RECREATION ASSISTANT (BOATHOUSE & MARINA), NF2/FLEX

About the role

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community.

We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

What you will do

• Incumbent is assigned to the Boathouse, Marina and Marine Rental, Gear Issue, and Vehicle Storage departments.
• Performs and/or assists in the operation of the recreation activity in planning, scheduling, publicizing various activities to attract and motivate participants, and maintain related supplies.
• Typical assignments may include both indoor and outdoor activities.
• Indoor Activities include front desk operations such as opening and closing facilities, facility safeguarding and tidiness, working as a cashier, takes reservations, receives receipts and reports moneys at the end of their shift.
• Checks for proper I.D. and patron eligibility.
• Ensures all information, i.e. flyers, price list, boat rules, bulletin boards, etc. are current, available and neatly arranged.
• Responsible for taking Marina, dry storage, Vehicle Storage and pavilion rentals/reservations.
• Outdoor Activities responsibilities include inspecting and maintaining docks and all rental equipment and watercraft to ensure proper working conditions.
• This includes routine maintenance, preparing boats for rent (e.g., warming-up, bilging), and verifying safety equipment is available and functional.
• Employees conduct inventory of all rental items, ensuring patrons have valid reservations, payments are made, and gear is returned satisfactorily.
• Staff are also responsible for securing, storing, and inspecting returned equipment and watercraft, and reporting any damage to the Marina Manager.
• Duties include fueling boats, filling portable gas tanks, operating vehicles to retrieve boats, and performing cleaning and minor maintenance tasks such as scrubbing marine growth.
• Employees may operate the rescue boat when rental vessels experience mechanical issues and assist customers at the docks to ensure safe departures and arrivals.
• Provides tours of Vehicle and RV Storage lots to potential customers, monitoring and maintaining the cleanliness and security of the lot and ensuring accurate documentation and proper space allocation for stored vehicles.
• Additional duties involve responding to inquiries, resolving issues related to storage spaces, payments, or policies, and overseeing the check-in and check-out processes for RVs, boats, and trailers.
• Assists customers and communicates positively in a friendly manner.
• Recreation Assistants are assigned the dual responsibility of enforcing and being aware of boat and water safety.
• It is their assignment to ensure that all patrons are aware of and abide by Marina rules and regulations and to teach and instruct patrons in the use of related equipment such as life vests, fishing gear, kayaks, and operation of our marina water crafts.
• Provides World Class Customer Service with an emphasis on courtesy.
• Assists customers and communicates positively in a friendly manner.
• Takes action to solve problems quickly.
• Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
• Adheres to safety regulations and standards.
• Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
• Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
• Performs other related duties as assigned.

How you will be evaluated

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Documents you must provide

• Varies - Review "OTHER INFORMATION"

Benefits

The Federal government offers a number of exceptional benefits to its employees.

Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges

What to expect next

All applicants who submit an application via our Careers page at *** will be able to view their application status online.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position.

This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: *** As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report.

Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).

For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002.

Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy *Resume that does not exceed 2 pages **IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer.

Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated.

Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 8:59PM PACIFIC TIME (PT) ON THE CLOSING DATE LISTED IN THE JOB POSTING.