Supervisory Psychologist (Branch Manager, Organizational Effectiveness)

About the role

Serves as the Branch Manager for the Organizational Effectiveness Branch (AHD-130), leading to improve organizational performance by providing consulting services, organizational diagnostics, and evidence-based interventions that strengthen leadership, team effectiveness, organizational culture, and workforce performance.

What you will do

• Guides, supervises and supports the people, operations and work of the Organizational Effectiveness Branch.
• Coordinates with AHD leadership to establish and prioritize team goals, objectives and performance measures.
• The work of this position includes a mixture of routine and complex projects/programs based on the objectives of the major subdivision/LOB/SO.
• Engages with subordinate team members to translate team priorities into SMART goals and performance standards for each subordinate employee and clarify expectations for individual and team success.
• Plans the team's work; communicates the organization's vision and objectives; sets priorities; assigns tasks and responsibilities; monitors and evaluates performance; approving time and leave; and takes, recommends or approves corrective and disciplinary actions, as appropriate.
• Models and holds team members accountable for demonstrating a customer service orientation.
• Establishes a strong relationship with and integrates into the AHD leadership team.
• Develops and delivers clear, thoughtful and timely information, messages, reports and briefings to keep AHD leadership apprised of progress, results, and opportunities for the future.
• Defines, plans, and organizes assigned budget, staff, and other resources to accomplish objectives for organization project/program.
• Manages budget and either reallocates resources among the organization projects/programs or requests additional resources, as needed.
• Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements.
• Applies expertise in organizational psychology, team dynamics, and facilitation skills to lead the creation, execution and continuous improvement of the team's processes and procedures from service request intake and scoping through delivery and evaluation.
• Assigns work among subordinate team members that aligns with their positions, strengths, and development needs; institutes practices that promote collaboration and operational excellence; and manages team workload and customer expectations to maximize value delivered across the team.
• Reviews team member performance, work products, and deliverables; engages members in both ongoing conversations and required discussions; and provides them with meaningful and timely feedback to reinforce and strengthen performance.
• Deals promptly and appropriately with performance or conduct issues if and when they occur.
• Applies an advanced knowledge of the technical aspects of the work directed, an advanced knowledge of budget, human resource, and other administrative policies and procedures, and an advanced understanding of the objectives of the major subdivision.
• Encourages and supports team members in building their capabilities to meet or exceed team, office and professional goals.
• Provides coaching, mentoring, and other development opportunities that enhance resilience, on-the-job performance, and potential for success in roles of greater responsibility.
• Creates, implements and shares own development plan to help instill a culture of continual learning.
• Adapts readily, recovers quickly, and pivots to new ways of thinking and acting as new information, changing conditions, setbacks or obstacles require.
• Internal contacts include the subordinate team members, other AHD employees, AHD leadership, and colleagues in the Office of Human Resources.
• There will be frequent interactions with customers and potential customers in other FAA organizations.
• Work is governed by established policies, procedures, and organizational objectives that frequently leave room for discretion.
• The supervisor has the responsibility to ensure the alignment of team projects with AHD objectives.
• The manager's and team's performance are reviewed periodically by higher-level leadership, usually through status reports, meetings, and organizational performance measures.
• May perform other duties as assigned.

Requirements

• We are not accepting applications from noncitizens.

Education

This position has a positive education requirement: Applicants must submit a copy of their college or university transcripts(s) and certificates by the closing date of announcement to verify qualifications. If selected, an official transcript will be required prior to appointment.

You may upload these documents with your application in USAJOBS or fax it to fax number provided in the announcement (please include announcement number on each page).

Failure to do so will result in loss of consideration.

Schools must be accredited by an accrediting institution recognized by the U.S. Department of Education. Accreditation may be verified at the following website: ***

Foreign education must be evaluated by a private professional organization specializing in interpretation of foreign education credentials or an accredited U.S. educational institution in terms of equivalence to a degree acquired at an American college or university. A copy of the evaluation results must be included, otherwise your foreign education will not be considered.

Information regarding Knowledge, Skills, and Ability (KSA) Narratives: As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements.

Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA.

Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) or Other Factors listed in the announcement.

Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• Notification of Personnel Action (SF-50) will be required to verify area of consideration.
• Other supplemental documentation, etc. will be accepted in combination with your on-line application.
• These documents must be uploaded with your application or emailed to *** on or before the closing date of this announcement.
• All submitted documents should reference the announcement number.
• This position has a positive education requirement; college transcripts are required for ALL candidates newly appointed to the FAA in the 180 series.
• College transcripts must be submitted from current FAA employees applying for internal vacancies if they have never held a position in the 180 series with the FAA.
• College transcripts are not required from current FAA employees who are currently occupying a 180 series.
• If selected, official transcripts are required prior to employment.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. *** Notes: 1.

Applicants must apply on-line to receive consideration for this vacancy announcement.

Faxed, mailed or emailed applications cannot be accepted. Errors or omissions may impact your rating or may result in you not being considered for the job. 2.

Some, none or all candidates may be interviewed. 3. This Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (MBI) background investigation prior to appointment, unless a waiver is obtained.

4. This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at: *** 5.

To confirm receipt of documents, you may contact Kinsley Kerlick at ***. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA