Supervisory CBP Officer (2nd Line- POE)

About the role

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, International Operations and Advisory Directorate (IOAD), International Field Office, Preclearance located in Toronto, Canada. Deploy Abroad with IOAD: What to Know Before You Apply

What you will do

• Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to manage one or more national programs in order to help to detect and prevent terrorists and instruments of terror from entering/exiting the U.S. Apply for this exciting opportunity to direct programs that strengthen the Department's ability to perform homeland security.
• Salary above excludes COLA.
• Please see here for specific COLA Rates.
• This position starts at a salary of $93,444.00 (GS-13, Step 1) to $121,478.00 (GS-13, Step 10).
• Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by developing policies, conducting special studies, and providing technical assistance.
• Typical work assignments include. -Supervising, planning, directing, coordinating, assigning and evaluating all work activities regarding the full range of inspection, intelligence analysis, examination, and law enforcement activities relating to the arrival and departure of persons, conveyances, and merchandise at Ports of Entry. -Interpreting the laws and regulations of Federal, state, and local agencies relating to the admissibility of people, cargo, and conveyances. -Assigning or accomplishing assignments, projects, studies, or investigations intended to explore and resolving major operational and law enforcement problems, developing, improving, or installing new procedures. -Supervising secondary inspections and examinations of persons and merchandise to include interviews, document reviews, additional law enforcement systems research, communication with other law enforcement agencies, observational techniques, heightened physical inspections, and the use of technology.
• Note: Candidates that apply to this location will be considered as Supervisory CBP Officer ( 2nd Line) positions become available over the next two (2) years.
• Upon selection of an applicant, and if no entrance on duty date (EOD) has been set within 2 years, the tentative offer would expire (the 2-year period will begin after the completion of all requirements for the overseas assignment) and candidates would need to apply again for consideration.
• Tentative offer of employment is based on a projection of hiring needs, the existence of a vacant and funded position, the absence of any hiring restrictions, and any other controlling factors.
• If going from a LEO Covered Position to a Secondary CBPO Enhanced Retirement Covered Position: Please be advised that when you enter on duty in this Secondary CBPO Enhanced Retirement covered position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS).
• For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section.
• If going from a Primary CBPO Enhanced Covered Position to a Secondary CBPO Enhanced Retirement Covered Position and you have less than 3 years in a Primary CBPO Enhanced Covered Position: Please be advised that when you enter on duty in this Secondary CBPO Enhanced Retirement covered position you will no longer be covered under the Special Retirement System for CBP Officers, but will only be covered under the Federal Employees Retirement System (FERS) or covered under your applicable non-special retirement system depending upon previous service.
• For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Responsibilities for Preclearance Employees Who Are Stationed in Canada with Privately Owned Vehicles: In accordance with 3 FAM 4124, All U.S. direct-hire Americans under Chief of Mission authority must obtain appropriate provincial vehicle registration, provincial license plates, provincial driver's licenses, and local insurance if they or their family members operate a privately-owned vehicle.
• Tour of Duty: The employee will serve a two (2) year initial tour, with an opportunity for the Employee to apply for two (2), two (2) year extensions.
• As an exception to this general rule, tour duration is subject to the host country and the Department of State.
• At the end of the reassignment, you will be returned to a position at the same level as this Preclearance position.
• At the discretion of management, the assignment may be extended for additional periods, up to a maximum of six years.
• You may be returned at any time to your former position or to a different position of equivalent grade as this Preclearance position.
• Employees who have not served 2 years at a domestic duty station, subsequent to their initial overseas tour of duty, should not be considered for a second tour of duty in any foreign assignment.

Requirements

• You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) You may be required to pass a background investigation and/or polygraph CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures You must have taken the required CBP Officer Promotional Assessment and have a passing Total Score You and your dependents must pass a State Department medical examination You and your dependents must obtain a valid passport You must be able to obtain and maintain a CBP Travel Card You must attend a one to two-week FACT course in VA or WV prior to deployment DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
• Learn more about E-Verify including your rights and responsibilities.
• Motor Vehicle Operation: You must possess the Ability to operate a Government Owned Vehicle.
• A valid, non-restricted driver's license is required.
• This position is not covered under the bargaining unit.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

NOTICE: THE TWO YEAR RETURN SERVICE PERIOD REQUIREMENT IS WAIVED FOR THIS ANNOUNCEMENT ONLY.

Applicants who have NOT completed the required 2 year return service period after an overseas tour will be considered. Probationary Period: Current and former federal employees may be required to serve or complete a probationary period.

Return Rights: No more than one hundred and fifty (150) calendar days before the end of tour, but not less than ninety (90) calendar days prior to the end of the initial tour, as well as the conclusion of any extensions, employees are expected to formally request, through a fully completed Notice of Intent (NOI), express intent to return to the United States.

Please refer to Article 40 Section 6 of the National Collective Bargaining Agreement for additional information with regards to Extension Request and Return Procedures. Annual Leave Accumulation: Employees assigned to Preclearance ports may carry over 360 hours of annual leave to the next leave year (as opposed to 240 hours).

Home Leave: In addition to annual leave, you will earn five, ten, or fifteen days home leave on each two year assignment depending on your foreign post assignment and the post differential rate. This leave is granted to you when you have your Preclearance assignment extended for another tour and is to be used between tours.

The Government pays your per diem and transportation expenses from your post of duty in a Preclearance station to your former official residence in the United States. In addition, it also pays for the transportation expenses of your dependents who accompany you on home leave to your residence in the United States.

If you are not a current GS-1895, and you are selected, you will have to meet the following medical/physical standards: Physical/Medical Requirements: Following a tentative job offer, candidates must undergo and successfully complete a medical screening process.

Individuals must be medically and physically capable of performing the essential job functions and duties of the position safely and efficiently without endangering the health and safety of the individual, others, or national security. For more information regarding the medical screening process and requirements, check out our video and visit our website.

Physical Fitness Test: You will be required to successfully pass the Pre-employment Fitness Test. Please view both Hiring Process Deep Dive Video: The Fitness Test and Pre-Employment Fitness Test Physical Readiness Program, a 6-week program designed to assist you in achieving a level of physical fitness that will help you successfully pass the CBP fitness test.

Basic Training: You may be required to attend approximately 18 weeks of training at the CBP Academy at FLETC. Candidates selected for certain duty locations may receive an additional 6 weeks of Spanish language training. Residency: There is a residency requirement for all applicants not currently employed by CBP.

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Living Quarters Allowances (not payable if claiming temporary lodging allowance): Employees receive payment of an annual tax-free quarters allowance for housing while in a Preclearance station.

This allowance is intended to cover the cost of suitable, adequate living quarters for the employee and his/her family, plus the cost of heat, light, fuel, gas, electricity, and water. However, at some duty stations government subsidized housing is provided.

Temporary Lodging Allowance (not payable if claiming living quarters allowance): A temporary lodging allowance is a tax-free quarters allowance that is granted to you for the reasonable cost of temporary quarters, which are incurred by you and your family for a period not to exceed (1) 60 days after first arrival at a new post in a foreign area, or a period ending with the occupation of permanent quarters, if earlier; and (2) 30 days immediately preceding final departure from the post subsequent to the necessary vacating of residence quarters.

Education Allowance: Payment for most actual costs of education for each dependent are determined by the Department of State and are subject to change. For information regarding Preclearance Operations and location specific details, please see the Preclearance SharePoint page.

This link provides an overview of Preclearance overseas locations, the benefits of working in Preclearance and the pre-deployment process.

How you will be evaluated

You will only be considered for the Eligibilities for which you claim in the job questionnaire AND must provide the supporting documentation.

You will not be considered for Eligibilities for which you did not claim, regardless of the documentation submitted with the application. *** After CBP completes its hiring, the resumes of the remaining candidates referred for selection consideration may be shared with other DHS Components.

During the application process, you may choose to opt-in if you would like your name, application material, and assessment results to be shared. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements.

If you meet the minimum qualifications, your experience, education, and training will be rated using an assessment questionnaire.

The competencies or knowledge, skills, and abilities needed to perform this job are: Ability to interpret and apply Customs and Border Protection laws, regulations, and precedents as well as CBP Officer processes, techniques, activities, and law enforcement procedures to enforce and administer laws related to the arrival and departure of persons, conveyances, and merchandise at a port.

Knowledge of law enforcement methods, including interrogating, searching, seizing, arresting, and self-defense for use in the apprehension of terrorists, inadmissible noncitizens, or others suspected of illegal activity.

Knowledge of the elements and circumstances of search, detention, and arrest, as well as enforcement techniques and tools, such as selective enforcement, behavioral observation, questioning, and use of automated processing and enforcement systems.

CBP Officer Promotional Assessment: You will be ranked on the basis of the scores received on your CBP Officer Promotional Assessment.

You must have a current, valid score by 11/02/2026 if you have not held the GS-13 on a permanent basis, or if you have been demoted due to performance or conduct reasons.

You do not need to have a current, valid test score if you have permanently held a position at the GS-13 or higher. Your application record will remain in a pending status until after the announcement closes, at which time we will upload test scores. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements.

If you meet the minimum qualifications, your experience, education, and training will be rated using an assessment questionnaire. If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager.

Preview the job questionnaire ***

Documents you must provide

• A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed.
• A resume in English is required.
• It must contain your full legal name, phone number, relevant, work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable).
• For additional required items, see the link.
• It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality.
• Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. *Note: Limit your resume to no more than two pages.
• The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.
• Your responses to the job questionnaire: *** Are you a current or former federal employee?
• ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34.
• Additionally, you should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND a SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position.
• Current CBP Employees are not required to submit SF-50s, but are highly encouraged to do so, especially if you are using federal experience outside of CBP as your highest full performance level or for meeting this position's time-in-grade requirement.
• Examples of appropriate SF-50s include promotions, within-grade increases and accessions.
• Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP)?
• You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a current (or last) performance rating of record of at least fully successful or equivalent; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C.
• Age Requirement Waiver Documents: If you do not meet the age requirement but are entitled to veteran's preference eligibility under 5 U.S.C § 3312 you must submit the following documents to verify your claim: DD 214 (Member Copy 4) and If you are a veteran with a service connected disability; A VA Disability Award letter dated 1991 or later If you are currently serving on active duty: A statement of service from your unit identifying the branch of service, period(s) of service, type of discharge, campaign badges or expeditionary medals earned, and the date you will be separated or on approved terminal leave.
• If you supply a statement of service at this stage, your preference will be verified by a DD 214 (Member 4 Copy) upon separation from the military.
• Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee?
• Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee) Agency Beginning and ending dates of appointment You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.

What to expect next

GS Salary: Visit this link to view the general (or base) pay table. The open period for this job opportunity announcement may be extended to allow for a sufficient applicant pool.

Once the job opportunity announcement has closed, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. You will be notified by email after each of these steps has been completed.

Stay informed of changes to your application status by signing up for automatic email alerts with your USAJOBS account. If you are referred, you will receive a final notification of the disposition of the announcement. We expect to make a tentative job offer within 60 days after the close of the announcement.

If you are selected, we may conduct a suitability/security background investigation. Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty.

False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring.

These authorities are subject to change.

Additional information

Supervisory/Managerial Probationary Period: You may be required to serve an 18-month probationary period upon appointment.

Leadership Training: All newly appointed, first-time permanent CBP Supervisors are required to complete mandatory training.

The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include three weeks of in residence training in Harpers Ferry, WV. Note: This training may be waived if previously completed.

Uniform: This position requires you to wear an officially-approved uniform while in a duty status. Data Systems: You will be required to maintain access to all data systems necessary for duty execution. Shift work: You will be required to perform work on a shift and rotational basis.

Overtime: You must be readily available to work overtime on a scheduled or unscheduled basis in excess of the 40-hour work week. Physical and Environmental Conditions: The work environment includes offices, aircraft operation areas, airline passenger and cargo areas, rail passenger processing areas and marine docks.

Periods of outdoor work may be required in snow, rain, or extreme heat. Occasional periods of outdoor work may be required in remote areas with no modern comfort facilities. The work may involve the use of toxic chemicals, pesticides and fumigants.

Protective clothing may be required such as hard hats, gloves, goggles, hearing protection and respirators. Selectees may be required to successfully complete the Essential Supervisory Skills (ESS) course.

Failure to successfully complete the ESS course within the supervisory probationary period will result in the employee being removed from the position.

Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707.

Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs.

To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible.

View information about CTAP eligibility on OPM's Career Transition Resources website.

You must submit the supporting documents listed under the Required Documents section of this announcement.

To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.