Store Associate

About the role

Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties including handling, preparing, and stocking grocery and produce items, and checking-out customer purchases.

This is an open-continuous announcement with an initial cut-off date 14 days after the open date of the announcement. Please see the "How You Will Be Evaluated" section for more information.

What you will do

• Assisting customers by answering questions such as item price or location, and handling bulky/heavy items.
• Operating an electronic checkout system to record unit price, total customer purchase, and make change.
• Performing a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items.
• Reviewing stock levels and gathering inventory data in order to maintain the Computer Assisted Ordering (CAO) system.
• Preparing and maintaining a variety of documents to order commissary items, reconcile invoices and submit requisitions.
• Maintaining security, safety, and sanitation practices and procedures.
• Read the entire job announcement.
• Focus on the following sections to understand whether or not you qualify for the position.
• Duties and Qualifications How to Apply (including a preview of the assessment questionnaire, if applicable) How You Will be Evaluated Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire.
• We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.

Education

USING YOUR EDUCATION TO QUALIFY You MUST provide transcripts and/or other documentation to support your educational claims. Transcripts. Required when using education to meet qualifications or when education is required.

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.

Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made.

A photocopy of your degree/diploma is not acceptable. When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation.

The hiring employer for this position does not evaluate degrees from foreign colleges or universities.

How you will be evaluated

Open-Continuous Cut-off Information: An initial cut-off date of 14 days after the open date of the announcement will be used to evaluate candidates for the initial available vacancies. Any application received after the initial cut-off date will only be considered should additional vacancies be received after the initial cut-off date.

If additional vacancies are received after the initial cut-off date, ALL applicants that have applied will be evaluated/re-evaluated and ranked as stated within the Evaluation statement in the announcement. HR reviews your documents to determine if you are qualified and meet requirements.

Your questionnaire score is a preliminary measure of how well your background matches the required competencies.

Under category rating procedures you are placed into one of three categories based on the evaluation results: Best Qualified - Candidates who possess the type and quality of experience that substantially exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors.

Highly Qualified - Candidates who possess the type and quality of experience that exceeds the position's minimum qualifications. Qualified - Candidates who meet the minimum qualifications and are proficient in some but not all of the position's requirements. Candidates in the best qualified category are referred to hiring managers before candidates in other categories.

Within the best qualified category, candidates are referred in the following order: adjudicated veterans' preference candidates with 10-point preference, adjudicated veterans' preference candidates with other than 10-point preference, military spouse preference candidates, and candidates with no preference.

HR refers qualified and appointable applicants to the hiring manager for selection consideration. Selections are subject to restrictions of the DoD referral system for displaced employees. Neither preference nor priority entitles you to a Federal job.

You must apply, meet the qualification standards and all additional requirements, and submit all necessary documents.

Military spouses must be in the best qualified group in order to receive military spouse preference. Veterans Preference: You must provide a copy of your DD-214 Certificate of Release or Discharge from Active Duty or other acceptable documentation that includes your character of service. The member 4 copy is preferred.

Contact the National Archives or your military personnel records center to request a copy of your DD-214. Those claiming 10-point preference must submit a completed SF 15 Application for 10-Point Veteran Preference (For Veterans and Relatives of Veterans) and all required proof listed on the reverse of the SF 15.

Note that a letter from the VA that contains the following may be sufficient instead of a SF-15: Dates of service, Discharge status, and Disability rating. Contact the Department of Veterans Affairs or call *** to obtain a copy of the VA letter establishing proof of disability.

Documents you must provide

• Your resume must not exceed two (2) pages.
• If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
• The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position.
• Must include the work schedule, hours worked per week, dates of employment, and duties performed.
• If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible.
• The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages.
• We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX).
• We do not accept PDF portfolio files.
• Page margins should be 0.5 inches, and font styles must be legible.
• Consider using 14-point size font for titles and 10-point for the main text.
• We recommend using a font like Lato, if available.
• Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
• Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job?
• The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
• Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire.
• We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
• At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Pay Plan, Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); and Description of duties performed.
• Part-Time employment MUST include work hours for each job entry.
• Required when using education to meet qualifications or when education is required.
• Preview at *** .
• Appointment Eligibility Criteria.
• You choose how you wish to be considered for this position by selecting one or more of the eligibilities listed in the Assessment Questionnaire and providing the supporting documents for the selected eligibility/eligibilities.
• Documents required to prove you can be considered for the selected eligibility/eligibilities are listed within the eligibility description.
• HR does not select or change your eligibility/eligibilities for you, regardless of the supporting documents you submit.
• You are considered ONLY for the eligibility or eligibilities you select and for which you provide all required supporting documents.
• If you have questions about which eligibility/eligibilities apply to you, contact the HR POC listed on this announcement.
• SF 50 Notification of Personnel Action.
• To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, employees receiving HR servicing from DLA can access eOPF and former civilian employees can request a copy from the National Archives.
• All DeCA employees, regardless of location or human resources provider, submit a copy of your most recent SF-50 showing your current position title, pay plan-series-grade, tenure, and position occupied.
• Current active duty armed forces personnel within 120 days of separation must submit written documentation from the armed forces certifying that the service member is expected to be separated from active duty service not later than 120 days after the date the certification is signed.
• The document must include the following information: (1) service member's name, (2) date of the expected separation from active duty, (3) expected character of the active duty service at separation, (4) pay grade/rank/rate at separation, (5) dates of active duty service, and (6) any campaign or expeditionary medals received.
• You must submit the DD-214 when it becomes available.
• PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: ***

What to expect next

Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your qualifications status is determined (qualified or not qualified), and when your referral status is determined (referred or not).

If you are referred but not selected, you can expect to receive a final notice approximately 180 days after the announcement closes. If a vacancy for the location(s) you selected does not occur within 90 days after this announcement closes, you may not receive a qualifications status or referral status notice.

The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.

Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.

Additional information

Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees.

As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works.

The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service. The salary range at the beginning of this announcement reflects Step 1 of the listed location with the lowest salary to the Step 10 of the listed location with the highest salary.

Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected. The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay. Refer to Salary Tables to find salary range for a specific location.

The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.

Applicants with financial difficulty are not automatically removed from consideration.

Selectees are required to complete an online onboarding process.

Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326. In addition to regular pay (base + locality), positions in Puerto Rico are eligible for nonforeign area Cost of Living Allowance (COLA), which is exempt from federal income tax.