Park Manager (Superintendent)

About the role

This position serves as the Superintendent of three National Park Service units, duty-stationed at Christiansted National Historic Site in St. Croix, U.S. Virgin Islands. Cost of Living Allowance (COLA) rate of 11.88% is authorized for this location. This position is also open to public under announcement CAHT-27-13093224-DE-MH.

You must apply to each announcement separately if you wish to be considered under both recruitment methods.

What you will do

• We seek leaders who excel not only at managing parks and public lands, but at leading other leaders.
• Today's Superintendents are expected to lead beyond the boundaries of a single park by investing in, coaching, and empowering senior managers and fellow Superintendents, creating the conditions in which accomplished leaders can thrive, exercise sound judgment, and deliver exceptional stewardship and public service.
• Successful candidates serve as multipliers of leadership capacity-fostering collaboration across organizational boundaries, navigating the complexities of leading experienced executives with diverse perspectives and authorities, and building high-performing organizations grounded in accountability, integrity, and trust.
• They cultivate enduring partnerships, ensure decisions are lawful and mission-focused, and inspire confidence among employees, partners, gateway communities, Tribal Nations, and the American people.
• The incumbent serves as the Park Manager of three National Park Service units, which make up the St. Croix National Park Group (Group): Christiansted National Historic Site (CHRI), Salt River Bay National Historical Park and Ecological Preserve (SARI), and Buck Island Reef National Monument (BUIS).
• Group headquarters is located at CHRI in the heart of Christiansted, St. Croix in the United States Virgin Islands.
• Each of the three park sites has separate authorizing legislation.
• The incumbent directs the operation of the park units within the Group, providing leadership and organizational skills, planning, and supervision, through a staff of front-line supervisors and subordinates, directing the Administration, Visitor and Resource Protection, Interpretation and Education, Natural and Cultural Resources, Commercial Services. and Facility Management Branches.
• As the Park Manager (Superintendent) you will perform the following major duties: Direct and supervise the full range of planning, organizing, development, control, and evaluation of operations and management programs of the St. Croix National Park Group.
• Represent the National Park Service (NPS) in primary communications with members of Congress, Federal, State, and regional and local officials, public and private organizations, and the general public.
• Oversee and manage natural and cultural resource protection of the parks to ensure the preservation of resources and implementation of land protection initiatives.
• Manage visitor and resource protection programs, providing overall direction for law enforcement functions and the Interpretation and Visitor Services Program.
• Manage large and complex park facility management and maintenance programs to maintain and preserve structures, landscapes, and/or monuments.
• Responsible for identifying, obtaining, and directing financial and human resources necessary to accomplish the mission of the park.
• Provide leadership to the parks and partners to uphold the NPS vision in a complex and continuously changing environment.

Requirements

• Must be a U.S. Citizen or National.
• Appointment subject to background investigation and favorable adjudication.
• Males born after 12-31-59 must be registered for Selective Service.
• Direct Deposit participation required.
• Successfully pass the E-Verify employment verification check.
• To learn more, visit ***
• DRIVER'S LICENSE: Must possess and maintain a valid driver's license throughout employment.
• UNIFORM: You are required to wear a uniform and comply with uniform standards.
• A uniform allowance will be provided.
• You may be required to complete training, obtain and maintain a government credit card with travel and purchase authority.
• You may be required to work on-call, evenings, weekends, holidays, and overtime.
• You may be required to travel overnight away from home occasionally.
• You must obtain a government charge card for travel purposes.
• The duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.
• FINANCIAL DISCLOSURE: A financial disclosure report will be required within 30 days of appointment.
• PROBATIONARY PERIOD: As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period.
• This is a supervisory position that may require completion of a supervisory probationary period.
• Please see "Qualifications" section for more information.

Education

This position does not allow substituting education for experience.

How you will be evaluated

Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessment(s) required for this position. To be considered for this position, you must complete all required steps in the process. Your resume must not exceed 2 pages.

Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics): Administration and Management Leadership Partnering Planning and Evaluating Project Management In order to be considered for this position, you must complete all required steps in the process.

In addition to the application and application questionnaire, this position requires successful completion of an additional assessment, a subject matter expert (SME) resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job.

All qualified non-competitive applicants and the best-qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be lowered.

Cheating on an assessment may also result in your removal from consideration. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.

Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP).

To be considered under CTAP/ICTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry.

