois

Federal agencyGS-09
At a glance

A indefinite - will not become permanent job with Army National Guard Units in Springfield, Illinois. It pays $61,722$80,243 per year at grade GS-09. Applications close on Jul 13, 2027 — 300 days left.

Working pattern
On site
Who can apply
National Guard and reserves
Clearance
Secret

Main duties

  • As a SUPPORT SERVICES SPECIALIST (TITLE 32), GS-0342-9, you will managing, planning, and coordinating a variety of administrative support services for an installation and/or state operations, to include, but not limited to, communication, correspondence, records management, mail and task management, procurement, budget, protocol, reports, personnel, and special programs.
  • Major Duties - This is NOT an all-inclusive list: Support official records and information management programs and initiatives.
  • Control, organize, guide, and train the force to achieve Activity information resource goals and objectives.
  • Implement records management objectives and goals, policies, and requirements to accomplish tasks.
The original posting

Full details

About the role

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is for a SUPPORT SERVICES SPECIALIST (TITLE 32), Position Description Number D1595P02 and is part of the IL DCSIM, National Guard.

What you will do

  • As a SUPPORT SERVICES SPECIALIST (TITLE 32), GS-0342-9, you will managing, planning, and coordinating a variety of administrative support services for an installation and/or state operations, to include, but not limited to, communication, correspondence, records management, mail and task management, procurement, budget, protocol, reports, personnel, and special programs.
  • Major Duties - This is NOT an all-inclusive list: Support official records and information management programs and initiatives.
  • Control, organize, guide, and train the force to achieve Activity information resource goals and objectives.
  • Implement records management objectives and goals, policies, and requirements to accomplish tasks.
  • Coordinate with subject matter authorities/experts and records coordinators to ensure process is fully integrated with the organization's records management program.
  • Acts as a Records Manager for the agency's automated archive records management system, with organization-wide responsibility for ensuring the creation and preservation of official mission records throughout the installation and/or state.
  • Review and approve agency file plans for installation and/or state, ensuring compliance with and enforcement of National Archives and Records Administration (NARA), Dept. of Defense (DOD), and Dept. of Army (DA) policies and rules governing management information requirements under the Army records management system.
  • Conduct and/or facilitate specialized training sessions and briefings on records/information management.
  • Provide technical assistance to staff elements, units and activities with regard to establishment and operation of records systems.
  • Execute initial training for newly appointed records coordinators and annual refresher training thereafter.

Requirements

  • This is an excepted service position that requires membership in the Illinois National Guard and in the military grade listed in the announcement.
  • This is required prior to the effective date of placement.
  • If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
  • Selectee will be required to wear a military uniform.
  • Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
  • Males born after 31 December 1959 must be registered for Selective Service.
  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a trial period.
  • This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968.
  • An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
  • IAW The Fair Chance Act, Agency employees may not request criminal history information at the point of initial application, upon receipt of an application, or prior to, during or after a job interview.
  • If an Optional Form (OF) 306, Declaration of Employment is submitted prior to the point of a conditional offer, questions related to background information section may not be asked.
  • Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
  • Must possess privileged level permissions, to manage official records within system of records platforms (i.e. Army 365 SharePoint Online).
  • Participation in direct deposit is mandatory.

Education

Some federal jobs allow you to substitute your education for the required experience to qualify. For this job, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted for this occupational series and grade.

How you will be evaluated

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience.

If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): Clerical Customer Service (Clerical/Technical) Reasoning (Clerical/Technical)

Documents you must provide

  • Your resume clearly demonstrates experience that meets the requirements of this position.
  • Your resume must contain identifiable information such as your name, address, and phone number.
  • It should also show your work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.
  • Resume must not exceed 2 pages.
  • SF-50 - Must include if you are a current or previous federal employee.
  • Other supporting documents (as applicable): Certifications DD-214 SF-50 - Please include if you are a current or previous federal employee.
  • OFFICIAL Transcript NGIL Form 73 *** *NGIL Form 73 - Illinois National Guard Technician Program Supplement to Application for Dual Status (DS), to reflect military qualifications.
  • Complete and accurate data is essential to ensure fair evaluation, applicants with no military qualifications must submit form stating, "not applicable" and signature on page 2 of the NGIL Form 73.
  • Documents NOT accepted: photographs, copies of position descriptions, training certificates, performance ratings, awards, and letters of appreciation.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).

If you are needing some extra information regarding Federal Resumes, you should consider these tips from USA Jobs: USAJOBS Help Center | What should I include in my federal resume?

How to apply

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Details on this page reflect the source posting as of Sep 11, 2026. Closing dates and salary ranges can change without notice — the official listing is always authoritative. How our coverage works.

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