Program Analyst

About the role

Kickstart your career with the United States Patent and Trademark Office within the Office of the Deputy Commissioner for Trademark Examination Policy (DCTEP). DCTEP is mandated with developing, communicating, and measuring consistency with trademark examination policy to ensure that the USPTO is issuing high quality and timely registrations.

The goal of this office is to improve both the quality of examination and incoming submissions and ensuring the integrity of registrations.

What you will do

• The physical worksite for this position is located in Alexandria, Virginia.
• Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person.
• Position may be eligible for situational telework in accordance with agency policy/business unit discretion.
• The agency currently allows for 52 hours of telework per leave year.
• You'll make an impact in this role if: You have the skills to define, monitor, and revise policies, standards, guidelines, and data definitions that will aid in enhancing data quality.
• You are highly skilled with developing data models and integrate and analyze data from various information technology systems.
• You have the ability to organize the project work, set priorities and determine both short-term and long-term goals and strategies and monitors progress and evaluates outcomes.
• You have the knowledge to lead and/or participate in initiatives and activities designed to increase teamwork, skill building, and knowledge-sharing.

Education

Education may not be substituted for specialized experience at this grade level.

How you will be evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Cheating on an assessment may also result in your removal from consideration. The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.

If referred all relevant documents submitted with your application package will be forwarded to the selecting official, due weight shall be given to performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3), during the interview/selection process conducted by the hiring manager.

Falsifying your background, education, and/or experience is cause for not hiring you or for changing your scored responses to questions you've answered, which may affect your overall final score.

To preview the application questionnaire, click the following link: *** The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including sexual orientation), national origin, political affiliation, marital status, disability, genetic information, age, pregnancy, childbirth, or related medical conditions, retaliation for engaging in protected activity, parental status, military service, or other non-merit factors.

If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO's Office of Equal Employment Opportunity via email (***) or phone (***).

Documents you must provide

• A complete application consists of: 1.
• Resume: All applicants are required to submit a two-page resume (NOT TO EXCEED 2 PAGES).
• Resumes exceeding this limit will not be considered eligible.
• Please submit only one resume.
• Only the document uploaded under the "Resume "section as the "Document Type" will be reviewed to assess your qualifications and for evaluation purposes.
• To receive full credit for relevant experience, please list the month/year (MM/YY - MM/YY) and number of hours worked for experience listed on your resume.
• Resume should clearly state your experience related to this position as described in the Duties section and Qualifications section.
• Professional or Academic References: Provide 2-3 professional/academic references (name, phone, email); one must be your current supervisor.
• We'll notify you before contacting them.
• Notification of Personnel Action (SF-50): For current and/or former Federal employees, your status eligibility and highest permanent grade/step/salary held in the Federal service will be validated with a copy of your most recent NON-AWARD (PREFERABLY YOUR LAST PROMOTION OR WITHIN-GRADE INCREASE (WGI)) SF-50, "Notification of Personnel Action" so that we may verify your time-in-grade.
• Veterans' Preference Documentation: If you are a veteran with preference eligibility, you will be asked to submit a copy of your DD-214 containing your discharge disposition, dates of service, and rank.
• If you are a preference eligible claiming a service-connected disability of 10 percent or more, you will be asked to submit documentation (i.e., a letter dated 1991 or later from the Department of Veterans Affairs or from a branch of the Armed Forces) certifying to the veteran's present receipt of compensation.
• For more information, please visit Feds Hire Vets.
• Performance Appraisal: Recent performance appraisal with supervisor's signature showing the official final rating of record.
• In cases where the performance appraisal is incomplete or unavailable, applicants may provide explanation of the reasons.
• Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) documents: CTAP applicants MUST submit the following documents: 1.
• A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice); 2.
• A copy of your SF-50, noting current position, grade/band level, and duty location; 3.
• A copy of your latest performance appraisal/rating; and 4.
• Any documentation that shows your current promotion potential.
• ICTAP applicants MUST submit the following documents: 1.
• A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area, notice of disability annuity termination, certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement.
• A copy of your SF-50, documenting your RIF separation, noting your position, grade/band level, duty location, and/or Agency certification of inability to place you through RPL, etc.; 3.
• A copy of your latest performance appraisal/rating; and 4.
• Any documentation that shows your current promotion potential.
• Special Appointing Authorities: Special Appointing Authorities: If you are applying under a special appointing authority (i.e., Schedule A, disabled veterans, or certain military spouses, NOAA Corps), you will be asked to submit documents showing eligibility to non-competitively apply under Merit Assignment announcements.
• For more info on non-competitive appointments and supporting documents, please visit Federal Employment of People with Disabilities or Feds Hire Vets - Special Hiring Authorities.
• Documentation supporting NOAA Commissioned Corps: NOAA Form 56-16 or other documentation supporting active duty in NOAA Corps.
• You can upload your documents when you register or update your information on the Dept. of Commerce site which you access through the USAJobs site.
• Your application and all required documents must be received by 11:59 pm ET on the closing date of this job announcement.

What to expect next

You will receive a notice generated by the USAJobs System when you have successfully submitted your application. You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable.

You can check the status of your application by accessing the USAJOBS website at *** and clicking on "Track Your Online Application." The four points of notification are: 1. Application Received or Application Incomplete; 2. Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met; 3.

Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and 4. Selected or Not Selected. After all application packages have been received, we will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements.

We will evaluate each applicant who meets the basic qualifications on the information provided and you may be contacted for follow-up supplemental documentation. It is the applicant's responsibility to provide any supplemental documents or information requested by the Office of Human Resources within the allocated timeframes.

You will be required to submit official documentation prior to appointment.

The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.). You can check the status of your application by logging into USAJOBS.

You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the "Notification Settings" to indicate that you want to be notified by email when the status changes.

Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this job announcement.

Additional information

Time-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority, reinstatement eligible, non-current Federal employee applying as a VEOA eligible which do not require time-in-grade/band.

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

This is a Non Bargaining Unit position. This is a Public Trust position and has a risk level designation of "moderate".

Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation. The USPTO participates in E-Verify.

For more information on E-Verify, please visit the Department of Homeland Security Website. All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice. Relocation Expenses are not authorized and will not be paid.

CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: OPM CTAP/ICTAP.

CTAP/ICTAP documentation requirements are listed in the 'Required Documents' section of this announcement. More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

All application materials become the property of the United States Patent and Trademark Office.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision.

You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.