A job with Federal Aviation Administration in San Juan, Puerto Rico. It pays $95,489–$148,037 per year at grade FV-0J. Applications close on Nov 6, 2026 — 5 days left.
- Working pattern
- Telework eligible
- Who can apply
- Internal to an agency
- Clearance
- Secret
Main duties
- The Front Line Manager is responsible for aviation safety activities in a complex and dynamic environment.
- Manages and monitors individual and unit, group, or team performance standards with organizational initiatives, goals, and objectives by providing feedback, acknowledging achievement, and addressing performance deficiencies.
- Incumbent has full authority and responsibility to make all decisions and take action in the assigned program areas, subject to the manager's administrative review.
- Higher-level management reviews performance periodically by utilizing/reviewing work products, status reports, and organizational measures in place to ensure timeliness, policy compliance, and overall alignment with the Flight Standards Service.
Full details
About the role
Serves as a Front Line Manager within a Flight Standards Internation Field Office (IFO), who reports to an IFO Manager
What you will do
- The Front Line Manager is responsible for aviation safety activities in a complex and dynamic environment.
- Manages and monitors individual and unit, group, or team performance standards with organizational initiatives, goals, and objectives by providing feedback, acknowledging achievement, and addressing performance deficiencies.
- Incumbent has full authority and responsibility to make all decisions and take action in the assigned program areas, subject to the manager's administrative review.
- Higher-level management reviews performance periodically by utilizing/reviewing work products, status reports, and organizational measures in place to ensure timeliness, policy compliance, and overall alignment with the Flight Standards Service.
- Directs the work of subordinate employees at the organizational unit level creating appropriate expectations for achieving intended results.
- Managerial duties include planning, organizing, setting priorities; assigning and allocating work for a unit, group, or team; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking or recommending corrective/disciplinary action, as appropriate.
- Defines/redefines priorities as needed while meeting changing demands.
- Delegates the work that is appropriate for others under their direct supervision.
- Identifies relevant stakeholders associated with the work of the unit or branch and engages to receive feedback on unit performance, relationships and individual well-being.
- Creates partnerships exemplified by mutual respect, productive conflict, and effective action taking to address service issues.
- Encourages teamwork within the unit or branch exemplified by ensuring individuals are working with others beyond their area of expertise, specialty or job role to collect and consider other views and perspectives.
- Applies a comprehensive knowledge of the technical aspects of the directed work, typically governed by Federal Aviation Regulations, established guidelines, policies, and procedures.
- Faces challenges or barriers, taking time to consider and discuss a range of relevant views from direct reports, peers and others.
- Takes actions to address impediments to success for individuals, unit, or team.
- Creates, communicates and reinforces clarity of direction for individuals.
- Views questions from direct reports as opportunities to clarify direction, learn, and grow.
- Builds and maintains external stakeholder trust and confidence.
- Works collaboratively to resource and achieve critical priorities effectively across functions and cultures.
- Works collaboratively with stakeholders and service providers in designing and providing a sound business case to next-level manager for fiscal and human resource needs that support individual direct reports and the unit, group, or team, aligning with the expectations of Flight Standards.
- Contributes views, perspective, and experience as a member of the office, branch, or division leadership team.
- Anticipates changes that affect organizational vision, and assists in developing new policies and procedures.
- Demonstrates a positive attitude to achieving results, quickly recovering from setbacks, and learning from experience.
- Selects or recommends selection of non-supervisory employees for positions in the unit.
- Ensures direct reports are competent in their role and range of responsibility.
- Demonstrates leadership and commitment to the FAA model EEO program.
- Ensures equal opportunity for all employees or applicants through compliance with applicable laws and regulations to eliminate discrimination, harassment, and retaliation.
- Cooperates fully and ensures the full cooperation of employees under his/her supervision in authorized EEO complaint processing.
- Seeks assistance and/or guidance from the FAA Office of Civil Rights and other staff immediately as EEO questions arise and as the need for EEO training is identified.
- Performs other duties as assigned.
Requirements
- We are not accepting applications from noncitizens.
Education
Education may not be substituted for experience.
How you will be evaluated
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Documents you must provide
- If you need to submit additional documents to supplement your online application, e.g. transcripts, SF-50, or veterans' documentation, you may upload these documents with your application in USAJOBS.
- Supplemental documentation can also be faxed to *** on or before the closing date of this announcement.
- Please include your name and the vacancy announcement number on each of your faxed pages and redact all Personally Identifiable Information (PII), such as social security number and date of birth.
- If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
- You may fax your SF-50 or upload it into the on-line application.
- If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
- If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***
What to expect next
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.
If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.
Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Additional information
We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.
FAA policy limits certain outside employment and financial investments in aviation-related companies. *** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program.
Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) and Leadership and Managerial Dimension narratives from the initial application in the hiring process for all announcements.
Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Knowledge, Skills and Ability (KSA) and Leadership and Managerial Dimensions.
In lieu of providing a KSA and Leadership and Managerial Dimensions narrative responses in the text boxes listed below each KSA and Leadership and Managerial Dimensions, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA and Leadership and Managerial Dimensions.
Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA and Leadership and Managerial Dimensions answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) and the Leadership and Management Dimensions listed in the announcement.
Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Applicants may be asked to verify information on your application for employment with the FAA.
Interview Policy: One, some, all or none of the applicants may be interviewed Current FAA employee: MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2).
Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position.
Position will be realigned based on approved reorganization. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA
How to apply
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Details on this page reflect the source posting as of Nov 2, 2026. Closing dates and salary ranges can change without notice — the official listing is always authoritative. How our coverage works.
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