Supervisory Health System Specialist

About the role

About the Position: This position is located at either Falls Church, Virginia, Joint Base Lewis McChord, Washington OR San Antonio, Texas with the Defense Health Agency under the policy guidance and direction of the Assistant Secretary of Defense for Health Affairs.

This is a Direct Hire Solicitation Salary negotiation may be available for those candidates who are new to Federal service. Leave accrual negotiation may be available for those candidates who are new to Federal service.

What you will do

• Serves as a senior subject matter expert and top agency authority for Federal Electronic Health Record (EHR) business operations, including patient registration, appointment scheduling, referral management, and revenue cycle configuration.
• Manages an enterprise-wide business informatics portfolio of approximately 20 projects and over 100 change requests that impact MHS GENESIS and Revenue Cycle operations across the Military Health System (MHS).
• Develops and implements both tactical and strategic plans for health IT solutions based on the priorities of senior leadership, ensuring alignment with organizational goals.
• Directs the end-to-end development, coordination, and enterprise-wide implementation of Revenue Cycle policies, procedures, and standardized workflows for the Defense Health Agency (DHA).
• Acts as the principal liaison with the Program Executive Office, Defense Healthcare Management Systems (PEO DHMS), the Federal Electronic Health Record Modernization Office (FEHRM), and the Veterans Health Administration (VHA).
• Represents the DHA on federal governance and oversight committees, using expertise and negotiation to ensure DHA equities are represented, resolve cross-agency governance issues, and promote interoperability.
• Plans, directs, and evaluates the work of subordinate Health System Specialists.
• Develops performance plans, assigns priorities, provides advice and instruction, resolves grievances, and recommends personnel actions such as selections and promotions.

How you will be evaluated

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Veterans and Military Spouses will be considered along with all other candidates.

Documents you must provide

• The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment.
• A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
• As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.
• If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
• Your resume: Your resume must be two pages or less and must support the specialized experience described in this announcement.
• Resumes exceeding two pages will be removed from consideration.
• For each relevant work experience, make sure you include the employer's name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement.
• If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
• Avoid using acronyms and terms that are not easily understood.
• The hiring agency will not make assumptions about what's in your resume.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.
• For additional information, to include formatting tips, see: What to include in your resume.
• Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office.
• Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
• You may sanitize these documents to remove another person's personal information before you submit your application.
• You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

What to expect next

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Additional information

Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.

You will be required to provide proof of U.S. Citizenship.

This position may require a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest.

In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest. Direct Deposit of Pay is required.

This position requires you to submit a Public Financial Disclosure Report (OGE 278) or a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. Multiple positions may be filled from this announcement.

Salary includes applicable locality pay or Local Market Supplement. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.

Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.