Recreation Assistant

About the role

The Recreation Assistant position, located in the U. S. Naval Academy's Non-Appropriated Fund Instrumentality (NAFI), Naval Academy Business Services Division (NABSD) Brigade Sports Complex (BSC), Annapolis, Maryland, assists in the daily operations and facility usage at the BSC to ensure customer satisfaction in a safe, clean environment.

NAFI is an entity that generates its own funds through its operations, and is not funded by Congress.

What you will do

• The BSC Recreation Assistant is a multi-faceted position in a fast paced and exciting environment, ranging from Front Desk to ice rink duties.
• Employees of the BSC often learn a variety of new skills, such as driving the ice re-surfacer, ice rink maintenance, skate sharpening, and racket stringing.
• Greet guests and members of the facility and provide customer service operations to include facility information and offerings and payment processing Manage BSC front desk phone, answer questions, schedule tennis court time, and take messages Use Point of Sale (POS) system to accept payment for facility offerings, court reservations, guest fees, member enrollments, group classes, etc. Follow daily transaction, opening and closeout procedures Monitor activities and patrons within the facility enforcing rules and policies and ensuring safe conditions, and report any unsafe conditions to the manager Provide customers service relations for scheduled birthday parties, ensure the safe and satisfied delivery of contracted requirements for the event Monitor ice skating activities within the Hockey Arena enforcing rules and policies and ensuring safe conditions, and report any unsafe conditions to the manager, issue and return ice skates to customers as required Perform cleaning duties such as mopping, sweeping, taking out trash, and other janitorial duties as assigned Enforce BSC rules, emergency and safety protocols, and use decision-making skills to professionally and appropriately address rule infractions and other incidents When proper training and approvals are obtained, operate, monitor, and maintain equipment (skate sharpener, racquet stinging machine, re-surfacer, ice edger, compressors, etc.) Other duties as assigned by the Assistant Operations & Front Desk Manager or Facility Supervisor The work requires moderate walking, observing, working with hands, sometimes working with equipment, and moderate to heavy lifting, and may involve cold wet sports environment, crowded areas, and outdoors.
• Occasional exposure to some refrigeration chemicals (Freon, Glycol)

How you will be evaluated

All applications and supporting documents will be reviewed to determine if they meet the hiring eligibility and KSA requirements listed in the announcement, and will be rated based on the information provided. Best qualified applicants will be referred to the hiring manager.

Documents you must provide

• The below items are accepted and may be needed to support a claimed preference.
• Resume (Not to exceed 2 pages) Cover Letter Transcript and/or Diploma ~ If using education screen-in for KSA #1 If Claiming NAF RPL (Non-Appropriated Fund Reemployment Priority): Most recent separation BBA SF50 (or equivalent) If Claiming Spousal Preference ~ Proof of Marriage and PCS Orders If Claiming Veterans Priority Consideration ~ DD-214 page 4 Current or Former Federal Employee ~ SF50 or equivalent

Benefits

This flexible position is not eligible for Benefits, but NABSD employee perks include: Use of the Brigade Sports Complex Shop at the Midshipmen Store Shop at the Navy Exchange Potential membership eligibility at the Naval Academy Club Use of MWR facilities Eligible to join Navy Federal Credit Union Eligible for childcare with CDC & NAPS Use of Employee Assistance Program

What to expect next

All applicants must submit an application via the website, and will receive an email confirming submission.

Additional information

Note: Failure to provide the required information may result in loss of consideration for the position and elimination from the selection process. Applicants may be required to provide proof of education, complete a pre-hire health screening, etc. DON is an EEO employer.

All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, or other non-merit factor. Reasonable accommodations may be provided to applicants with disabilities.

If reasonable accommodation is needed for any part of the application and hiring process, please contact the office that is collecting the applications. The decision on granting reasonable accommodations will be on a case-by-case basis.