Supervisory Audiologist

About the role

The incumbent serves as a Supervisory Audiologist with responsibility for the clinical and administrative supervision, leadership, and operational oversight of Audiology services and assigned personnel.

Although the incumbent's official duty station is the Wyoming VA Clinic, the supervisory scope of responsibility encompasses Audiology operations at the Battle Creek VA Medical Center and all associated VA Clinics. Recruitment/Relocation incentive is approved for highly qualified applicants.

What you will do

• Serves as a clinical Audiology service provider as workload and operational needs require.
• Uses knowledge of contemporary audiology practice and maintains professional competency in the field of Audiology.
• Exercises independent clinical judgment and adapts clinical procedures and techniques to accommodate age-specific and unique patient conditions, needs, and expectations.
• Consults with physicians and other healthcare practitioners regarding diagnostic evaluation, treatment, rehabilitation, and management of Veterans with hearing and/or balance disorders.
• Evaluates patients to determine the nature, type, and severity of hearing and balance disorders utilizing appropriate diagnostic tests and techniques, medical and social history, record review, and consultation with family members and other healthcare practitioners as appropriate.
• Demonstrates the ability to professionally manage complex patients, including patients who present with inconsistent behaviors, conflicting test results, multiple disabilities, or other conditions that may affect standard audiologic testing procedures.
• Plans, coordinates, and implements patient-focused treatment services designed to optimize communication and functional outcomes.
• Provides and/or coordinates orientation and training for Audiology employees, medical staff, trainees, and other personnel as appropriate.
• Provides Audiology in-services and educational activities as needed.
• Oversees the orientation and training of newly appointed Audiology personnel within the assigned areas of responsibility.
• Ensures staff maintain appropriate competencies necessary to perform assigned Audiology duties.
• Coordinates or supports continuing education activities related to hearing aids, hearing aid accessories, clinical procedures, technology, and Audiology practice.
• Supports the training and supervision of students, trainees, residents, and fellows, as applicable, and ensures appropriate feedback regarding progress toward established educational goals.
• Provides direct technical and administrative supervision and leadership to assigned Audiology personnel and ensures employees effectively carry out assigned responsibilities.
• Plans, schedules, assigns, distributes, coordinates, and monitors work among employees in accordance with established workflow, employee competencies, patient care requirements, clinic needs, and organizational priorities.
• Balances responsibilities, establishes priorities, delegates tasks, and adjusts staffing and workload distribution as necessary to meet multiple deadlines, patient care demands, and operational requirements across assigned locations.
• Monitors Audiology clinic operations across the BCVAMC and all associated VA Clinics and works to ensure consistent, efficient, and high-quality service delivery.
• Analyzes patient access, workload, clinic utilization, quality, performance, productivity, and other applicable data to manage section operations and develops corrective actions when established goals or standards are not met.
• Evaluates the effectiveness and quality of Audiology programs and services and communicates significant findings, concerns, trends, and recommendations to appropriate leadership.
• Analyzes organizational and operational challenges affecting patient care and develops and implements solutions to improve access, efficiency, quality, and Veteran experience.
• Addresses employee performance or conduct concerns and effects or recommends appropriate supervisory or minor disciplinary action within delegated authority, in consultation with higher-level leadership, Human Resources, Employee/Labor Relations, or other appropriate offices when necessary.
• Provides broad program management oversight of Audiology operations and administrative and programmatic resources across the BCVAMC and all associated VA Clinics, deploying available resources to support program and Veteran care needs.
• Work Schedule: Monday-Friday, 0800-1630 Telework: Not available.
• Recruitment/Relocation Incentive: Approved for highly qualified applicants.
• Functional Statement #: 94181-0

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (***).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: ***

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: ***

How you will be evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Documents you must provide

• To apply for this position, you must provide a complete Application Package which includes: Long- Form Resume/C.V.
• License Full, current, and unrestricted license to practice audiology at the doctoral level in a United States state, territory, commonwealth, or the District of Columbia.
• Transcript/s Doctor of Audiology (AUD) from an audiology program recognized by the Accreditation Commission for Audiology Education (ACAE) or Council on Academic Accreditation (CAA) of the American Speech-Language-Hearing Association (ASHA). or Other doctoral degree in hearing science or a directly related field from an institution accredited by an accrediting institution recognized by the U.S. Department of Education.
• Transcripts must contain applicant name, institution name, degree conferred, and the degree conferral date.
• The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Statement of Service Disability Letter (VA) SF-15 SF-50/ Notification of Personnel Action Most recent SF-50 if you are a current/former Federal employee.
• Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
• You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.
• Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.
• Documentation is required to award preference.
• For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.
• Veterans' preference does not apply for internal or other current permanent Federal agency employees.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.

HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.

HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.

HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Additional information

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest.

As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community.

This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.