Student Trainee (Park Guide)

About the role

You will serve as a Student Trainee (Park Guide) working for Cuyahoga Valley National Park, in the Interpretation, Education, and Visitor Services Division. Temporary appointment not-to-exceed one year but may be extended each year without further competition, if you continue to meet the eligibility requirements under the Pathways Internship program and funding is available.

What you will do

• Presents limited and repetitive pre-established talks including introductions to films, map talks, and static exhibit interpretation.
• Provides information on a variety of subjects and interprets park values for visitors with varying interests and backgrounds.
• Provides visitors with information on park related activities, services and park themes.
• Provides a wide range of services to visitors, including assistance with lost articles, car trouble, and first aid; and provides information about weather conditions, highway routes, park and concessioner facilities, and prices.
• In additional to the duties listed above, at the GS-04 and GS-05 level, duties will increase in complexity.
• At the GS-04, you will guide parties of small size (up to 20 people) and at the GS-05, you will guide larger groups (up to 50 people).
• Physical Demands: The work requires standing for long periods of time, walking for long distances, climbing and descending steep inclines, bending, and lifting moderately heavy items.
• Working Conditions: Work is performed both indoors and outdoors resulting in exposure to a variety of weather conditions

Requirements

• U.S. Citizenship required.
• Appointment subject to background investigation and favorable adjudication.
• Meet Selective Service Registration Act requirement for males.
• Complete the initial online assessment and USAHire Assessment, if required Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• Pathways participant agreement is required.
• Must have and maintain a valid driver's license throughout employment.
• You will be required to wear a uniform and comply with the National Park Service uniform standards.
• A uniform allowance will be provided.
• You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
• This position has a mixed work schedule based on the varying workload, and your work schedule is subject to change from part-time to full-time to on-call as workload dictates.
• You must be at least 18 years of age or older to operate government vehicles.
• As a condition of employment for accepting this position, you will be required to serve a 1-year trial period during which your fitness and whether your continued employment advances the public interest will be evaluated.
• This trial period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service.
• In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized.
• In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated.
• Upon completion of your trial your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: *** PROOF OF EDUCATION: All applicants must submit copies of official or unofficial transcripts which include grades, credit hours earned, major(s), grade point average or class ranking, academic standing, institution name, and student name.

If any required coursework is not easily recognizable on transcripts, or if you believe a portion of a particular course can be credited toward meeting an educational requirement, you must also provide a memorandum on letterhead from the institution's registrar, dean, or other appropriate official stating the percentage of the course that should be considered to meet the requirement and the equivalent number of units.

Unofficial transcripts are acceptable; however, if you are selected for the position, you will be required to produce the original official transcripts. To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking.

Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study.

Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

You will NOT be considered under Pathways unless you provide supporting information from your school.

Documentation may be provided in letter format from your academic advisor, school counselor, admission office, etc. to prove enrollment OR it may be provided in the form of several official documents from your school such as a copy of your official transcripts and a copy of your class schedule for next semester.

Copies of documents from your school website are acceptable if they contain all relevant information as listed above. Letters from advisors or other school officials must be on school letterhead.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

How you will be evaluated

A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job.

If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position.

Please follow all instructions carefully; errors or omissions can affect your rating. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume.

Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Candidates will be rated and ranked using Category Rating procedures.

These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service-connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.

Under Category Rating, candidates will be rated and ranked into the following categories: Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Flexibility Interpersonal Skills Learning Problem Solving Self-Management Technology Application Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Cheating on an assessment may also result in your removal from consideration.

Documents you must provide

• Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and, indicate hours worked per week.
• If military or civilian, please include your rank and/or grade.
• Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted.
• The minimum font size is 10-point for all body text.
• Headers may be slightly larger but must remain legible.
• All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression.
• Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
• A complete Occupational Questionnaire Other Supporting Documents, if applicable, such as: Veterans Preference Documentation: If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15.
• If you don't have your DD-214, you may request it after discharge from the National Archives.
• If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
• If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15.
• You may request a copy of your Department of Veterans Affairs letter from *** or call *** to establish proof of disability.
• If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
• Student Documentation: College transcripts, or acceptance letter from school indicating enrollment of at least half time (if grades have not been posted).
• Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package.
• It is your responsibility to ensure all required documents have been submitted.
• Do not submit photographs with your application package.
• Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents.
• Adobe portfolio documents are not viewable by our agency's staffing offices.

What to expect next

Please refer to your USAJOBS account for application status; the Human Resources Office cannot respond to individual status inquiries. Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position.

After the evaluation is complete, you will receive another notification regarding the status of your application. You can find your path with the Department of Interior at *** Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration.

We may verify all information you provide in your resume and questionnaire responses, through reference and/or background checks, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources Office posting this announcement.

Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview.

You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.

Additional information

The position will be part-time 16 hours per week while in school but can be change to full-time depending on student availability during breaks.

The Department of the Interior Internship Program (Pathways) is designed to provide students enrolled in a wide variety of educational institutions, from undergraduate to graduate level, with opportunities to work in agencies and explore Federal careers while still in school and while getting paid for the work performed.

Students appointed may work part-time while school is in session and full-time (depending upon the needs of the agency) when students are on a vacation period or whenever the school is officially closed. Student Interns must continue to meet the Pathways Program requirements throughout the duration of the appointment.

Incumbents will be required to provide proof of continued enrollment and good standing (as Defined by the educational institution), each semester/quarter or grading period throughout the internship program.

PROGRAM COMPLETION AND CONVERSION ELIGIBILITY: Students who successfully complete their academic program and the internship requirements, may be non-competitively converted within 180 days to a permanent appointment or a term (1-4 years in duration) appointment, in accordance with 5 CFR 362.204.

Interns must meet the qualification requirements for the position to which they are converting. Conversion potential for this opportunity may be up to the advertised full performance level.

However, future budgetary events, hiring restrictions, conversion caps, or other circumstances may preclude the conversion, or conversion to a position with the full potential performance level. Conversion to a competitive service position is not guaranteed.

Eligibility requirements for conversion: must be a U.S. Citizen; complete at least 480 hours of work experience acquired through the Internship Program. The Pathways Internship Program connects current college students to paid internships, throughout the Department of the Interior.

The program offers structured training, professional development, and meaningful hands-on experience, preparing interns for an impactful career in public service and offers a direct pipeline to full-time employment upon graduation.

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. If selected, you will be required to sign a Pathways Agreement which specifies the conditions of your employment as we've indicated in this job announcement.

You must continue to meet the Pathways Program requirements throughout the duration of your appointment.

To verify that you do, we will require proof of your continued enrollment and good standing each semester or grading period throughout your internship.

Failure to do so will result in termination of your internship and employment.

The National Park Service has determined that the duties of this position are not suitable for telework