Pharmacy Supervisor (PADR)

About the role

This position is located within Pharmacy Service and is responsible for planning, directing, and coordinating the medical center's Clinical Outcomes and Formulary Management (COFM) program.

The incumbent supervises staff responsible for the adjudication of prior authorization drug requests (PADRs) and works in conjunction with VISN leadership to optimize the use of pharmaceutical products for patients served at the Medical Center, with emphasis on producing better outcomes at a lower cost.

What you will do

• The incumbent promotes implementation of locally established guidelines, clinical practice guidelines, and serves as the point of contact, as needed, in specialty clinics as needed to provide comprehensive medication management services for patients on biologic medications.
• The incumbent is also responsible for maintaining and evaluating scopes of practice for direct reports and forwarding recommendations regarding staff clinical privileges to the Associate Chief.
• Duties may include, but are not limited to the following: Supervisory Functions: Oversees staff training, competency documentation, onboarding, scopes of practice, and recommendations for clinical privileges.
• Conducts quality assurance reviews; identifies medication errors, near misses, and deficiencies; and develops corrective and sustainment plans.
• Provides clinical oversight, education, and consultation for patient drug therapy, PADR adjudication, formulary management, monitoring, and outcomes.
• Manages staffing, schedules, workload shifts, program coverage, time-and-attendance changes, morale, and burnout-reduction initiatives.
• Develops policies, procedures, and long-range plans for PADR and formulary operations.
• Ensures compliance with OPPE/FPPE, VA clinical-privileging policy, and regulatory or accreditation requirements.
• Completes administrative projects and reports on time and serves on hospital, departmental, VISN, and Pharmacy & Therapeutics committees.
• Designs and implements clinical and program activities requested by the facility or VACO.
• Supports audits, records management, Medication Use Evaluations, defensible data collection, and reporting of program metrics.
• Develops business plans to expand clinical services and collaborates with pharmacy managers on cross-program impacts.
• Leads process-improvement projects and evaluates performance against national, VISN, and local measures.
• PADR Adjudication and Clinical Duties: Review and adjudicate PADRs using clinical criteria, evidence, and provider consultation; enter approved orders and complete appeals.
• Evaluate laboratory results, diagnostic studies, and medication regimens for safety, effectiveness, dosing, interactions, and outcomes.
• Communicate recommendations to prescribers and document adverse reactions, allergies, and adherence concerns.
• Support national, VISN, and local formulary compliance.
• Provide weekly comprehensive medication management for patients receiving biologic and high-cost specialty medications.
• Manage specialty clinic visits, coordinate patient scheduling, and educate staff on cost-effective, safe treatment algorithms.
• Assist with EHRM supply favorites management.
• Program Management: Serves on the Pharmacy & Therapeutics Subcommittee as needed and submits quarterly cost-savings reports on time.
• Evaluates annual national cost-saving initiatives, develops plans with pharmacy leadership to meet goals, and monitors progress quarterly.
• Participates in VISN formulary management and PBM committees and meetings.
• Supports electronic health record updates that facilitate medication ordering and appropriate access to formulary agents.
• Promotes and monitors compliance with established drug-therapy policies.
• Education and Training: Provides staff with accurate orientation to program policies and procedures.
• Trains and in-services pharmacists, pharmacy technicians, students, residents, and other assigned staff; serves as a preceptor in accordance with established policies.
• Trains staff to use dashboards and reports for direct patient care and program monitoring.
• Coordinates ongoing educational activities to maintain staff competency and program quality.
• Assists in new employee orientation, competency assessments, and mentoring as required.
• Serves as an authority on drug usage, interactions, overdosages, and compliance for medical staff, nursing staff, technicians, and students; uses appropriate references to research drug information.
• Maintains current knowledge of therapeutics, disease management, and developments in pharmacy practice through literature review and continuing education.
• Provides timely and accurate responses to drug information inquiries from all customers.
• Perform other related duties as assigned.
• Work Schedule: Monday - Friday, 8:00am - 4:30pm.
• NOTE: The position is primarily weekdays but requires availability to work any day of the week, including weekends and holidays, as needed.
• Virtual: This is not a virtual position.
• Functional Statement #: 10797F Relocation/Recruitment Incentives: Not Authorized.

Requirements

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
• Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (***).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.
• Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.

You can verify your education here: *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: ***

How you will be evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Documents you must provide

• Long-form resume/Curriculum vitae (CV) The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
• Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. Cover Letter License Long-form resume/Curriculum vitae (CV) Other (1) Professional Certification SF-50/ Notification of Personnel Action Transcript This position is a FY27 VHA Shortage Occupation Approved for Waiver of Veteran's Preference.

What to expect next

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.

After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service.

HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities.

HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities.

HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.

This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions.

Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.