Supervisory Program Management Specialist

About the role

This position serves as a Supervisory Program Management Specialist in the Safety Management, Analytics and Systems Integration Division, Safety Analysis Branch, AFS-930, providing front-line supervision.

Incumbent will execute the Agency's aviation safety mission while responsible for communicating and building change coalitions, seeking out opportunities to involve teams in supporting change across the organization, employing best practices for sponsoring change and managing resistance.

What you will do

• The Front-Line Manager assists in the planning, organizing, setting priorities and allocation of work for a unit, group or team.
• Defines/ redefines priorities as needed while meeting changing demands.
• Manages and monitors individual and unit, group, or team performance standards with organizational initiatives, goals, and objectives by providing feedback, acknowledging achievement, and addressing performance deficiencies.
• Incumbent has authority and responsibility to make decisions and take action in the assigned program areas, subject to higher level manager's administrative review.
• Higher-level management reviews performance periodically by utilizing/reviewing work products, status reports, and organizational measures in place to ensure timeliness, policy compliance, and overall alignment with the Flight Standards Service.
• Directs the work of subordinate employees at the organizational unit level creating appropriate expectations for achieving intended results.
• Managerial duties include planning, organizing, setting priorities; assigning and allocating work for a unit, group, or team; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking or recommending corrective/disciplinary action, as appropriate.
• Defines/redefines priorities as needed while meeting changing demands.
• Delegates the work that is appropriate for others under their direct supervision.
• Applies advanced knowledge of the technical and administrative aspects of the directed work, typically governed by established guidelines, policies, and procedures.
• Faces challenges or barriers, taking time to consider and discuss a range of relevant views from direct reports, peers and others.
• Works collaboratively with stakeholders and service providers in designing and providing a sound business case to next-level manager for fiscal and human resource needs that support individual direct reports and the unit, group, or team, aligning with the expectations of Flight Standards (FS).
• Contributes views, perspective, and experience as a member of the office, branch, or division leadership team.
• Anticipates changes that affect organizational vision and assists in developing new policies and procedures.
• Develops strategies to implement organizational change.
• Demonstrates a positive attitude to achieving results, quickly recovering from setbacks, and learning from experience.
• Models creative thinking and innovation.
• Selects or recommends selection of non-supervisory employees for positions in the unit.
• Ensures direct reports are competent in their role and range of responsibility.
• Provides guidance and mentoring to enhance employee's knowledge and ability.
• Demonstrates leadership and commitment to the FAA model EEO program.
• Ensures equal opportunity for all employees or applicants through compliance with applicable laws and regulations to eliminate discrimination, harassment, and retaliation.
• Cooperates fully and ensures the full cooperation of employees under his/her supervision in authorized EEO complaint processing.
• Seeks assistance and/or guidance from the FAA Office of Civil Rights and other staff offices immediately as EEO questions arise and as the need for EEO training is identified.
• Consistently treats others with respect and handles emotionally charged or controversial issues responsibly, fairly and effectively.
• Demonstrates and fosters high standards and ethical behavior.
• Models commitment to public service and the mission of the FAA.
• Performs other duties as assigned.

Requirements

• We are not accepting applications from noncitizens.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• Notification of Personnel Action (SF-50), must be submitted.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. *** As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements.

Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA.

Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

How You Will Be Evaluated for Internal Announcements: Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); Demonstrated Abilities; Leadership and Management Dimensions; or Other Factors listed in the announcement.

Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully.

Errors or omissions may impact your rating or may result in you not being considered for the job. Qualification requirements must be met by the closing date of this vacancy announcement. Applicants may be asked to verify information on your application for employment with the FAA.

This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA