Public Safety Telecommunicator (Office Automation)

About the role

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base Facilities and Major Range and Test Facilities Base to recruit and appoint qualified candidates to positions in the competitive service.

About the Position: Serve as a Public Safety Telecommunicator dispatching Fire, Emergency Medical Service (EMS), and Law Enforcement (LE) responders for USAG Dugway, Directorate of Emergency Services, Police/PM Division on Dugway Proving Grounds, UT.

What you will do

• Monitors and logs status and availability of assigned and unassigned police, fire, and medical field units to assure an appropriate response is made.
• Updates information for medical, police and fire personnel en-route to call.
• Maintains reports and retrieve statistical information using the National Fire Incident Reporting System(s) (NFIRS).
• Operates computer based Hazardous Materials databases to provide field units with accurate information during emergencies.
• Responsible for the receipt and effective evaluation of 911 emergency calls to include installation fire, police, ambulance service, and Commercial Intrusion Detection System alarms.
• Update information for medical, police and fire personnel enroute to call.
• Transfer caller to proper agency as determined or dispatches a variety of emergency equipment to include police, fire, ambulance, Med-Evac, rescue or hazardous materials units.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

For further information, visit: ***

How you will be evaluated

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Veterans and Military Spouses will be considered along with all other candidates.

Documents you must provide

• The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment.
• A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
• As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.
• If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
• Your resume: Your resume must be two pages or less and must support the specialized experience described in this announcement.
• Resumes exceeding two pages will be removed from consideration.
• For each relevant work experience, make sure you include the employer's name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement.
• If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
• Avoid using acronyms and terms that are not easily understood.
• The hiring agency will not make assumptions about what's in your resume.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.
• For additional information, to include formatting tips, see: What to include in your resume.
• Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable This position has an individual occupational requirement and/or allows for substitution of education for experience.
• If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible.
• See: Transcripts and Licenses This position requires a job-related license or certification.
• You MUST submit a copy of your license or certification with your application package or you will be rated ineligible.
• See: Transcripts and Licenses NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office.
• Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
• You may sanitize these documents to remove another person's personal information before you submit your application.
• You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

What to expect next

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking (as applicable) for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Additional information

About US Army Garrison Dugway Proving Ground The position is located at United States Army Dugway Proving Ground, approximately 50 minutes, from Tooele, Utah, and a 90-minute drive from Salt Lake City, Utah. Dugway offers various alternate work schedule opportunities with most of the workforce working 4 ten-hour shifts Monday through Thursday.

DPG is physically remote, entirely self-sufficient with government housing available for Soldiers, civilians, and Contractors. An AAFES PX, Civilian Authorized Commissary, Community Club, Physical Fitness Center, Swimming Pool, Post Chapel, Childcare, Youth Services and Tooele County K-12 school system are on post.

Employees choosing to live off post may use subsidized commuter. van transport which operates to and from many of the major cities and towns throughout Utah. Within a day's drive are Utah's five national parks and many other attractions. For more information about Dugway's beautiful terrain and community go to our website ***

Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.

You will be required to provide proof of U.S. Citizenship.

This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest.

In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest. Direct Deposit of Pay is required.

Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a(n) Logistics Career Field position.

Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.

Recruitment and relocation incentives may be authorized. Student loan repayment may be authorized. Salary negotiations for those candidates who are new to Federal service may be authorized.

Credit for Prior Non-Federal Work Experience and Certain Military Service for Determining Annual Leave Accrual Rate may be authorized.