Documents you must provide

• RESUME which includes a list of all significant jobs held and duties performed, with dates in month-year format (include month/day/year format if needed for 52 weeks of experience), AND indicate hours worked per week (or full-time).
• Your resume must clearly show how long you have held each grade/rank.
• Resumes must not exceed 2 single-sided pages and resumes longer than 2 pages will not be accepted.
• The minimum font size is 10-point for all body text.
• All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression.
• Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed.
• Your 2-page resume must contain information sufficient to make a valid determination that you fully meet the specialized experience requirements.
• Resume Builder: *** Complete All Required Assessment(s).
• Performance Appraisals and Awards: You must submit your most recent performance appraisal showing the official rating of record and signed by a supervisor dated within the past 18 months.
• If unavailable, a written explanation is required (including if any prior performance appraisals/evaluations were at an acceptable level).
• Performance awards dated within the past 5 years may also be submitted for due weight consideration.
• Eligibility Documentation: Current and former Federal employees must submit latest SF-50 (i.e. Promotion, Separation, Within Grade Increase (WGI)) showing tenure 1 or 2 in block 24, grade, and if applicable, an additional SF-50 showing the highest grade or promotion potential held.
• Time in grade will be determined by reviewing your resume and required SF-50s.
• If your SF-50 showing highest permanent grade held has an effective date within the past year, your resume must clearly show that you held that grade for one year.
• Do not submit award SF-50s.
• Veterans Preference Documentation: Veterans eligible under VRA (GS-11 & below only), VEOA, 30% or more Disabled, or Disabled Veterans Enrolled in a VA Training Program must submit the most recent Documentation of Service and Separation under Honorable Conditions (e.g. DD-214) as listed on the SF15.
• If you are a Parent or Spouse of a Disabled or Deceased Veteran, you must submit all documentation as listed on the SF15.
• You may request a copy of the VA letter from ***
• If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active-duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
• Land Management Workforce Flexibility Act (LMWFA): you must submit ALL Appointment AND Termination SF-50s for EACH Competitive time-limited appointment (block 34, code 1); AND Documentation of satisfactory performance for each period of employment claimed, such as, performance evaluations, memorandum of record, whereas the supervisor(s) documented an acceptable performance level for a specified rating/employment period.
• Special Appointing Authorities: If you are applying under a special appointing authority (i.e. Schedule A, Peace Corps, Military Spouses, etc.), you must submit appropriate documentation to verify your eligibility.
• If you fail to submit proof, you will not receive consideration.
• If you're eligible for an authority not listed, you are responsible for submitting documentation that's appropriate for that specific authority.
• Interagency Career Transition (ICTAP) and Career Transition Assistance Plan (CTAP): You MUST submit proof of eligibility including 1) copy of the agency notice, e.g., RIF Separation Notice, Notice of Proposed Removal, etc.; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal.
• To exercise selection priority, displaced or surplus Federal employees must be well qualified.
• For more information visit: USAJOBS Help Center - Career Transition Programs (CTAP, ICTAP, RPL).
• Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package.
• It is your responsibility to ensure all required documents have been submitted.
• Do not submit photographs with your application package.
• Do not upload Adobe portfolio documents.

What to expect next

Please refer to your USAJOBS account for application status; the Human Resources Office cannot respond to individual status inquiries. Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position.

After the evaluation is complete, you will receive another notification regarding the status of your application. You can find your path with the Department of Interior at *** Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration.

We may verify all information you provide in your resume and questionnaire responses, through reference and/or background checks, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources Office posting this announcement.

Additional information

COLA INFORMATION: A Cost of Living Allowance (COLA) rate of 11.88% is authorized, based on location, and is subject to annual review and adjustment. *First time hires to the federal government typically start at the beginning salary in the range (Step 1). Park/Government housing is not available for this position.

Travel, transportation, and relocation expenses will be paid if the selectee lives outside the local commuting area and is otherwise eligible for reimbursement of relocation expenses in accordance with the Federal Travel Regulation. Employer paid and reimbursed relocation expenses are considered taxable income. The NPS does not provide tax, legal or accounting advice.

Employees should consult professional tax, legal and accounting advisors regarding concerns about the financial implications of a Permanent Change of Station (PCS). If otherwise eligible and qualified, you may be offered a recruitment or relocation incentive. The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed.

For information visit: Recruitment Incentive or Relocation Incentive. A continued service agreement may be required if it is determined you are eligible for a permanent change in duty station (PCS), recruitment, or relocation incentive.

All DOI employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, DOI Ethics Prohibitions | U.S. Department of the Interior.

AREA INFORMATION: Located on the island of St. Croix in the U.S. Virgin Islands, Christiansted National Historic Site, Buck Island Reef National Monument, and Salt River Bay National Historical Park and Ecological Preserve together protect an extraordinary blend of Caribbean history, culture, and natural resources.

Christiansted NHS preserves the historic Danish colonial town and its waterfront, offering a window into the island's past. Just offshore, Buck Island Reef NM features one of the most celebrated marine environments in the Caribbean, renowned for its pristine beaches, vibrant coral reefs, and world-class snorkeling.

Salt River Bay NHP & EP encompasses sites of archaeological, ecological, and historical importance-including Indigenous cultural areas, colonial landing sites, and rich mangrove and marine habitats.

The park headquarters is located in the town of Christiansted, a community known for its walkable historic district, working waterfront, and diverse local businesses. St. Croix has a population of approximately 50,000, providing residents and employees with access to a wide array of amenities including medical centers, K-12 schools, the University of the Virgin Islands, shopping centers, grocery stores, restaurants, churches, and recreational facilities.

Two major towns-Christiansted and Frederiksted-anchor the island, and additional neighborhoods such as Northcentral, Northwest, and East End round out the residential landscape. Most desired services-including hospitals, specialty healthcare, airports, and large retail options-are available within a short drive of park headquarters.

Housing on St. Croix varies widely by location, ranging from historic in-town residences to hillside and coastal neighborhoods.Additional vacancies may be filled using this job announcement.