Social Worker (Program Coordinator)

About the role

This position is in the Chief of Staff services at the VA Providence Healthcare System, located at the Providence VA Medical Center in Providence, RI. This position is a full-time at 40 hours per week.

What you will do

• The Social Worker serves as the Women Veterans Program Manager (WVPM) for the Providence VA Medical Center and is responsible for administering, planning, monitoring, and evaluating the Women Veterans Health Program (WVHP).
• The professional coordinates a variety of activities, including outreach; multidisciplinary activities; psychosocial assessments; treatment and discharge planning; consultation and/or education to medical center staff and community service providers; the collection and maintenance of statistical data; program planning, evaluation and modification; and the supervision of staff as assigned.
• The duties of the position include but are not limited to: Develops processes for orienting female patients to the medical center health care services and Veterans' benefits.
• Monitors and ensures patient satisfaction among women Veterans in all aspects of their health care.
• Develops and monitors gender specific quality indicators and monitors outcomes in health care delivery to women Veterans.
• Provides consultation and technical assistance to medical center staff on women Veterans' issues.
• Serves as an advocate for women Veterans.
• Provides outreach to women Veterans, transitioning active-duty personnel, and community service providers.
• Collaborates with other agencies within and outside VA to evaluate and monitor implementation and completion of plans.
• Collaborates with community agencies including Veterans service organizations to develop and implement programs and activities for women Veterans.
• Utilizes various available data bases and software programs to monitor utilization rates and other related data.
• Coordinates input from providers and works closely with various medical center committees to ensure appropriate supplies are available.
• Utilizes specialized expertise, systems theory and effective communications skills to promote a productive work environment and enhance interdisciplinary collaboration across internal and external programs.
• Serves as chair of the multidisciplinary Women Veterans Health Committee, meeting regularly to manage the care of female patients and to identify and address areas of special concern for women Veterans who use the facility.
• Conducts ongoing internal reviews and PI measures, developing appropriate quality indicators and coordinating compliance mechanisms in all aspects of women Veterans' health care.
• Reviews clinical records and technical reports for appropriateness of care and accuracy.
• Plan for the establishment of new specialty or primary programs and the expansion of existing programs to meet the needs of women Veterans who are currently seeking care within the facility.
• Ensures equity of access, service and benefits to women Veterans.
• Coordinate the provision of state-of-the-art preventive, diagnostic, treatment, consultation and referral services for women Veterans within a comprehensive, tertiary healthcare facility.
• Collect, develop and analyze data derived from these programs to assist in planning for women Veterans services, and utilize appropriate clinical indicators and monitoring activities to assure that the care provided is of the highest quality.
• Ensures provision of counseling and treatment for sexual trauma; ensure psychiatric services such as drug and alcohol treatment and group therapy, which may have gender variations.
• Ensures availability of medical services such as endocrinology and oncology (breast and reproductive cancers) which may have gender variations, for eligible women Veterans.
• Participates in medical center planning activities and construction modifications which reflect the needs of female patients.
• Provides clinical and administrative supervision of assigned staff and students, formulating policy and establishing program guidelines.
• Work Schedule: Full-Time, Mon-Fri, 8:00am-4:30pm.
• Compressed/Flexible: Not Available.
• Telework: Ad-hoc as determined by the agency policy.
• Virtual: This is not a virtual position.
• Functional Statement #: F06600 Relocation/Recruitment Incentives: Not Authorized.
• Permanent Change of Station (PCS): Not Authorized.
• PCS Appraised Value Offer (AVO): Not Authorized.
• Notifications: Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action).
• The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted).
• In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is not a Bargaining Unit position.
• This position is covered by a special rate.
• Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.
• Veterans' preference does not apply for internal or other current permanent Federal agency employees.

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (***).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: ***

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: ***

How you will be evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Area of Consideration: Eligible applications will be reviewed and referred in the following order: 1. Current permanent VA employees of the facility. 2.

All other VA employees.

Resume Reminder: Your resume must include the following information each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Series and Grade, if applicable, for all Federal positions you have held Please be aware that your answers will be verified against information provided on your resume.

Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. An incomplete application will receive a rating of IFFM (ineligible due to missing forms). Requests for reconsideration will not be considered for applicants who fail to submit a complete application package.

We cannot be held responsible for incompatible software or fax transmissions. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Documents you must provide

• Long-form resume/Curriculum vitae (CV) License issued by a state to independently practice social work at the advanced level SF-50/ Notification of Personnel Action The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter Long-form resume/Curriculum vitae (CV) License issued by a state to independently practice social work at the advanced level Professional Certification SF-50/ Notification of Personnel Action Transcript SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility): Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your application materials.
• If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
• In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
• Examples of appropriate SF-50's include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50's at the highest grade held with an effective date more than one year old.
• Veterans' preference does not apply for internal or other current permanent Federal agency employees.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.

HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.

HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.

HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.

This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions.

Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.