Program Support Asst (OA)

About the role

This position is located at the National Cemetery of the Alleghenies in Bridgeville, Pennsylvania.

What you will do

• Provides specialized and general clerical assistance to the office of the National Cemetery of the Alleghenies.
• Performs general clerical support in office with copying, filing, storing stock items.
• Assignments can vary involving routine and non-routine office functions such as preparing documents and correspondence, sorting, copying, and filing.
• Prepares reports for Cemetery Administrators use.
• Assist in budget preparation and management.
• Serves as purchase card holder and time keeper.
• Represents the National Cemetery of the Alleghenies meeting funeral directors, families and honor guard members who are attending committal services or burials at the Cemetery.
• Provides information to bereaved family members concerning gravesite and marker information.
• Retrieves gravesite information from the KIOSK or BOSS (electronic burial register) in assisting families locating loved ones' gravesites.
• Duties may include but are not limited to: maintaining control of traffic to the cemetery, directing funeral corteges so as to keep all family members together, accompanying families to committal shelters and gravesites, providing veteran burial benefit information to family members and visitors, answering general questions of family and visitors, assisting visitors and family members locating gravesites.
• Performs public outreach as needed.
• Work schedule: Required to work Monday through Friday, 8:00 am to 4:30 pm.
• May include occasional weekends.
• Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time.
• Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday.
• All staff is required to work Memorial Day and Veteran's Day each year.
• Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery.
• Occasionally staff may be called back to the facility to perform emergency overtime work.
• Compressed/Flexible Schedule: Not Available Telework: Not Available Remote/Virtual: This is not a virtual or remote position.
• Position Description Title/PD#:Program Support Asst (OA) / PD375219 The full performance level of this position is GS- 07.
• At the GS-06 level, you will perform similar duties but under closer supervision.
• Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.
• Selection at a lower grade level does not guarantee promotion to the full performance level.
• Relocation Expenses: Not Authorized Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required If interested in applying for this position you may preview the online application: ***

Education

There is no educational substitution at this grade level.

How you will be evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

If your resume does not support your questionnaire answers, we will not allow credit for your response(s). Narrative responses are not required at this time.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully.

Errors or omissions may affect your rating or consideration for employment. THE RULE OF MANY The National Cemetery Administration uses the Rule of Many which ranks job applicants numerically and allows for selection from a broader, top-ranked pool.

Applications will be evaluated and rated using the Rule of Many procedures under 5 C.F.R. §332.402 based on a set number, score or percentage of highest ranked eligibles. Preference eligibles will receive 5 or 10 points added to their score based on the adjudicated preference.

For this job opportunity announcement applicants will be referred to the selecting official based on a predetermined set number of the highest ranked eligible applicants.

All eligibles at or above the pre-determined number, including any preference eligibles with a service-connected disability of 10 percent or more, at any score, will be referred to the selecting official for consideration. All applicants tied at the cut line will be referred.

Documents you must provide

• Resume Please note that resumes must be provided in English to be considered.
• If your resume includes photographs, inappropriate material, inappropriate content, or personal information such as age, gender, religion, social security number, etc., you will not be considered for this vacancy.
• Please limit your resume to 2 pages with the font size no smaller than 10 points.
• The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees).
• You will not be contacted for additional information.
• Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) References Other (2) Performance Appraisal Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action Transcript Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire.
• You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).
• If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.
• Additionally, disabled Veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.
• Documentation is required to award preference.
• For more information on Veterans' Preference, please visit ***

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

Additional information

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies.

To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy.

Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at *** This job opportunity announcement may be used to fill additional vacancies.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.