Prosthetic Representative

About the role

The Prosthetic and Sensory Aids Service (PSAS) within the Cheyenne VA Medical Center is looking to recruit (1) Prosthetic Representative to join there team. The PSAS provides support to optimize the health and independence of the Veteran services provided within various settings.

What you will do

• Serves as an advanced trainee Prosthetic Representative performing a variety of technical, administrative, and analytical prosthetic related assignments.
• Obtains formal and informal on-the-job-training and exposure on the full range of Prosthetic Representative duties.
• Receives review, advice, and guidance complex, developmental assignments, projects, activities, and long-and-short term program goals, as it relates to prosthetic and sensory aids.
• Gains PSAS program exposure that is designed to build upon the advanced trainee knowledge, skills, and abilities while receiving detailed training and instruction.
• Serves as a team participant on local facility committees, workgroups, and teams to learn and obtain additional PSAS training and exposure.
• Serves as a trainee representative at the Department's public relations activities, (i.e. lectures, town halls, and in-services).
• Completes advance developmental assignments and receives guidance as need on a variety of administrative areas, including statistics, data analysis, budgeting, contracting, procurement, inventory management, human resources, etc. Works closely with senior PSAS's staff to draft and develop organizational policies and procedures that are consistent with national policies and procedures.
• Maintains awareness of VA's, VHA's, and PSAS's requirements by governing bodies, i.e. The Joint Commission (JC), Commission on Accreditation of Rehabilitation Facilities (CARF) and American Board for Certification in Orthotics, Prosthetics and Pedorthics (ABC).
• Completes advance trainee contracting and procurement assignments working closely with supervisors and/or senior Prosthetic Representatives to prepare and authorize purchase orders for a wide variety of prosthetic and orthotic devices.
• Ensures requests for items or services are complete and received under established timeframes.
• Confers with contractors, vendors, and other health care workers regularly regarding procurement needs, referring to senior staff for guidance as needed.
• Monitors contracts for compliance to the statement of work; and receives, analyzes, and completes requests for prosthetic equipment and services.
• Works closely with supervisor or senior staff to plan, draft, and prepare budget estimates; to develop cost-containment measures for prosthetic equipment and services; to assist with authorizing benefit payment and reimbursement.
• Procures materials, supplies, and equipment; familiar with inventory stock and works collaboratively with Supply Chain to provide oversight of prosthetic service inventories.
• Enters codes for every item purchased through and/or billed to ensure proper reporting.
• Conducts data analysis using statistical data to prepare various VHA and PSAS reports regarding prosthetics and sensory aids.
• Ensures surgical implants are Federal Drug Administration (FDA) approved/cleared; collaborates with Supply Chain Management to establish local procedures and to disposition implants appropriately.
• Collaborates with clinical staff when devices and equipment require repair or replacement and takes necessary actions to resolve issues.
• Uses analytical abilities, communication skills, and social awareness to identify, analyze, and resolve routine prosthetic issues or problems to effectively complete assignments.
• Authorizes the purchase, fabrication, fitting, or repair of prosthetic and orthotic devices.
• Prepares minutes and/or correspondence to veterans, health care officials regarding prosthetics needs and requirements, and clinic decisions and recommendations.
• Assists in preparing local standard operating procedures/policies Assists with processing Veteran appeals and drafting responses.
• Refers to supervisor and/or PSAS's senior staff as needed for guidance.
• Communicates and coordinates specialty programs, which include clothing allowance, Home O2 program, Automobile Adaptive Equipment (AAE), Home Improvement & Structural Alterations (HISA), etc. Interacts with Veterans, caregivers, and clinical staff by answering questions related to benefit programs, including questions about the provision of prosthetic items, home care equipment, benefits, or service issues, and discharge planning requirements.
• Participates in home and vendor visits, with a supervisor and/or senior Prosthetic Representative, to authorize benefit payments, reimbursement, and contract compliance.
• Reviews, monitors, analyzes, and evaluates the results of various databases.
• Completes advanced trainee developmental human resources assignments, including developing functional statements, performance standards, and competencies.
• Work Schedule: Monday - Friday; 8:00 a.m. to 4:30 p.m. Telework: Situational Adhoc only- as determined by the agency policy.
• Virtual: This is not a virtual position.
• Functional Statement #: 54218A; 54129A; 54220A; 54221A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (***).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: ***

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: ***

How you will be evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. Area of Consideration- Eligible applications will be reviewed and referred in the following order: 1.

Current permanent VA employees of the facility

Documents you must provide

• Long-form resume/Curriculum vitae (CV) SF-50/ Notification of Personnel Action The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter DD-214/ Statement of Service Disability Letter (VA) License Long-form resume/Curriculum vitae (CV) Other (1) Professional Certification Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action Transcript Your resume or CV must include the following information for each job listed.
• If any of this information is missing, a determination may not be possible: Job title and duties Start and end dates, including the month and year (for example, June 2020 to April 2021) Full-time or part-time status, including the number of hours worked per week Series and grade, if applicable Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
• You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.
• Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.
• Documentation is required to award preference.
• For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.
• Veterans' preference does not apply for internal or other current permanent Federal agency employees.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.

HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.

HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.

HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.

This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions.

Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.