Personal Financial Readiness Specialist

About the role

This position is assigned to Commander, Navy Installations Command (CNIC), Fleet and Family Readiness Department (N9), Family Readiness Division (N91), Work and Family Life Branch (N911).

Incumbent serves as the primary resource or as part of the team for the local installation Fleet and Family Support Center (FFSC) Personal Financial Management (PFM) Program for Joint Base Pearl Harbor Hickam.

What you will do

• In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position.
• Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
• Duties include but are not limited to: Support all FFSC programs by serving as the primary resource and subject matter expert for financial-related education and materials and support local commands and area command financial specialists by serving as the primary resource and subject matter expert in tailoring personal financial management information, materials, and education programs to the local area.
• Develop and implement a program of direct counseling assistance to the total military family, providing financial literacy and education and training to individuals and groups on credit management, savings and investments, consumer affairs, debt liquidation, financial counseling, budget counseling, and other financial-related topics.
• Utilize PFR course curricula to conduct training and prepare accompanying resource materials in accordance with the personal and professional training points across the military lifecycle, ensuring only CNIC approved financial educational content and material are used in all training and counseling activities.
• Provide nonbiased-financial counseling to military members, and upon request, to entitled military family members and other individuals.
• Handle privacy and confidentiality of all PII provided by the client or encountered during a counseling session in accordance with USN policy.
• Offer military members, civilians, and their family members referrals to approved external or on-installation agencies for cases that exceed the scope of the PFM program, to ensure clients receive specialized assistance and support, as needed.
• Conduct Command Financial Specialist (CFS) training.
• Hold, at least quarterly, an area-wide personal financial management awareness forum or meeting to address current command issues, training on new developments, initiatives, or specific topics of interest, and answer questions CFSs may have.
• Conduct, at least semi-annually, an informational seminar for area command leaders to provide an introduction and overview of PFM Program services, assistance, and initiatives.
• Support return and reunion (R&R) efforts underway and active Emergency Family Assistance Center (EFAC) events, when necessary.
• Serve as the primary point of contact for financial education and counseling services, connecting clients with appropriate resources within the Navy and in the broader community.
• Liaison with financial institutions located on the installation to promote military and family member awareness and use of their personal financial management counseling and information services.
• Assist military members with developing the financial portions of their family care plan and appropriate duty screenings.
• Develop local networks to enhance program delivery.
• Work with Staff Judge Advocate Legal Assistance in managing complex cases involving foreclosures, evictions, garnishment, and repossessions.
• Coordinate and refer clients to authorized local agencies, DON counterparts, and client creditors.
• Collaborate with and provide advice to command leadership and program personnel to leverage insights and coordinate financial readiness programs and services based on policy requirements and unique local area needs.
• Conduct financial training and transition financial plan reviews for the Transition Assistance Program.
• Maintain and update records, e.g., training attendees, training evaluations, etc., utilizing the Fleet and Family Support Management Information System (FFSMIS) and applicable databases, in a timely and accurate manner.
• Establish and maintain a library or resource center of current financial information and resources (e.g., bankruptcy laws and options, consumer protection laws, money management, etc.) and provide authorized physical or digital materials to service members.
• Maintain local PFM Program certification standards IAW with CNIC FFSP certification standards.
• Attend DOD, DON, and CNIC financial training conferences, meetings, planning sessions, etc. Disseminate pertinent financial management information within the local area via newsletters, emails, and/or social media to inform the local military community of programs and services.
• Conduct thorough reviews of Standard Operating Procedures (SOPs) and service delivery, based on local area needs, to ensure adherence to established policy, confidentiality, and quality assurance guidelines.
• Utilize CNIC approved self-assessments, feedback from required quarterly personal financial awareness forums, and various measurement tools to identify trends and utilize resources required to meet organizational needs.
• Perform other duties as assigned.

Education

This position does not have a positive education requirement.

How you will be evaluated

Resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements.

Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Documents you must provide

• The following documents are required at the time of application: Resume: limited to two pages, must use Times New Roman font no smaller than 10-point with margins no less than one inch on all sides; please review this link guide on how to write a federal resume - Resume Requirements Proof of education: official transcripts only if qualifying all or in-part based on education; diplomas and degree audits are not acceptable.
• Failure to provide official transcripts will result in an ineligibility rating.
• Proof of training: licensures and certifications are acceptable, must show your name, licensure/certification type, and expiration date (if applicable) If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.) If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50 Note: Failure to provide the required documents may impact eligibility, qualifications determination.
• All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major).
• Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered.
• Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization.
• Credential evaluations are not free and applicants are responsible for the cost of the selected service.

What to expect next

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application. If you provided an email address, you will receive an email message acknowledging receipt of your application.

Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. Please notify us if your contact information changes after the closing date of the announcement.

Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Additional information

If selected, relocation to the local commuting area (50 miles) of Joint Base Pearl Harbor-Hickam is required. Salary is dependent on experience and/or education. Some positions have special requirements.

Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.

Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace.

The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.