PRO SHOP ASSISTANT (TAIYO), NF-02/RFT, TAIYO GOLF COURSE

About the role

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community.

We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

What you will do

• This position is established to provide assistance to the Pro Shop Manager with golf pro shop services and operations.
• Under direct supervision of the Pro Shop Manager, the incumbent manages the monthly physical inventory of pro shop merchandise.
• Establishes stock levels for individual items on a selective basis.
• May establish and revise reorder frequencies.
• Adjusts and/or maintains inventory and stock property records.
• Receives, inspects and prepares inventory items for resale.
• Assists with managing retail merchandise modules within the point-of-sale system.
• Assists in managing on-line tee time reservation system to ensure tee times are generated and booked appropriately.
• May act as duty manager of and be responsible for the opening and closing of the facility.
• To include, counting of cash drawers/deposits, ensuring opening/closing procedures are completed as assigned.
• While acting as duty manager the incumbent will be responsible for ensuring that customers are serviced appropriately and that all functions of the operation are operating as scheduled.
• May be responsible for training NF-1 Cashiers in technical and non-technical job proficiencies.
• Assists and serves customers with location, selection and purchase of merchandise with an emphasis on customer courtesy.
• Responsible for merchandising, display, and appearance of assigned area(s).
• Ensures items are properly marked.
• Checks merchandise, rings sales on cash register, receives payments, makes change, and completes related sales records.
• Prepares written sales slips as appropriate.
• Verifies personal checks and credit cards.
• Responsible for assigned change fund, ensures proper accountability and security of assigned area(s).
• Advises supervisor of damages, out-of-stock and/or slow-moving merchandise.
• May monitor dressing rooms.
• May perform general housekeeping duties such as cleaning or dusting fixtures and merchandise.
• Relays information on customer needs and stock level of merchandise.
• May maintain preferred customer list and notify customers of new merchandise.
• Provides World Class Customer Service with an emphasis on courtesy.
• Assists customers and communicates positively in a friendly manner.
• Acknowledges customers, smiles and makes eye contact.
• Asks questions to determine, verify and solve problems.
• Checks for satisfaction on the quality of goods and services.
• Takes action to solve problems quickly.
• Alerts the higher level supervisor, or proper point of contact for help when problems arise.
• Adheres to safety regulations and standards.
• Uses required safety equipment, and observes safe work procedures.
• Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
• Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
• This is a white-collar position where occasional lifting up to 20 lbs will be required.
• Performs other related duties as assigned.

How you will be evaluated

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Documents you must provide

• Varies - Review "OTHER INFORMATION"

Benefits

The Federal government offers a number of exceptional benefits to its employees.

Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges

What to expect next

All applicants who submit an application via our Careers page at *** will be able to view their application status online.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position.

This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: *** As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report.

Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).

For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002.

Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy *Resume that does not exceed 2 pages **IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer.

Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated.

Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.