Supervisory Air Traffic Control Specialist (General Manager)

About the role

This is a manager position responsible for planning and directing multiple activities and programs in a complex matrix organization within an assigned area.

He/she provides a single point of contact between the field facilities in his/her Area, the Deputy Director of System Operations, the Director of Operations, Regional Offices, Service Area Offices, Vice President for Terminal Services and the customer community.

What you will do

• The incumbent facilitates the integration of air traffic services in his/her assigned area and advocates the tactical use of concepts and technologies to advance the strategic goals of the Air Traffic Organization (ATO) and the FAA.
• He/she is responsible for coordinating the operational functions found within these facilities and across the service area.
• He/she is also responsible for coordinating policies with the Deputy Directors of System Operations, Regional and Service Area Managers as well as other senior officials.
• Directly responsible for the En-route and Terminal Air Traffic Managers and for all area control operational activities.
• As a recognized expert in air traffic control operations, procedures and traffic flow management, he/she ensures that facility operations maximize efficiency and service.
• He/she maintains situational awareness of the national airspace to ensure that average daily airport capacity, airport efficiency rates and adjusted operational availability in his/her Area meet the performance metrics and goals established in the FAA Flight Plan.
• In conjunction with other General Managers and Deputy Directors of System Operations, develops standards, systems procedures and techniques to improve air traffic services within the Area.
• He/she identifies information needs, ad hoc and recurring reporting requirements to include reporting frequency to the Director of Operations.
• The incumbent works on complex projects and programs based on the objectives of the organization¿s vision and objectives, setting priorities, coaching, and developing staff and organizational capabilities.
• He/she solicits feedback among management team members on shared responsibilities for safety, efficiency and a systems approach in the performance of the NAS.
• The incumbent provides vision and leadership to Air Traffic Managers in his/her assigned Areas.
• Sets and adjusts long and short-term goals and priorities in support of FAA Flight Plan initiatives.
• He/she ensures that all facility operations in his/her area are directed toward continually improving levels of service to customers Continually reviews operational projects and programs to make sure that they are aligned with long term and short term ATO and FAA goals, objectives and plans.
• Establishes and refines objectives to support those goals and plans.
• Makes major recommendations in the areas of long-range objectives and plans, resources and method improvements that have a direct and substantial effect on many programs, policies and Flight Plan goals and metrics.
• Provides training coaching and guidance to subordinates and is responsible for team building.
• Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, service center personnel, members of the state, local and federal government, other foreign government aviation officials, general public, representatives of the aviation industry and military.
• Contacts take place in meetings and conferences or in unplanned situations where the General Manager is designated as a contact point and these meetings have the potential for considerable consequence to the NAS.

Requirements

• We are not accepting applications from noncitizens.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• In addition to uploading a resume and all other required application forms, applicants must complete and submit the FIRST PAGE ONLY of FAA Form 3330-43, Rating of Air Traffic Experience, with their bid.
• The form must include from and to dates of experience, position title, series and grade/level of all positions held.
• The form must be submitted either by uploading a copy as an attachment with the bid package through USAJOBS or by emailing to *** by the closing date of the announcement.
• Applicants will be considered ineligible if the form is not received in HR by the closing date of this announcement.
• NOTE: Applicants are reminded that FAA Form 3330-43 is required and NOT FAA Form 3330-43-1.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***
• Forms: FAA-3330-43 : Rating of Air Traffic Experience

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. *** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program.

Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement Program/Career Progression assignment.

The selectee(s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CE/CP selectees will be required to certify eligibility.

Supervisory/Managerial Probationary Period Requirement: A one-year supervisory/managerial probationary period may be required. Interviews: Some, all or none of the candidates may be interviewed. Security Requirement: This position requires completion and favorable adjudication of applicable security clearance.

Receipt of Applications: Applications must be received by the closing date of this announcement. Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA