RECREATION AID (BOWLING)

About the role

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Lightening Lanes Bowling Center on Tyndall AFB. Work hours vary based on the needs of the activity and may include days, evenings, weekends, holidays, and other non-traditional hours

What you will do

• Performs a variety of customer service and operational support duties in a Bowling Center.
• Greets customers, answers questions regarding facility programs, services, fees, and bowling procedures, and provides general information to ensure positive customer experience.
• Assists with bowling leagues, tournaments, special events, and other morale, welfare, and recreation activities as assigned.
• Assists in maximizing lane and equipment utilization through efficient customer flow and scheduling.
• Assigns lanes, assists patrons with shoe rentals, bowling equipment, takes and processes customer food orders, and other services.
• Monitors bowling lanes and equipment during operations, resolves routine issues such as ball return interruptions or minor lane problems, and notifies appropriate personnel when maintenance beyond routine assistance is required.
• Operates a cash register or point-of-sale (POS) system to process sales, rentals, fees, and other transactions in accordance with established cash handling procedures.
• Prepares and submits daily cashier reports at the end of each shift and completes bank deposits from all shifts when working the night shift.
• Operates a public address (PA) system to make announcements for patrons.
• Maintains the cleanliness and appearance of the facility by cleaning bowling areas, counters, rental shoes, seating areas, tables, and other assigned workspaces.
• Assists with setting up, stocking, and organizing supplies, merchandise, and equipment.
• Ensures compliance with safety, security, and housekeeping procedures while maintaining a safe environment for patrons and employees.
• If interested in applying for this position you may preview the online application: ***

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program.

It is your responsibility to provide such evidence when applying.

How you will be evaluated

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.

If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience.

If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Documents you must provide

• Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,).
• The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
• Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Diploma/ GED Disability Letter (VA) Other (1) Other (2) PCS Orders Professional Certification Proof of Marriage Status Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility.
• If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
• NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office.
• Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
• You may sanitize these documents to remove another person's personal information before you submit your application.
• You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

What to expect next

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Additional information

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement. Male applicants born after December 31, 1959 must be registered for Selective Service.

Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required.

Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement.

And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

This position is included in a bargaining unit. Union Name AFGE and Local or Chapter Number 1113.

Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation.

Please contact the servicing HR Office with any questions. Individual must fully meet qualification/eligibility/background requirements for this position.