Supervisory Air Traffic Control Specialist, (NTMO, MSS-2, Level 12)

About the role

Serves as a National Traffic Management Officer (NTMO) at the Air Traffic Control System Command Center (ATCSCC) responsible for planning and directing operations in various areas of responsibility. Provides leadership and supervision to teams of National Traffic Management Specialists.

The NTMO plays an integral operational role in the separation and control of air traffic in the National Airspace System (NAS).

What you will do

• The incumbent as assigned on a shift by shift basis, ensures that traffic instructions/restrictions are initiated according to established procedures to maintain a safe and expeditious flow of traffic and minimize the impact of events affecting the National Airspace System (NAS).
• This work directly impacts the effectiveness and efficiency of the day-to-day operations of the NAS.
• The NTMO is required to accomplish diverse responsibilities in system leadership, planning and direction.
• This includes resolving more difficult problems and resolving differences between different preferences for solutions held by customers, regional facilities, and ATCSCC personnel.
• The NTMO directs and oversees the duties of Tactical Customer Advocate (TCA) as necessary.
• This requires the coordination and accomplishment of operations identified as critical by system users.
• NTMOs coordinate or impose a number of short-term or long-term restrictions in various geographic areas throughout the day.
• They issue traffic flow management restrictions to space, hold and reroute aircraft to equitably distribute the flow of traffic throughout the NAS.
• Maintains awareness of the traffic flow, equipment status, airport/weather conditions and traffic forecasts to ensure acceptable levels of traffic, mitigate delays and avoid flights into undesirable meteorological conditions, and other related duties previously accomplished by the ATCSCC Severe Weather Unit.
• Assumes overall management and supervision of the operational floor, when delegated.
• Exercises delegated management authority for the full range of supervisory responsibilities over specialists, including assignment of work, selections, promotions, disciplinary actions and performance evaluations.
• Sets work priorities and schedules.
• Approves leave; gives advice, counsel, coaching, guidance and instruction to employees on both work and administrative matters.
• Evaluates performance and recommends performance ratings.
• Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher-level manager.
• Identifies and arranges for developmental and other training needs of employees.
• Finds ways to improve production or increase the quality of the work directed.
• Adjusts staffing levels and work procedures to accommodate resource decisions made participate directly in the traffic.
• Recommends goals and objectives for the area and tracks accomplishments.
• Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selection, training and transfers.
• Participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.
• Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, service center personnel, members of the state, local and federal government, other foreign government aviation officials, general public, and representatives of the aviation industry and military.
• Contacts take place in meetings and conferences or in unplanned situations where the NTMO is designated as a contact point, and these meetings have the potential for considerable consequence to the National Airspace System.
• The National Operations Manager (NOM) provides general administrative and operational supervision.
• The NTMO also provides general supervision and team leadership to other NTMOs by establishing work priorities and delegation of tasks.
• Performance is evaluated upon the effectiveness with which objectives are achieved.

Requirements

• We are not accepting applications from noncitizens.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• In addition to uploading a resume and all other required application forms, applicants must complete and submit the first page of FAA Form 3330-43, Rating of Air Traffic Experience with their bid.
• The form must include from and to dates of experience, position title, series and grade/level of all positions held.
• The form must be submitted by uploading a copy as an attachment with the bid package through USAJOBS by the closing date of this announcement.
• Applicants will be considered ineligible if the form is not received in HR by the closing date of this announcement.
• NOTE: Applicants are reminded that FAA Form 3330-43 is required and NOT FAA Form 3330-43-1.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***
• Forms: FAA-3330-43 : Rating of Air Traffic Experience

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. *** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program.

Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Interview Policy: Some, all or none of the applicants may be interviewed.

Position is covered under P.L. 92-297 for early retirement purposes. Requirement for Physical Certificate: The person selected for this position must maintain medical clearance.

Requirement for Security Clearance: Selection and placement are contingent upon waiver or completion of satisfactory security requirement. This position requires completion and favorable adjudication of an Access National Agency Check with Inquiry (ANACI) background investigation prior to appointment unless a waiver is obtained. Subject to a 10-year period re-investigation.

Required Forms: Applicants who fail to submit required form(s) will not be considered. Form(s) requiring signature and date may be reproduced, but must be submitted with original signatures. None of these form(s) will be subsequently loaned or returned to the applicant.

In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement Program/Career Progression assignment. The selectee(s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis.

CEP/CP selectees will be required to certify eligibility. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA