Program Analyst

About the role

Location will be determined based on your current DOI approved duty station location. This position is part of the Interior Business Center (IBC), Acquisition Services Directorate (AQD).

The incumbent will be responsible for analyzing and evaluating business operations, planning and conducting program studies and projects, and serving as a technical expert for assigned business program areas.

What you will do

• Within IBC AQD's Business Operations, Program Analysts serve as technical, analytical, and operational experts across a range of business programs, including systems support, reporting and analytics, human capital or administrative services.
• Routine duties include but are not limited to: Collect, validate, and analyze complex, technical and programmatic data from multiple business systems and tools, integrating information to support program reporting and leadership decision-making.
• Conduct comprehensive analytical assessments of business programs, procedures, and overall operations to determine effectiveness, efficiency, and compliance with applicable requirements.
• Formulate data-driven recommendations and support related efforts to implement modernization initiatives that strengthen operational performance and service delivery across business programs.
• Develop technical or complex reports, presentations, briefing materials, dashboards, and other analytical products that clearly communicate findings, trends, insights, and recommendations to leadership, program stakeholders, and cross-functional teams.
• Efficiently research, interpret, and apply relevant policies, regulations, directives, and other guidance to identify program requirements, assess compliance, and provide technical guidance to staff and leadership.
• Draft guidance, clarifications, or process documentation as needed to support consistent program execution.
• Plan, coordinate, and execute special projects and cross-functional initiatives that advance AQD's strategic initiatives and objectives.

Requirements

• US Citizenship is required.
• Suitable for Federal employment, determined by background investigation.
• Must obtain and maintain a favorable background investigation through Continuous Vetting throughout the duration of employment.
• All employees are required to be enrolled in Continuous Vetting, which authorizes government agencies to receive notifications of criminal activity and financial monitoring on individuals who hold low risk, public trust, or national security positions.
• Direct Deposit of pay is required.
• Selective Service registration required for male applicants, unless exempt.
• Status candidates must meet time-in-grade (see Qualifications).
• Must meet all conditions of employment listed under Stipulations of Employment below.

Education

Education cannot be substituted for this series/grade.

How you will be evaluated

Once the application process is complete, your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), and any applicable assessment required for this position. Cheating on the online assessment may result in your removal from consideration.

If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. You will be evaluated for this job based on: The experience listed in your resume and how well you meet the experience listed in the qualification section of announcement and the competencies listed.

Technical Assessment Questionnaire: Questionnaire that measures your technical expertise Questionnaire designed to measure components of knowledge that you will be required to display on the job and are administered as part of the application process.

You will be assessed on the following technical and soft skill competencies (knowledge, skills, abilities, and other characteristics).

Analytical Thinking Legal, Government, and Jurisprudence *Management & Analysis Organizational Awareness Planning and Evalutating Due Weight Consideration is a review process used to provide consideration to performance appraisals and awards submitted with each application on a used merit promotion certificate and factoring the results into the merit promotion selection process.

Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official.

The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

It is your responsibility to obtain and upload your performance appraisal/evaluation and/or list of awards prior to the closing of the vacancy announcement.

Documents you must provide

• To apply for this position, you must provide a complete Application Package which includes: 1.
• Your Resume listing work schedule, hours worked per week, dates of employment mm/yy and duties performed.
• If multiple resumes are submitted, only the most current resume will be reviewed for qualifications.
• Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted.
• The minimum font size is 10-point for all body text.
• Headers may be slightly larger but must remain legible.
• All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression.
• Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
• SF-50 Current Career/Career-Conditional Eligible, if applicable: Your most recent non-award Notification of Personnel Action (SF-50 or equivalent) showing that you are/were in the competitive service, as well as the highest grade (or promotion potential) held, on a permanent basis.
• If this information is unverifiable, you may be rated ineligible.
• DD-214, if applicable: Member 4 Copy of DD-214 showing type of discharge/character of service for consideration under Veterans hiring authorities.
• Due Weight Consideration: Performance Appraisal List of Awards over last five years 5.
• Other supporting documents: Veterans' Preference documentation, if applicable If you are a veteran with preference eligibility and you are claiming veterans' preference, you must submit a copy of your DD-214 showing type of discharge/character of service or other proof of eligibility.
• If applicable, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.
• Failure to provide this documentation may result in a non-preference determination.
• For more information on veterans' preference (see ***).
• Non-competitive appointment authority documentation, if applicable (e.g. Schedule A letter, veteran documents).
• These links provide additional information: USAJOBS Help Center - Individuals with disabilities USAJOBS Help Center - What documents do I need to provide when I apply?
• CTAP Documentation: If you are applying under CTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP.
• This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location.
• Please annotate your application to reflect that you are applying as a CTAP eligible.
• Most recent Performance Appraisal, if applicable Cover Letter, optional Do not submit photographs with your application package.
• Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents.
• Adobe portfolio documents are not viewable by our agency's staffing offices.
• Note: A PDF Portfolio contains multiple files assembled into an integrated PDF unit.
• The files in a PDF Portfolio can be in a wide range of file types created in different applications.
• To ensure the document is not a PDF Portfolio document, open the document and if there are multiple different documents with a variety of extensions, it is a PDF Portfolio document and will not be processed.
• Do not upload documents with sensitive information.
• It is your responsibility to redact sensitive information of the documents you are uploading.
• It is your responsibility to ensure all required documents have been submitted prior to the closing date of the announcement.

What to expect next

For status updates on your application, please follow the directions listed above in the How to Apply section. Once your online application is submitted you will receive a confirmation notification by email. If you are selected for an interview for this position, you will be contacted directly.

A final job offer for this position is typically made within several weeks after the closing date of the vacancy announcement. After confirming a job offer, all other applicants will be notified of their non-selection.

Additional information

Career Transition Assistance Programs: CTAP provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. Applicants claiming CTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 reflecting position, grade level, and duty location with their application.

To be considered under CTAP, applicants must meet all of the criteria below: Clearly exceed the minimum qualification/specialized experience requirements for this vacancy; AND Meet basic eligibility requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment: AND Be able to perform the duties of the position upon entry.

For information on CTAP and ICTAP visit: *** Appointment Authorities: For more information on appointment authority eligibility requirements: Persons with Disabilities-Schedule A Special Hiring Authorities for Veterans Telework Suitability: The duties of this position are suitable for occasional telework and the selectee may be allowed to telework with supervisor approval and if they meet the eligibility criteria based on agency policy.

Stipulations of Employment: As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 1-2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance the organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment may be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Work Schedule: This position allows for a flexible work schedule. Miscellaneous: This agency uses E-Verify to confirm the employment eligibility of all newly hired employees.

To learn more about E-Verify, including your rights and responsibilities, please visit *** This vacancy announcement may be used to fill similar positions within 90 days.