SATCS, National Operations Manager(MSS-3, Level-12)

About the role

The incumbent is a National Operations Manager (NOM) at the Air Traffic Control System Command Center. The NOM provides first line supervision to assigned National Traffic Management Officers (NTMO) and second level supervision to specialists.

What you will do

• The NOM is directly accountable for the oversight of other resident organizations present in the facility operational areas (contract support, aviation industry representatives, military liaisons, etc).
• Participates directly in traffic management activities and performs an integral operational role in the separation and control of air traffic in the National Airspace System (NAS).
• Through subordinate supervisors, directs a highly technical workforce that provides tactical and strategic planning for and execution of initiatives designed to maintain a safe and expeditious flow of traffic and minimize the impact of events affecting the NAS.
• The work of the organization requires substantial coordination and integration of a number of major work assignments of a highly technical nature.
• Exercises operational system leadership and is responsible and accountable for traffic management initiatives.
• Analyzes, recommends and implements national traffic management policies and regulations that promote the efficient use of the NAS.
• Directs the formulation, implementation and monitoring of complex traffic management initiatives in the NAS.
• Conducts and/or oversees national telephone conferences for resolving national traffic management related problems and informing facilities and service areas throughout the NAS of restrictions and coordinated air traffic management resolutions.
• Complies with notification requirements associated with significant equipment outages, newsworthy events, aviation incidents and special weather events.
• Continuously reviews work processes to assure that results meet the mission and goals of the Federal Aviation Administration (FAA), the needs of the aviation community and the safety of the flying public.
• Provides training, coaching, and guidance to subordinates and is responsible for team building.
• Plans work to be accomplished by subordinates.
• Sets and adjusts long and short term goals and priorities in support of FAA flight plan initiatives.
• Approves leave, prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends awards or bonuses; approves expenses for overtime, equipment, and personnel; and identifies and arranges for developmental and other training needs of subordinates.
• Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selection, training and transfers.
• Supports and participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.
• Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, service center personnel, members of state, local and federal government, other foreign government aviation officials, general public, representatives of the aviation industry and military.
• Contacts take place in meetings and conferences or in unplanned situations where the NOM is designated as a contact point, and these meetings have the potential for considerable consequence to the National Airspace System.
• Managers budget and either reallocates resources among organizational units/projects/programs or acquires additional resources as needed.
• The Air Traffic Manager at the Air Traffic Control System Command Center provides nominal administrative supervision.
• Performance is evaluated upon the effectiveness with which objectives are achieved.

Requirements

• We are not accepting applications from noncitizens.

How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Documents you must provide

• In addition to uploading a resume and all other required application forms; applicants must complete and submit the first page of FAA Form 3330-43, Rating of Air Traffic Experience with their bid.
• The forms must include from and to dates of experience, position title, series and grade/level of all positions held.
• The form must be submitted either by uploading a copy as an attachment with the bid package through USAJOBS by the closing date of the announcement.
• NOTE: Applicants are reminded that FAA Form 3330-43 is required and NOT FAA Form 3330-43-1.
• If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement.
• You may fax your SF-50 or upload it into the on-line application.
• If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
• If you are an FAA employee, you can access and print your SF-50 from the eOPF system ***
• Forms: FAA-3330-43 : Rating of Air Traffic Experience

What to expect next

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request.

Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty.

FAA policy limits certain outside employment and financial investments in aviation-related companies. *** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program.

Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Managerial Selection Factors: In the text box below you must provide a brief description of your experience for each 'Managerial Selection Factor'.

Include the name, title, organization name, and phone number of at least one reference that can be contacted for further verification of your level of capability.

Failure to address these narratives will result in loss of consideration.

In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement Program/Career Progression assignment. The selectee(s) may be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis.

CEP/CP selectees will be required to certify eligibility. Interview Policy: Some, all or none of the candidates may be interviewed. Receipt of Applications: Applications must be received by the closing date of this announcement.

This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA