Supervisory Social Worker (Program Coordinator)

About the role

The incumbent serves as the Supervisory Social Worker (Program Coordinator) for Social Work Service (SWS) Education and Training, Quality Management, Clinical Competency and the Social Worker Internship Program at the Northern California VA Health Care System.

Incumbent is responsible for independent management, coordination, and maintenance of these complex and varied programs for SWS, in accordance with the goals and mission for SWS and the VAMC.

What you will do

• The Supervisory Social Worker (Program Coordinator) position requires that the incumbent performs work related to the review, monitoring, analysis, planning and assessment of various programs.
• Is responsible for key project activities related to the planning, development, and implementation of the project component.
• The incumbent performs a wide range of services and provides program and technical assistance to SWS programs and university interns within Social Work Service (HPT Program).
• Major duties include, but are not limited to: Planning and leading the pre-licensed training group, including establishing guidelines and performance expectations for group.
• Providing CEU's for educational presentations for SWS and VAMC.
• Providing or coordinating SWS Training as necessary.
• Reporting staff mandatory training completion for the service.
• Assess needs of the staff and provides appropriate training.
• Assures training and certification is in keeping with BBS requirements and national requirements.
• Develops and assists in the Patient Centered Care projects and in Lean training.
• Planning and tracking quality measures for SWS.
• Assisting with data coordination for SWS and VAMC.
• Serving as a liaison to DSS and QM.
• Tracking performance measures with the program coordinators responsible for measures.
• Presenting data outcomes to SWS, VAMC, and VISN, as required.
• Completing and submitting an Annual Review, an Annual Plan, and quarterly reports to SW Sand QM.
• Assures compliance with Privacy related issues and educates staff on changes.
• Coordinating placement sites and Field Instructors.
• Planning and leading the intern training group, including establishing guidelines and performance expectations for group.
• Serving as liaison to graduate school coordinators, staff, and interns.
• Coordinating disciplinary action reviews as needed.
• Managing internship stipend funds.
• Assisting in developing policies and procedures for these programs and social work-related Medical Center Memorandums (MCM) and for coordinating updating and tracking policies and MCMs for SWS.
• Serving as a representative of SWS on related committees and work groups.
• Providing community education and outreach as needed.
• Preparing reports and statistics for Social Work, VAMC, VISN, and national VA, as necessary.
• Managing and controlling the use of data for workload and productivity, related to these programs and SWS, regarding day-to-day program functioning and evaluation including event capture, CPT Coding.
• Overseeing vesting process for SWS.
• Maintains SharePoint, SWS Website and related written materials related to SWS.
• Assures competency folders are maintained according to VA standards and provides ongoing reviews for completeness.
• Develops and monitors a Peer Review program.
• Provides audits of medical records to ensure appropriate documentation.
• Incumbent is a member of the Medical Records Committee.
• Develops templates/forms and assures consistency among and within programs.
• Assures all programs are knowledgeable of and are meeting standards related to Joint Commission and other regulatory agencies.
• Takes a lead in coordinating activities related to accreditation agencies and required visits.
• Assures documentation requirement meets accreditation agency standards.
• Serves as the SWS Emergency Management Coordinator.
• Attends appropriate facility meetings.
• Provides trainings to staff regarding emergency management and safety in conjunction with Emergency Management.
• Assists in developing and maintain a safety risk assessment program.
• Provides orientation for new employees- (NEO) for SWS.
• Create and present on SWS topics.
• Collaborate and Coordinate additional presenters.
• The position requires operation of a motor vehicle.
• Social Worker must possess a valid unrestricted state issued driver's license.
• Work Schedule: 8:00AM - 4:30PM Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position.
• Functional Statement #: 11044F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Requirements

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
• Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (***).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

IMPORTANT: A transcript must be submitted with your application. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: ***

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: ***

How you will be evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Documents you must provide

• Resume The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) License Other (1) PCS Orders Professional Certification Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
• You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.
• Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.
• Documentation is required to award preference.
• For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.
• Veterans' preference does not apply for internal or other current permanent Federal agency employees.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.

HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.

HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.

HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.

This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions.

Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.