Supervisory Library Technician (Out-Processing Supervisor)

About the role

The Library of Congress shares its vast collections of books, manuscripts, photographs, maps, audiovisual materials, and priceless artifacts to cultivate curiosity and spark imagination. We engage, inspire, and inform Congress and the American people with a universal and enduring source of knowledge and creativity.

We seek highly talented professionals to join a vibrant and collaborative community. Your work here will have lasting impact on the Library and its users well into the future.

What you will do

• This position serves as the Out-Processing Section Supervisor, which is located in the Out-processing Section, Receipt Analysis and Control Division.
• The incumbent provides administrative and technical supervision of the section, provides information, advice and recommendations to management on trends, problems and areas of improvement The position reports to the Head, Out-Processing Section and is also responsible for ensuring proper handling and security of ail Library and Copyright Office materials.
• As the Supervisory Library Technician (Out-Processing Supervisor), you will: Plan work schedules on a weekly and monthly basis and balances assignments and workload among subordinates performing section functions.
• Establish work priorities and time limits, processing goals and standards.
• Resolve informal complaints and grievances.
• Develop work improvement plans, recommending personnel actions as necessary.
• Provide advice and counsel to staff concerning work and administrative matters.
• Effect disciplinary measures appropriate to the delegated authority.
• Review and approve or disapprove leave requests.
• Ensure subordinates are trained and fully comply with safety regulations.
• Supervise employees performing work at the GS-09 level and below.
• Provide administrative and technical supervision needed for accomplishing the work of the Out-Processing Section.
• Perform the administrative and management functions relative to the staff supervised.
• Establish guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance appraisal system.
• Oversee workers' performance; demonstrates and conducts work performance critiques.
• Provide informal feedback and periodically evaluate employee performance.
• Review unit procedures and recommend changes to the section head, as appropriate, to enhance efficiency and effectiveness of unit operations.
• Provide information, advice, and recommendations to management on trends, problem areas, needs for improvement, etc. Ensure approved changes are affected, after providing guidance to subordinates to implement the changes.
• Resolve technical work problems and technically directs junior technicians.
• Oversee the section regarding the assignment of Congressional, Librarian, and General Counsel in­ process search requests.
• Make assignments for the Unit Follows-up with Expediters to ensure requests are efficiently and effectively handled.
• Ensure highly sensitive matters such as investigations of losses of special handling cases, cassettes, pornographic material, videotapes, etc., are properly conducted and reported.
• Recommend approval/disapproval of requests for paid special handling, ensuring requests are complete and documents a legitimate need, e.g., cases involving pending or prospective litigation, customs matter, or contract or publishing deadlines that necessitate the expedited issuance of a certificate.
• Assign requests to an area specialist after setting a date for the completed process.
• Review the circumstances presented by an expediter and approve/disapprove request for internal special processing.
• Also approve/disapprove requests to withdraw claims submitted for registration, and requests for in-process retrieval and interception of claims.
• Oversee and make assignments for background searches to assist in the resolution of accounting problems.
• Conduct high-level searches of Copyright Office records, files, work areas, and on-line databases to respond to requests received from the public, copyright examiners, and Copyright Office staff.
• Organize and complete complex manual and computerized searches in multiple systems.
• Searches are of a difficult nature and often must be made from fragmentary information.
• Perform other duties as assigned.
• The position description number for this position is 107899.
• The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.
• The incumbent of this position will work a flexitime work schedule.
• This is a supervisory, non-bargaining unit position.
• Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Requirements

• Conditions of Employment The Supervisor leads his/her staff toward meeting the Library's vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty.
• To view the Library's Supervisory Core Competencies click the following link: Supervisor Core Competencies Library of Congress employees are prohibited from using illegal drugs, including marijuana.
• The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library.
• In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

How you will be evaluated

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview.

The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position.

To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview.

The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection. Are you a veteran?

Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214.

Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process. You may preview questions for this vacancy.

Documents you must provide

• Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).
• Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position.
• The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs.
• The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.
• The program does not accept certification from health care providers.
• For more information contact the Library's Office of Equal Employment Opportunity at *** or email ***.
• FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

What to expect next

Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ***. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position.

The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.

Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at *** or email ***.

FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

For more information, please see: *** The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 9-532, an appointee or internal selectee is subject to a one-year supervisory probationary period if this is their first supervisory/managerial position at the Library of Congress.

Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans.

Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. The selected applicant may be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, Ethics in Government Act of 1978.